Difference between revisions of "Incoming Student Technology FAQ"

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==First-year student mailing==
 
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An e-mail was sent to all incoming students.  This e-mail included much of the same information on this web page, in addition to [[鶹Ƶ usernames]] and [[鶹Ƶ password|passwords]]. If you did not receive this mailing, or have questions or concerns regarding it, please contact the [[Technology Helpline]] at 507-933-6111 or [mailto:helpline@gustavus.edu helpline@gustavus.edu].
 
−
 
 
{{Purchasing_a_computer}}
 
{{Purchasing_a_computer}}
  
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# Ensure that your machine is protected from viruses by using an Anti-Virus client with up-to-date definitions.
 
# Ensure that your machine is protected from viruses by using an Anti-Virus client with up-to-date definitions.
 
# Verify that you have all of the necessary software documentation, serial numbers, and installation media. Please bring these to campus with you.
 
# Verify that you have all of the necessary software documentation, serial numbers, and installation media. Please bring these to campus with you.
−
# During any transition, it's wise to make backups of any critical data. We recommend a cloud-based backup such as CrashPlan or Carbonite.
+
# During any transition, it's wise to make backups of any critical data. We recommend a cloud-based backup.
  
 
===Get Microsoft Office Free===
 
===Get Microsoft Office Free===
  
−
At 鶹Ƶ, all faculty, staff, and employees use the [[Microsoft Office Suite]] for [[Windows]] or [[Macintosh]].  
+
At 鶹Ƶ, all faculty, staff, and employees use the [[Microsoft Office Suite]] for [[Microsoft Windows|Windows]] or [[Macintosh]].  
  
−
鶹Ƶ currently has Microsoft Office 365 available for free for all current active students.  Please visit our [https://gustavus.edu/gts/Office_365 Office 365 page] for more information.
+
鶹Ƶ currently has Microsoft Office 365 available for free for all current active students.  Please visit our [https://gustavus.teamdynamix.com/TDClient/69/Portal/KB/ArticleDet?ID=385 Office 365 page] for more information.
−
 
 
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===Get access to Hoonuit for free!===
 
−
Hoonuit, formerly Atomic Learning, is available to ALL 鶹Ƶ Faculty, Staff and Students!
 
−
 
 
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Hoonuit is an online, on demand, training site that offers over 50,000 tutorial videos on over 250 technology applications, including Microsoft, Google, and Adobe. Topics are subdivided into very small chunks, and presented in videos of one or two minutes, so learners can easily and quickly find the training they need on specific topics. Instructors can pull Hoonuit videos directly into their Moodle courses.
 
−
 
 
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24/7 access to training offers flexible, just-in-time learning - just navigate to /hoonuit and login using your GAC Credentials!
 
  
 
===What about Anti-Virus software?===
 
===What about Anti-Virus software?===
 
====Should I come with an anti-virus product?====
 
====Should I come with an anti-virus product?====
−
It is recommended that you use an anti-virus product before you come to campus. When you get on campus, we will check for installed antivirus software using the [/gts/鶹Ƶ_AntiVirus_Checking_Tool AntiVirus Checking Tool] before granting full network access.
+
It is recommended that you use an anti-virus product before you come to campus. If you do not use the built-in Windows anti-virus product and use a different anti-virus software, please be sure your subscription is up-to-date.
  
 
====Does 鶹Ƶ provide anti-virus software?====
 
====Does 鶹Ƶ provide anti-virus software?====
−
'''Beginning in the 2014-2015 academic year, 鶹Ƶ Technology Services will no longer offer Symantec Endpoint Protection for installation on personally-owned computers. Campus network users (Windows) will still be required to have a functional antivirus program installed on their computer. These programs include [[Microsoft Security Essentials]], Norton, Kaspersky, etc. On Windows 8 machines, the standard [[Windows Defender]] program is recommended.'''
+
Windows 10 and Windows 11 have anti-virus included, 鶹Ƶ does not provide anti-virus software.
  
 
====What can I do to protect my computer from spyware?====
 
====What can I do to protect my computer from spyware?====
−
The best way to avoid getting spyware and adware is by not installing "high-risk" applications like peer to peer music downloading software, and other suspect "freeware," and "shareware" programs.  
+
The best way to avoid getting spyware and adware is by not installing "high-risk" applications like peer to peer media downloading software, and other suspect "freeware," and "shareware" programs.  
  
−
Use caution when installing software.  Make sure your operating system, software and browser plug-ins are all up to date.  Use a strong and unique password.
+
Use caution when installing software.  Make sure your operating system, software and browser plug-ins are all up to date.  Use a long and unique password. 鶹Ƶ requires a passphrase of at least 15 characters.
  
 
==Connecting to the Internet==
 
==Connecting to the Internet==
 
===Which connection method is recommended?===
 
===Which connection method is recommended?===
−
When connecting to the 鶹Ƶ network from your residence hall room, we recommend using the "wired" connection.  A wired connection is faster and more reliable.
+
When connecting to the 鶹Ƶ network from your residence hall room, we recommend using the "wireless" connection.
  
 
===How many wired ports are in each room in the Residence Halls?===
 
===How many wired ports are in each room in the Residence Halls?===
−
This depends on the room that you are assigned. However, in most cases, for first-year students, it will be one per person. The [[wired ports]] are the recommended way for connecting your computer to the Internet while in the rooms. It is more reliable and faster than the wireless connections.
+
This depends on the room that you are assigned. However, in most cases, for first-year students, it will be one per room.
−
 
 
−
===Is there wireless in the Residence Halls?===
 
−
Yes, wireless connectivity is available. However, due to the popularity and physical limitations of this service, the connection will be less reliable than using your wired connection to the Internet.
 
  
 
===Can I bring a [[router|wireless router]] to campus?===
 
===Can I bring a [[router|wireless router]] to campus?===
−
No. 鶹Ƶ is currently expanding the wireless network to all the residence halls.  Using personal wireless routers will interfere with this network, therefore, we do not allow personal wireless routers.
+
No. Using personal wireless routers will interfere with this network, therefore, we do not allow personal wireless routers.
  
 
===Where else is the wireless network?===
 
===Where else is the wireless network?===
−
For an up-to-date listing of where the 鶹Ƶ wireless network is located, please visit [[鶹Ƶ Wireless Network]].
+
For an up-to-date listing of where the 鶹Ƶ wireless network is located, please visit [[鶹Ƶ Wireless Network]]. All buildings and many popular outdoor spaces have wireless available. [https://gts.blog.gustavus.edu/2020/09/10/outdoor-wifi-upgrades-expand-campus-coverage/ https://gts.blog.gustavus.edu/2020/09/10/outdoor-wifi-upgrades-expand-campus-coverage/]
  
 
===How do I connect to the 鶹Ƶ network?===
 
===How do I connect to the 鶹Ƶ network?===
 
#Turn on your computer.
 
#Turn on your computer.
−
#Plug your [[Ethernet cord]] into the [[Ethernet jack]] on the wall (the wide one).
+
#Connect to the '''鶹Ƶ''' wifi
−
#Plug your Ethernet cord into the computer's [[Ethernet slot]].
 
−
#Launch a [[web browser]] ([[Firefox]], Chrome or [[Internet Explorer]]).
 
−
#You will be automatically redirected to a registration screen. If not, please type in greg.gac.edu into the URL bar.
 
−
#Follow the on-screen directions.
 
−
 
 
−
You may have to register your computer more than once. You will need to register your computer when you access the wireless network, the wired network, and when you plug your computer into any other buildings' network jacks.
 
  
−
====How many [[networked devices]] can I register?====
+
====How many [[networked devices]] can I connect to the network?====
−
You can register as many as you would like.
+
You can connect as many as you would like.
  
−
====How do I connect my [[video game console]] such as the [[XBox One]] or [[Playstation 4]] to the Internet so I can use the online features?====
+
====How do I connect my [[video game console]] such as the Xbox or Playstation 5 to the Internet so I can use the online features?====
−
Please visit [https://register.gac.edu/registerdevice.php https://register.gac.edu/registerdevice.php] to register this device on the 鶹Ƶ network.
+
Connect to the 鶹Ƶ wifi network or plug into the wired network. No registration needed.
  
 
====Are there any devices that don't work well on the 鶹Ƶ network?====
 
====Are there any devices that don't work well on the 鶹Ƶ network?====
−
Due to the design of the [[Chromecast]], Amazon's [[Fire TV Stick]] and the [[Roku]], these devices are not compatible with our network.
+
Due to the design of the [[Chromecast]]and the Amazon's [[Fire TV Stick]], these devices are not compatible with our network.
  
 
====Are there any streaming devices that you recommend?====
 
====Are there any streaming devices that you recommend?====
−
Devices such as a [[Smart TV]], [[Smart Blu-ray players]],the [[Apple TV]], and the [[Nexus Player]] work well on our network to stream Netflix, Hulu, etc. However, [[Screen-casting]] from a cell phone/tablet to the device currently isn't supported. We recommend that when using these devices, you use an ethernet (RJ45) cable (provided free by Technology Services). If you haven't purchased a Blu-ray player or TV yet, look for a wired ethernet (RJ45) port on the back when purchasing.
+
Devices such as a [[Smart TVs|Smart TV]], Blu-ray players, and the [[Apple TV]] work well on our network to stream Netflix, Hulu, etc. However, '''Screen-casting from a cell phone/tablet to the device currently isn't supported.'''
  
 
==Support==
 
==Support==
−
===Is there anybody to help me connect to the Internet when I come to campus?===
 
−
Yes, the [[Technology Helpline]] is here to help you! To contact us, dial 507-933-6111.
 
−
 
 
===Can the Helpline visit my room and help me connect to the 鶹Ƶ network?===
 
===Can the Helpline visit my room and help me connect to the 鶹Ƶ network?===
−
During the Fall Orientation for first-year students, the Technology Helpline will visit the Residence Halls, visit your room, and offer connectivity help.
+
The [[Technology Helpline]] '''does not''' visit students' rooms. Please stop by Olin Hall for support.
−
 
 
−
During the rest of the year, the [[Technology Helpline]] '''does not''' visit students' rooms.
 
  
 
==Printing==
 
==Printing==
−
===Do I need a personal printer?===
 
−
It is not necessary that you purchase or bring a printer to campus. All residence halls are equipped with black and white laser printers in the labs. Please see [[Printing]] to set your computer to print to the [[residence hall]] printer.
 
−
 
−
If you need to print in color, color laser printing is available in the [[Olin Technology Center]], the Library, the [[GIS computer lab]] in Nobel,  and Anderson Hall.
 
−
 
 
===Do I have access to campus owned printers?===
 
===Do I have access to campus owned printers?===
−
Yes, there are printers in the [[residence hall| Residence Halls]] that are available for you to print to from your personal computer in your room. Here are [https://gustavus.edu/gts/Printing#Residence_halls instructions on configuring your personal computer] to print to the printer in your building.
+
Yes, there are printers in the academic buildings that are available for you to print to from your personal computer in your room. Here are [https://gustavus.teamdynamix.com/TDClient/69/Portal/KB/ArticleDet?ID=929 instructions on configuring your personal computer] to print to the printer in the nearby building.
  
−
===Are there any fees for printing in computer labs at 鶹Ƶ?===
+
===Do I need a personal printer?===
−
Students are given 600 "printing units" per academic year at no charge on all college-owned printers. One printing unit is defined as one side of an 8.5" x 11" page on a black and white printer. A single side of an 8.5" x 11" page printed on a color printer counts as 4 units.
+
We do not recommend bringing a personal printer to campus.  
  
−
Any printing that exceeds the initial 600 units will be charged to the student at a rate of $0.05 per printing unit. This equates to $0.05 per 8.5" x 11" side on a black and white printer, and $0.20 per 8.5" x 11" side on a color printer.
+
===Are there any fees for printing at 鶹Ƶ?===
  
−
Discounts are given for duplex printing.
+
<table class="fancy">
  
−
In Olin Hall, Anderson Hall, and the Library, '''11 x 17''' printing is also available.
+
    <tr>
−
 
+
      <th>Print Option</th>
−
Black and white 11" x 17" is rates are 2 units ($0.10) per side, while color 11" x 17" are 8 units ($0.40) per side.
+
      <th>Cost per Page Printed</th>
 +
    </tr>
 +
    <tr>
 +
      <td> Single-Page B/W </td>
 +
      <td>    $0.07 </td>
 +
    </tr>
 +
    <tr>
 +
      <td> Two-Sided B/W </td>
 +
      <td>    $0.12 </td>
 +
    </tr>
 +
    <tr>
 +
      <td> Single-Page Color </td>
 +
      <td>    $0.25 </td>
 +
    </tr>
 +
    <tr>
 +
      <td> Two-Sided Color </td>
 +
      <td>    $0.50 </td>
 +
    </tr>
 +
</table>
  
 
==Other==
 
==Other==
 
===When do I find out my username and password for my 鶹Ƶ e-mail account?===
 
===When do I find out my username and password for my 鶹Ƶ e-mail account?===
  
−
[[鶹Ƶ usernames]] and [[鶹Ƶ password|passwords]] are sent out via a secondary e-mail address. If you do not receive this information, or have questions or problems, please contact the [[Technology Helpline]].
+
[[鶹Ƶ username|鶹Ƶ usernames]] and [[Password|passwords]] are created after you submit your deposit. If you do not receive this information, or have questions or problems, please contact the [[Technology Helpline]].
  
 
===Can I configure my 鶹Ƶ e-mail on my iPhone or Android?===
 
===Can I configure my 鶹Ƶ e-mail on my iPhone or Android?===
−
Yes, definitely. Please visit [[Apple Mobile Mail]] or [[Smartphone (Device) Settings for Email and 鶹Ƶ Google Calendar]]. You also have the option to use the Gmail mobile app, using your 鶹Ƶ credentials, from the App Store or the Google Play store.
+
Yes, definitely. Please use the Gmail mobile app, using your 鶹Ƶ credentials, from the App Store or the Google Play store.
  
 
===Is there an online storage space for me to save my files?===
 
===Is there an online storage space for me to save my files?===
−
Yes, 鶹Ƶ Google Drive cloud storage is available for all students. You can access your 鶹Ƶ Google Drive at https://drive.google.com. This website utilizes your 鶹Ƶ e-mail username and password. Google Drive gives you unlimited storage. A great place to save papers and large movie files.
+
Yes, 鶹Ƶ Google Drive cloud storage is available for all students. You can access your 鶹Ƶ Google Drive at https://drive.google.com. This website utilizes your 鶹Ƶ e-mail username and password. A great place to save papers and files.
−
 
 
−
===Do I need a USB flash drive?===
 
−
[[USB flash drives]] or thumb drives, while unnecessary, are a convenient way to transport data between computers. We would recommend a flash drive that is at least 4 [[GB]]. If you use one, please make sure to remove it from lab computers when you are done. Also it is a great idea to save a file on the flash drive with contact information, just in case it is lost.
 
−
 
 
−
A better alternative would be 鶹Ƶ [[Google Drive]]. This is the preferred way of saving papers, pictures, or other documents that you want to make sure are safe. This network storage provides you unlimited storage.
 
  
 
===Are the classrooms technology-enhanced?===
 
===Are the classrooms technology-enhanced?===
−
Currently, there are 87 technology-enhanced classrooms complete with a projector, wireless networking, laptop hookup, and DVD/VCR player hookups. Most of these classrooms have a classroom computer, while classrooms in our newest building, Beck Hall, requires faculty and students to use a laptop to connect to the projector. Each year, the number of this type of classroom continues to rise.
+
Yes, most classrooms have projection capabilities.
  
 
===What personal information can I view online - my grades, class schedules, degree progress, transcripts, or other information?===
 
===What personal information can I view online - my grades, class schedules, degree progress, transcripts, or other information?===
−
As a student, you will be able to check all of this by logging into [https://wa.gac.edu/WebAdvisor/WebAdvisor WebAdvisor] with your 鶹Ƶ username and WebAdvisor Password. This password is different than your 鶹Ƶ email password.
+
As a student, you will be able to check all of this by logging into [https://my.gustavus.edu My鶹Ƶ] with your 鶹Ƶ username and password.
  
 
===Is there a way to find contact information for faculty, staff, and other students?===
 
===Is there a way to find contact information for faculty, staff, and other students?===
  
−
Yes, we have an online directory found at /search/. Faculty and staff information does not require a log-in. Student information is only available to those who have a [[鶹Ƶ username]] and [[鶹Ƶ password|password]].
+
Yes, we have an online directory found at /search/. Faculty and staff information does not require a log-in. Student information is only available to those who have a [[鶹Ƶ username]] and [[Password|password]].
−
 
 
−
===Can I create and host a web page through 鶹Ƶ?===
 
−
 
 
−
Yes, you can have a [[personal homepage]] by creating [[web pages]] from a variety of different programs and placing them in the "www-docs" folder in your [[Home Directory]]. This files will be available as your [[website]] at the following link - http://homepages.gac.edu/~username.
 
  
 
===What public access for computing is available to students, parents, and guests of the college? Are there any Internet cafes?===
 
===What public access for computing is available to students, parents, and guests of the college? Are there any Internet cafes?===
  
−
There are computers for public use in the [[Library]], [[Campus Center]], [[Student Union]], and parents can log in as a guest in the [[Residence Halls]]' [[computer labs]]. There is guest wireless access located all around campus if you bring your own computer. Please connect to the '''鶹ƵGuest''' wireless network and open a web browser. You will be re-directed to a guest registration page. '''Please fill out the form and click submit.''' You should then be able to have wireless connectivity. If you aren't redirected, please visit http://greg.gac.edu
+
There are computers for public use in the [[Library]]. Guests of the College may connect to the 鶹Ƶ wireless network. No registration needed.
  
 
===Where are the computer labs?===
 
===Where are the computer labs?===
  
−
We have [[computer labs]] in all of the residence halls (except [[Arbor View]] apartments and [[Chapel View]] apartments), and most [[academic buildings]]. There are also computers located in the [[Campus Center]] and [[Student Union]] for students, faculty, staff, and guests of the College.
+
We have [[computer labs]] in most [[academic buildings]].
−
 
 
−
====See also====
 
−
* [[Computer lab hours]]
 
−
 
 
−
[[Category:Frequently asked questions]]
 

Latest revision as of 09:30, 21 August 2024

Contents

Purchasing a computer

Do I need to bring a computer to campus?

鶹Ƶ does not require students to bring their own computers to campus, however, many choose to bring one. If you are unsure about purchasing a computer, we suggest that you spend some time on campus before making a decision.

Should I get a laptop or a desktop computer?

There are many advantages to bringing a laptop to campus:

  • They are easier to transport, allowing you to take notes in class, or do homework from virtually anywhere. When problems arise, it's much easier to bring a laptop to the Technology Helpline for quick help or virus removal than a bulky desktop machine.
  • With the convenience of the 鶹Ƶ Wireless Network, you'll be able to access the Internet anywhere on campus.

On the other hand, laptops have a few disadvantages to desktops:

  • Laptops are often more expensive than a comparable desktop.
  • Their smaller size and portability often make them more prone to theft and damage.
  • Laptops are more difficult to upgrade, therefore making it necessary to replace it sooner.

We suggest that your choice reflect your own lifestyle, habits, and personal preferences.

What kind of computer should I get? Macintosh, Chromebook, or Windows?

Your platform choice should be determined by your relative comfort level and previous experience with each operating system. 鶹Ƶ owns and supports all platforms, so the decision is completely yours to make. If you are interested in a Google Chromebook, please see our Chromebook web page. Some textbooks come with software that is not web-based, where Chromebooks are not supported by the publisher. Please be aware that lower-end Chromebooks may not be satisfactory when using processor heavy apps such as Zoom.

Are there any computer purchasing programs at 鶹Ƶ?

鶹Ƶ does not sell computers to students, faculty or staff but does maintain a relationship with , , and allowing community members to purchase computers and supplies at an educational discount direct from the vendor. Please use the following links to ensure you receive educational pricing.

  • Please visit the or call 1-800-My-APPLE.
  • Please visit the .
  • Please visit the or call 1-800-987-3555.

Note: Almost all vendors have educational discounts for students, faculty and staff. All you have to do is ask.

FREE SOFTWARE Microsoft Office 365 is currently available for FREE to download for current 鶹Ƶ students and employees.

Also, community members are able to buy certain software and some hardware at educational discounts from stores and directly from their website such as Adobe Creative Suite (Photoshop, Dreamweaver, InDesign, etc). Remember to always ask for an academic discount. You might be asked to supply an ID or email address.

Do I need to bring a wireless router to campus?

No. Too many wireless access points in a small area can generate a substantial amount of interference, degrading everybody's wireless experience. For best performance, we recommend that students use the college's wireless. It is available in all residence halls.

Can I bring a streaming device to campus?

Yes, definitely! Please see our recommended streaming devices list - /gts/Streaming_Device. Devices such as a Smart TV, Smart Blu-ray players, Apple TVs, and the Nexus Player work well on our network to stream Netflix, Hulu, etc. However, Screen-casting from a cell phone/tablet to the device currently isn't supported. We recommend that when using these devices, you use an ethernet (RJ45) cable (provided free by Technology Services). If you haven't purchased a Blu-ray player or TV yet, look for a wired ethernet (RJ45) port on the back when purchasing.

What are the minimum requirements for the computer I bring to 鶹Ƶ?

Before connecting to the campus network, all computers must have current virus protection and up-to-date , along with the following list of minimum requirements:

Requirement Windows Macintosh
Operating System Windows 11 macOS 12 (Monterey)
Networking 5GHz Dual Band Wireless AC (aka A/B/G/N/AC or A/G/N/AC), Built-in 10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector) access available in most campus spaces.
Anti-Virus Software Microsoft Security Essentials or Windows Defender (free, built into Windows 8/10)
Current Security Patches Run Software Update

What are the recommended specifications for my computer at 鶹Ƶ?

Recommendation Windows Macintosh
Operating System Windows 11 (any variety) macOS 13 (Ventura) or newer
RAM 16 GB or higher 16 GB or higher
Connectivity 5GHz Dual Band Wireless AC (aka A/B/G/N/AC or A/G/N/AC), Built-in 10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector)
Processor Current Gen Intel i5 M series processor
Hard Drive 256GB SSD or larger 256GB SSD or larger
Warranty 3 year warranty AppleCare Protection Plan


Generally the "business class" models are more durable and come with longer warranties.

Connecting to the 鶹Ƶ Wireless Network

There is no longer a registration process required to access the 鶹Ƶ wireless networks.

How do I have the best wireless network experience at 鶹Ƶ?

When buying a computer, double check that it comes with a 5GHz wireless card built-in. While Macintosh laptops come with them standard, most PC laptops do not come with 5GHz wireless cards in the preconfigured models in stores. Find out if you can order the laptop with a 5GHz wireless card, or purchase your computer straight from the manufacturer. Purchasing a 5GHz laptop

Software

Things to do BEFORE you get to 鶹Ƶ!

  1. If you are a Windows user, make sure your "Windows Updates" are current (visit ).
  2. If you are a Macintosh user, run Software Update, and apply all critical updates.
  3. Ensure that your machine is protected from viruses by using an Anti-Virus client with up-to-date definitions.
  4. Verify that you have all of the necessary software documentation, serial numbers, and installation media. Please bring these to campus with you.
  5. During any transition, it's wise to make backups of any critical data. We recommend a cloud-based backup.

Get Microsoft Office Free

At 鶹Ƶ, all faculty, staff, and employees use the Microsoft Office Suite for Windows or Macintosh.

鶹Ƶ currently has Microsoft Office 365 available for free for all current active students. Please visit our for more information.

What about Anti-Virus software?

Should I come with an anti-virus product?

It is recommended that you use an anti-virus product before you come to campus. If you do not use the built-in Windows anti-virus product and use a different anti-virus software, please be sure your subscription is up-to-date.

Does 鶹Ƶ provide anti-virus software?

Windows 10 and Windows 11 have anti-virus included, 鶹Ƶ does not provide anti-virus software.

What can I do to protect my computer from spyware?

The best way to avoid getting spyware and adware is by not installing "high-risk" applications like peer to peer media downloading software, and other suspect "freeware," and "shareware" programs.

Use caution when installing software. Make sure your operating system, software and browser plug-ins are all up to date. Use a long and unique password. 鶹Ƶ requires a passphrase of at least 15 characters.

Connecting to the Internet

Which connection method is recommended?

When connecting to the 鶹Ƶ network from your residence hall room, we recommend using the "wireless" connection.

How many wired ports are in each room in the Residence Halls?

This depends on the room that you are assigned. However, in most cases, for first-year students, it will be one per room.

Can I bring a wireless router to campus?

No. Using personal wireless routers will interfere with this network, therefore, we do not allow personal wireless routers.

Where else is the wireless network?

For an up-to-date listing of where the 鶹Ƶ wireless network is located, please visit 鶹Ƶ Wireless Network. All buildings and many popular outdoor spaces have wireless available.

How do I connect to the 鶹Ƶ network?

  1. Turn on your computer.
  2. Connect to the 鶹Ƶ wifi

How many networked devices can I connect to the network?

You can connect as many as you would like.

How do I connect my video game console such as the Xbox or Playstation 5 to the Internet so I can use the online features?

Connect to the 鶹Ƶ wifi network or plug into the wired network. No registration needed.

Are there any devices that don't work well on the 鶹Ƶ network?

Due to the design of the Chromecastand the Amazon's Fire TV Stick, these devices are not compatible with our network.

Are there any streaming devices that you recommend?

Devices such as a Smart TV, Blu-ray players, and the Apple TV work well on our network to stream Netflix, Hulu, etc. However, Screen-casting from a cell phone/tablet to the device currently isn't supported.

Support

Can the Helpline visit my room and help me connect to the 鶹Ƶ network?

The Technology Helpline does not visit students' rooms. Please stop by Olin Hall for support.

Printing

Do I have access to campus owned printers?

Yes, there are printers in the academic buildings that are available for you to print to from your personal computer in your room. Here are to print to the printer in the nearby building.

Do I need a personal printer?

We do not recommend bringing a personal printer to campus.

Are there any fees for printing at 鶹Ƶ?

Print Option Cost per Page Printed
Single-Page B/W $0.07
Two-Sided B/W $0.12
Single-Page Color $0.25
Two-Sided Color $0.50

Other

When do I find out my username and password for my 鶹Ƶ e-mail account?

鶹Ƶ usernames and passwords are created after you submit your deposit. If you do not receive this information, or have questions or problems, please contact the Technology Helpline.

Can I configure my 鶹Ƶ e-mail on my iPhone or Android?

Yes, definitely. Please use the Gmail mobile app, using your 鶹Ƶ credentials, from the App Store or the Google Play store.

Is there an online storage space for me to save my files?

Yes, 鶹Ƶ Google Drive cloud storage is available for all students. You can access your 鶹Ƶ Google Drive at . This website utilizes your 鶹Ƶ e-mail username and password. A great place to save papers and files.

Are the classrooms technology-enhanced?

Yes, most classrooms have projection capabilities.

What personal information can I view online - my grades, class schedules, degree progress, transcripts, or other information?

As a student, you will be able to check all of this by logging into with your 鶹Ƶ username and password.

Is there a way to find contact information for faculty, staff, and other students?

Yes, we have an online directory found at /search/. Faculty and staff information does not require a log-in. Student information is only available to those who have a 鶹Ƶ username and password.

What public access for computing is available to students, parents, and guests of the college? Are there any Internet cafes?

There are computers for public use in the Library. Guests of the College may connect to the 鶹Ƶ wireless network. No registration needed.

Where are the computer labs?

We have computer labs in most academic buildings.

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