Incoming Student Technology FAQ

Contents

Purchasing a computer

Do I need to bring a computer to campus?

Âé¶¹ÊÓÆµ does not require students to bring their own computers to campus, however, many choose to bring one. If you are unsure about purchasing a computer, we suggest that you spend some time on campus before making a decision.

Should I get a laptop or a desktop computer?

There are many advantages to bringing a laptop to campus:

  • They are easier to transport, allowing you to take notes in class, or do homework from virtually anywhere. When problems arise, it's much easier to bring a laptop to the Technology Helpline for quick help or virus removal than a bulky desktop machine.
  • With the convenience of the Âé¶¹ÊÓÆµ Wireless Network, you'll be able to access the Internet anywhere on campus.

On the other hand, laptops have a few disadvantages to desktops:

  • Laptops are often more expensive than a comparable desktop.
  • Their smaller size and portability often make them more prone to theft and damage.
  • Laptops are more difficult to upgrade, therefore making it necessary to replace it sooner.

We suggest that your choice reflect your own lifestyle, habits, and personal preferences.

What kind of computer should I get? Macintosh, Chromebook, or Windows?

Your platform choice should be determined by your relative comfort level and previous experience with each operating system. Âé¶¹ÊÓÆµ owns and supports all platforms, so the decision is completely yours to make. If you are interested in a Google Chromebook, please see our Chromebook web page. Some textbooks come with software that is not web-based, where Chromebooks are not supported by the publisher. Please be aware that lower-end Chromebooks may not be satisfactory when using processor heavy apps such as Zoom.

Are there any computer purchasing programs at Âé¶¹ÊÓÆµ?

Âé¶¹ÊÓÆµ does not sell computers to students, faculty or staff but does maintain a relationship with , , and allowing community members to purchase computers and supplies at an educational discount direct from the vendor. Please use the following links to ensure you receive educational pricing.

  • Please visit the or call 1-800-My-APPLE.
  • Please visit the .
  • Please visit the or call 1-800-987-3555.

Note: Almost all vendors have educational discounts for students, faculty and staff. All you have to do is ask.

FREE SOFTWARE Microsoft Office 365 is currently available for FREE to download for current Âé¶¹ÊÓÆµ students and employees.

Also, community members are able to buy certain software and some hardware at educational discounts from stores and directly from their website such as Adobe Creative Suite (Photoshop, Dreamweaver, InDesign, etc). Remember to always ask for an academic discount. You might be asked to supply an ID or email address.

Do I need to bring a wireless router to campus?

No. Too many wireless access points in a small area can generate a substantial amount of interference, degrading everybody's wireless experience. For best performance, we recommend that students use the college's wireless. It is available in all residence halls.

Can I bring a streaming device to campus?

Yes, definitely! Please see our recommended streaming devices list - /gts/Streaming_Device. Devices such as a Smart TV, Smart Blu-ray players, Apple TVs, and the Nexus Player work well on our network to stream Netflix, Hulu, etc. However, Screen-casting from a cell phone/tablet to the device currently isn't supported. We recommend that when using these devices, you use an ethernet (RJ45) cable (provided free by Technology Services). If you haven't purchased a Blu-ray player or TV yet, look for a wired ethernet (RJ45) port on the back when purchasing.

What are the minimum requirements for the computer I bring to Âé¶¹ÊÓÆµ?

Before connecting to the campus network, all computers must have current virus protection and up-to-date , along with the following list of minimum requirements:

Requirement Windows Macintosh
Operating System Windows 11 macOS 12 (Monterey)
Networking 5GHz Dual Band Wireless AC (aka A/B/G/N/AC or A/G/N/AC), Built-in 10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector) access available in most campus spaces.
Anti-Virus Software Microsoft Security Essentials or Windows Defender (free, built into Windows 8/10)
Current Security Patches Run Software Update

What are the recommended specifications for my computer at Âé¶¹ÊÓÆµ?

Recommendation Windows Macintosh
Operating System Windows 11 (any variety) macOS 13 (Ventura) or newer
RAM 16 GB or higher 16 GB or higher
Connectivity 5GHz Dual Band Wireless AC (aka A/B/G/N/AC or A/G/N/AC), Built-in 10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector)
Processor Current Gen Intel i5 M series processor
Hard Drive 256GB SSD or larger 256GB SSD or larger
Warranty 3 year warranty AppleCare Protection Plan


Generally the "business class" models are more durable and come with longer warranties.

Connecting to the Âé¶¹ÊÓÆµ Wireless Network

There is no longer a registration process required to access the Âé¶¹ÊÓÆµ wireless networks.

How do I have the best wireless network experience at Âé¶¹ÊÓÆµ?

When buying a computer, double check that it comes with a 5GHz wireless card built-in. While Macintosh laptops come with them standard, most PC laptops do not come with 5GHz wireless cards in the preconfigured models in stores. Find out if you can order the laptop with a 5GHz wireless card, or purchase your computer straight from the manufacturer. Purchasing a 5GHz laptop

Software

Things to do BEFORE you get to Âé¶¹ÊÓÆµ!

  1. If you are a Windows user, make sure your "Windows Updates" are current (visit ).
  2. If you are a Macintosh user, run Software Update, and apply all critical updates.
  3. Ensure that your machine is protected from viruses by using an Anti-Virus client with up-to-date definitions.
  4. Verify that you have all of the necessary software documentation, serial numbers, and installation media. Please bring these to campus with you.
  5. During any transition, it's wise to make backups of any critical data. We recommend a cloud-based backup.

Get Microsoft Office Free

At Âé¶¹ÊÓÆµ, all faculty, staff, and employees use the Microsoft Office Suite for Windows or Macintosh.

Âé¶¹ÊÓÆµ currently has Microsoft Office 365 available for free for all current active students. Please visit our for more information.

What about Anti-Virus software?

Should I come with an anti-virus product?

It is recommended that you use an anti-virus product before you come to campus. If you do not use the built-in Windows anti-virus product and use a different anti-virus software, please be sure your subscription is up-to-date.

Does Âé¶¹ÊÓÆµ provide anti-virus software?

Windows 10 and Windows 11 have anti-virus included, Âé¶¹ÊÓÆµ does not provide anti-virus software.

What can I do to protect my computer from spyware?

The best way to avoid getting spyware and adware is by not installing "high-risk" applications like peer to peer media downloading software, and other suspect "freeware," and "shareware" programs.

Use caution when installing software. Make sure your operating system, software and browser plug-ins are all up to date. Use a long and unique password. Âé¶¹ÊÓÆµ requires a passphrase of at least 15 characters.

Connecting to the Internet

Which connection method is recommended?

When connecting to the Âé¶¹ÊÓÆµ network from your residence hall room, we recommend using the "wireless" connection.

How many wired ports are in each room in the Residence Halls?

This depends on the room that you are assigned. However, in most cases, for first-year students, it will be one per room.

Can I bring a wireless router to campus?

No. Using personal wireless routers will interfere with this network, therefore, we do not allow personal wireless routers.

Where else is the wireless network?

For an up-to-date listing of where the Âé¶¹ÊÓÆµ wireless network is located, please visit Âé¶¹ÊÓÆµ Wireless Network. All buildings and many popular outdoor spaces have wireless available.

How do I connect to the Âé¶¹ÊÓÆµ network?

  1. Turn on your computer.
  2. Connect to the Âé¶¹ÊÓÆµ wifi

How many networked devices can I connect to the network?

You can connect as many as you would like.

How do I connect my video game console such as the Xbox or Playstation 5 to the Internet so I can use the online features?

Connect to the Âé¶¹ÊÓÆµ wifi network or plug into the wired network. No registration needed.

Are there any devices that don't work well on the Âé¶¹ÊÓÆµ network?

Due to the design of the Chromecastand the Amazon's Fire TV Stick, these devices are not compatible with our network.

Are there any streaming devices that you recommend?

Devices such as a Smart TV, Blu-ray players, and the Apple TV work well on our network to stream Netflix, Hulu, etc. However, Screen-casting from a cell phone/tablet to the device currently isn't supported.

Support

Can the Helpline visit my room and help me connect to the Âé¶¹ÊÓÆµ network?

The Technology Helpline does not visit students' rooms. Please stop by Olin Hall for support.

Printing

Do I have access to campus owned printers?

Yes, there are printers in the academic buildings that are available for you to print to from your personal computer in your room. Here are to print to the printer in the nearby building.

Do I need a personal printer?

We do not recommend bringing a personal printer to campus.

Are there any fees for printing at Âé¶¹ÊÓÆµ?

Print Option Cost per Page Printed
Single-Page B/W $0.07
Two-Sided B/W $0.12
Single-Page Color $0.25
Two-Sided Color $0.50

Other

When do I find out my username and password for my Âé¶¹ÊÓÆµ e-mail account?

Âé¶¹ÊÓÆµ usernames and passwords are created after you submit your deposit. If you do not receive this information, or have questions or problems, please contact the Technology Helpline.

Can I configure my Âé¶¹ÊÓÆµ e-mail on my iPhone or Android?

Yes, definitely. Please use the Gmail mobile app, using your Âé¶¹ÊÓÆµ credentials, from the App Store or the Google Play store.

Is there an online storage space for me to save my files?

Yes, Âé¶¹ÊÓÆµ Google Drive cloud storage is available for all students. You can access your Âé¶¹ÊÓÆµ Google Drive at . This website utilizes your Âé¶¹ÊÓÆµ e-mail username and password. A great place to save papers and files.

Are the classrooms technology-enhanced?

Yes, most classrooms have projection capabilities.

What personal information can I view online - my grades, class schedules, degree progress, transcripts, or other information?

As a student, you will be able to check all of this by logging into with your Âé¶¹ÊÓÆµ username and password.

Is there a way to find contact information for faculty, staff, and other students?

Yes, we have an online directory found at /search/. Faculty and staff information does not require a log-in. Student information is only available to those who have a Âé¶¹ÊÓÆµ username and password.

What public access for computing is available to students, parents, and guests of the college? Are there any Internet cafes?

There are computers for public use in the Library. Guests of the College may connect to the Âé¶¹ÊÓÆµ wireless network. No registration needed.

Where are the computer labs?

We have computer labs in most academic buildings.