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| − | This page explains how to properly add a printer on faculty/staff machines using either Macintosh or Windows.
| + | #REDIRECT [[Adding_an_Employee_Department_Printer]] |
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| − | ==Checking the Printers==
| + | {{PrintQuickLinks}} |
| − | #Before you install printers, check to make sure the desired printer isn't already installed. It's possible that the printer is installed, just not named logically or set as the default.
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| | | | |
| − | ====Checking a Windows Machine==== | + | ---- |
| − | For a Windows machine, go to the Start Menu (or spherical Windows icon in the lower left hand corner of the screen), then click "Devices and Printers." This will open a new menu displaying all of the installed devices and printers. If their desired printer is installed and is not the default, right click the printer icon and select the "Set as Default Printer" option. If the printer is not installed, refer to [[#Installing a Printer (Windows)| Installing a Printer (Windows]].
| + | ==Macintosh== |
| | + | ===OS X Mavericks and OS X Yosemite (10.9 and 10.10)=== |
| | + | ===Remove Old Printers=== |
| | + | #Launch '''Managed Software Center,''' located in the Applications folder, or search for and open it in spotlight |
| | + | #Managed Software Center's '''My Items''' tab gives a list of software and printers installed by Managed Software Center. If you'd like to remove software or printers installed by Managed Software Center simply click the '''Remove''' button across from the software or printer you'd like to remove |
| | + | [[File:ManagedSoftwareCenterMyItems.png]] |
| | + | ===Install New Printers=== |
| | + | #Launch '''Managed Software Center''', located in the Applications folder, or search for and open it in spotlight |
| | + | #In the search box in Managed Software Center, enter the name or part of the name of the printer you’d like to install (Printer names will be on a label on the printer) |
| | + | #Click install for each printer you’d like to install |
| | + | #Test the printer. |
| | | | |
| − | ====Checking a Macintosh Machine====
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| − | For a Macintosh, click on the apple icon located in the upper left hand corner of the screen. A drop down menu will appear with the option "System Preferences." Click on that, and a new window will open. Under the "Hardware" menu, there is an icon called "Print and Fax." All of the installed printers will be located under that icon. If the desired printer is installed but not set to default, right click it, and select "Set as Default Printer." If the printer is not installed, refer to [[#Installing a Printer (Macintosh)| Installing a Printer (Macintosh)]]
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| | | | |
| − | ==Installing a Printer (Windows-Unmanaged)==
| + | If you print to multiple departments, you will need the 鶹Ƶ Print Client. |
| − | #Go to the start menu as before, and open the same "Devices and Printers" window.
| + | #Launch '''Managed Software Center.''' |
| − | #Select "Add a Printer" located on the upper menu bar of the window.
| + | #Using the search bar or by scrolling, find PCClient2016 and click install |
| − | #Select the "Add a Local Printer" option located in the following window. | + | #Restart your machine and verify that 鶹Ƶ Print Client (Paper Cut Client) is running and you are logged in with your 鶹Ƶ credentials. |
| − | #Two options are then given: "Use an existing port" or "Create a new port." Select '''Create a new port''', and in the drop down menu select '''Standard TCP/IP Port'''.
| + | ===Set your Default Printer=== |
| − | #You are then asked for the Hostname/IP address (See [[#Collecting the Hostname/IP address| Collecting the Hostname/IP address]]). | + | #Click on the '''Apple''' Menu (a small black Apple in the upper left corner of your desktop) |
| − | ##Remember, hostnames are entered in the format of: '''Printer'sName.subdomain.gac.edu'''. | + | #Click '''System Preferences''' |
| − | ##It is suggested that you enter the printer's hostname, as it's IP address may change over time. However, if the hostname for what ever reason does not work, the IP address is fine.
| + | #Click '''Printers and Scanners''' |
| − | #The drivers for the printer must then be installed. | + | #Choose the '''Default Printer''' in the drop down menu |
| − | #If you are using a Windows 7 platform, simply locate '''HP''' under the "Manufacturer" scroll menu, and select '''HP Universal Printer PS''' under the adjacent "Printers" scroll menu.
| + | [[File:Macdefaultprinter.png]] |
| − | #If using a Windows XP platform, you will have to locate the exact driver of the printer from the "Printers" scroll menu. If the printer is an HP Laser Jet 4200, locate the "HP LJ 4200" driver. | |
| − | #In the next window, if given the option '''Use the driver that is currently installed(recommended)''', we recommend you do that.
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| − | #Give the printer a name that the faculty/staff member will be able to identify. (Ex: Department Printer, Color Printer by Huff's Office, Printer outside the door, etc)
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| − | #The printer will then install, and you are given the option to print a test page. Do that.
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| − | #Once test page prints, you can click "Finish" and exit out.
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| | | | |
| − | ==Installing a Printer (Windows-Managed)== | + | ===OS X 10.8 and 10.7=== |
| − | *Managed printers are printers that are installed and supported by Marco or Imaging Path (see Managed Print List)
| + | If you do not find Managed Software Center on your computer - Please call Technology Helpline at 507-933-6111 for assistance. |
| | | | |
| − | ===Sharp=== | + | ===OS X 10.6=== |
| − | #Go to the start menu as before, and open the same "Devices and Printers" window.
| + | Please contact GTS regarding a software refresh. PaperCut is not compatible with OS X 10.6. |
| − | #Select "Add a Printer" located on the upper menu bar of the window.
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| − | #Select the "Add a Local Printer" option located in the following window.
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| − | #Two options are then given: "Use an existing port" or "Create a new port." Select Create a new port, and in the drop down menu select Standard TCP/IP Port.
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| − | #You are then asked for the Hostname/IP address ([[See Collecting the Hostname/IP address]]).
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| − | ##Remember, hostnames are entered in the format of: Printer'sName.subdomain.gac.edu.
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| − | ##It is suggested that you enter the printer's hostname, as it's IP address may change over time. However, if the hostname for what ever reason does not work, the IP address is fine.
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| − | #The drivers for the printer must then be installed.
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| − | ##Drivers can be found on \\phoebe\Drivers\printers\Sharp.
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| − | #Give the printer a name that the faculty/staff member will be able to identify. (Ex: Department Printer, Color Printer by Huff's Office, Printer outside the door, etc)
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| − | ##Do not share the printer
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| − | ##Do not print a test page
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| − | #In the Devices and Printers window right click on the printer you just installed.
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| − | ##Select Printer Properties
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| − | ##Select Configuration tab
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| − | ##Select Auto Configuration
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| − | ##Select all the toggles next to the fingers and hit okay
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| − | ##Right click on the printer and select '''Printing Preferences'''
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| − | ###Select the job handling tab
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| − | ####Place a Check in the box the user number
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| − | ####Input the department code (the user should know this code)
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| − | ###Select the Main Tab
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| − | ####Place a Check in the Box "no Offset"
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| − | ##Select apply and close page.
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| | | | |
| − | #Now open a page and send a print job to it. | + | ==Windows== |
| | + | ===Windows 7/8/10=== |
| | + | ===Remove Old Printers=== |
| | + | #Click on the windows icon in the bottom left corner of your screen |
| | + | #Begin typing '''Devices and Printers''' and click on the result [[File:Windowsdevicesandprinters.png]] |
| | + | #In the Devices and Printers window remove the old printer by right-clicking it and choose '''Remove Device''' |
| | + | ===Installing New Printers=== |
| | + | #Click on the windows icon in the bottom left corner of your screen |
| | + | #In the Windows search type: \\marco.gustie.gac.edu and click enter. |
| | + | #A window will open showing the list of available printers [[File:Marco.gustie.gac.edu.png]] |
| | + | #Double click the printer (or printers) you want to install and wait for it to install. |
| | + | #Test the printer. |
| | | | |
| − | ===Canon===
| + | If you print to multiple departments, you will need the 鶹Ƶ Print Client. |
| − | #Please use the Universal Setup.exe file for installing the canon printers.
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| − | #Setup file can be found on \\phoebe\Drivers\printers\Canon\2018i\UFRII_V2.90 - (simply select the 32 bit for XP and the 64 bit for Windows 7
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| − | #Walking through the Wizard
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| − | ##Next
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| − | ##Accept the agreement
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| − | ##Search for the Network Printers
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| − | ##Select Yes for the Canon Driver Assist Service
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| − | ##Add the printer to the bottom portion you are wanting to install and check "set Printer Information Box" Click Next
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| − | ##Give the printer a name that the faculty/staff member will be able to identify. (Ex: Department Printer, Color Printer by Huff's Office, Printer outside the door, etc)
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| − | ###Do not share the printer
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| − | ###Set as default
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| − | ###Click Next
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| − | ##Start
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| − | #In the Devices and Printers window right click on the printer you just installed.
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| − | ##Select Printer Properties
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| − | ##Select Device Settings
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| − | ##Select Department ID Management
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| − | ##Select the settings for Department ID Management
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| − | ###Check Allow password Setting
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| − | ###Enter Department ID
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| − | ###Uncheck Confirm ID '''only''' if that is the only number they use
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| − | ##Select ok/apply on all pages and close.
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| − | #Now open a page and send a print job to it.
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| | | | |
| − | ==Installing a Printer (Macintosh-Unmanaged)==
| + | #Launch [https://gustavus.edu/gts/Software#Windows_Software_Center Software Center]. |
| − | #Navigate to Apple Menu/System Preferences/Print & Fax as before. | + | #On the Available Software tab, install the 鶹Ƶ Print Client. |
| − | #Click the '''+''' symbol to add printers.
| + | #Restart your machine and verify that 鶹Ƶ Print Client (Paper Cut Client) is running and you are logged in with your 鶹Ƶ credentials. |
| − | #Click the appropriate printer from the "Default Browser" or, if the desired printer is not there, add them via Hostname or IP address (See [[#Collecting the Hostname/IP address| Collecting the Hostname/IP address]]).
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| − | #If added via IP address make sure to change the name to something that reflect the official printer name (Ex: Department Printer, Color Printer by Huff's Office, Printer outside the door, etc).
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| − | ##Remember, hostnames are entered in the format of: '''Printer'sName.subdomain.gac.edu'''.
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| − | ##It is suggested that you enter the printer's hostname, as it's IP address may change over time. However, if the hostname for what ever reason does not work, the IP address is fine.
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| − | #The printer will then appear in the list of installed printer. Make sure to right click on it and "Set as Default Printer" if the faculty/staff member desires that.
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| − | ==Installing a Printer (Macintosh-Managed)==
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| − | ===Sharp===
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| − | #Drivers Must be installed first
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| − | #http://marconet.com/pages/Downloads-Sharp/
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| − | ##select the Model, platform, OS, and driver type (Ex:Ps_PPD_10.7x)
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| − | ##Download the installer
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| − | ##Run the .dmg file on the machine
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| − | #Navigate to Apple Menu/System Preferences/Print & Fax as before.
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| − | #Click the '''+''' symbol to add printers.
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| − | #Click on the IP Printing
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| − | #Type in the Correct Hostname/IP address (See [[#Collecting the Hostname/IP address| Collecting the Hostname/IP address]]).
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| − | #If added via IP address make sure to change the name to something that reflect the official printer name (Ex: Department Printer, Color Printer by Huff's Office, Printer outside the door, etc). | |
| − | ##Remember, hostnames are entered in the format of: '''Printer'sName.subdomain.gac.edu'''. | |
| − | ##It is suggested that you enter the printer's hostname, as it's IP address may change over time. However, if the hostname for what ever reason does not work, the IP address is fine.
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| − | #The printer will then appear in the list of installed printer. Make sure to right click on it and "Set as Default Printer" if the faculty/staff member desires that.
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| − | #Select the Installable options (this will be different for each machine - best to check on another machine that has this installed properly to verify this jobs settings)
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| − | #You must now setup the printer with the access code, set b/w as default and duplexing this is done by setting up Presets on the Macintosh System
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| − | ##Open a web browser
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| − | ##File Print
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| − | ##Select the Sharp Printer
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| − | ##Select the Job Handling Drop Down
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| − | ###Select the Authentication Tab
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| − | ###Enter their User Number
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| − | ##Select the Color Drop Down
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| − | ###Color Mode Black and White
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| − | ##Select the Layout Drop Down
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| − | ###Two-side - Long Edge Binding
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| − | ##Select the Printer Features Drop down list
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| − | ##Select the Advanced from the "Features Sets"
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| − | ### Place a check in the "no Offset Box"
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| − | ##Select drop down for Presets
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| − | ###Save As B/W Duplex
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| − | ##I would also do a Preset for Color Duplex and B&W Non-Duplex
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| − | | |
| − | ===Canon===
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| − | #Driver must be installed first.
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| − | #Use the Universal driver package found on \\macsoft\Printer Drivers\Canon Universal\UFRII Installer.mpkg.
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| − | ##Select the Package and drag it to the desktop
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| − | ##Once on the desktop you can run the installer
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| − | ##After the install is completed for the drivers remove the Package from the users desktop
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| − | #Navigate to Apple Menu/System Preferences/Print & Fax as before.
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| − | #Click the '''+''' symbol to add printers.
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| − | #Click on the IP Printing
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| − | #Type in the Correct Hostname/IP address (See [[#Collecting the Hostname/IP address| Collecting the Hostname/IP address]]).
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| − | #Type the word "print" in the Queue
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| − | #If added via IP address make sure to change the name to something that reflect the official printer name (Ex: Department Printer, Color Printer by Huff's Office, Printer outside the door, etc).
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| − | ##Remember, hostnames are entered in the format of: '''Printer'sName.subdomain.gac.edu'''.
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| − | ##It is suggested that you enter the printer's hostname, as it's IP address may change over time. However, if the hostname for what ever reason does not work, the IP address is fine.
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| − | #Select the proper printer from the "Print Using" drop down
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| − | #The printer will then appear in the list of installed printer. Make sure to right click on it and "Set as Default Printer" if the faculty/staff member desires that.
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| − | #Select the Installable options (this will be different for each machine - best to check on another machine that has this installed properly to verify this jobs settings)
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| − | #You must now setup the printer with the access code, set b/w as default and duplexing this is done by setting up Presets on the Macintosh System
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| − | ##Open a web browser
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| − | ##Select the Job Handling Drop Down
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| − | ###Enter their User Number
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| − | ##Select the Color Drop Down
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| − | ###Color Mode Black and White
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| − | ##Select the Layout Drop Down
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| − | ###Two-side - Long Edge Binding
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| − | ##Select drop down for Presets
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| − | ###Save As B/W Duplex
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| − | ##I would also do a Preset for Color Duplex (if they have a Machine that does color) and B&W Non-Duplex
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| − | | |
| − | ==Collecting the Hostname/IP address==
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| − | ====Hostname====
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| − | #Log into [https://greg.gac.edu/admin GReg]
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| − | #Find the printer name by searching:
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| − | ##for its IP address
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| − | ##by searching for the DNS Name (example NH1%p% will find all the printers in Nobel Hall on the 1st floor) in the username
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| − | ##by typing "printer" in the comments field, and selecting the departmental vlan.
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| − | #Remember, hostnames are entered in the format of: Printer'sName.subdomain.gac.edu.
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| − | | |
| − | ====IP Address====
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| − | #If for some reason you are not able to locate the hostname, or are unable to add the printer via hostname, gather its IP address either by searching on greg, or collecting it from the printers configuration page.
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| − | #To print a configuration page, go to the physical printer, hit the menu selection buttons until '''Print Config Page''' displays on the small LCD screen.
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| − | #Hit the "OK" button, and the page will print.
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