Difference between revisions of "Printing"

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This article describes the printing policies at 鶹Ƶ, links for how to use the 鶹Ƶ print accounting system and how to locate and install printers around campus.
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This article describes the printing policies at 鶹Ƶ and includes links for using the 鶹Ƶ print accounting system, locating and installing printers around campus and using the print accounting system.
  
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==Quick Links==
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{{PrintQuickLinks}}
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===Students===
 
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*Print Accounting System for Students
 
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*Installing Printers for Students - [[Residence_hall_printers |Residence Hall Printer Installation]]
 
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*Using the Student Print Accounting System for Students - Print Charges
 
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*Using WebPrint
 
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===Faculty and Staff===
 
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*Print Accounting System for Faculty/Staff
 
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*Installing Printers for Faculty and Staff - Academic/Administrative Department Printer Installation
 
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*Using the Print Accounting System for Faculty and Staff
 
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*Email to Print
 
 
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==鶹Ƶ Print Accounting Policy==
 
==鶹Ƶ Print Accounting Policy==
 
鶹Ƶ uses a print accounting system for tracking and charging for both student and staff locations, for printers and copiers.  The system is supported through both the Technology Services and Mail and Printer Services Departments and Marco on campus.  鶹Ƶ has been using a print accounting system since 2010.
 
鶹Ƶ uses a print accounting system for tracking and charging for both student and staff locations, for printers and copiers.  The system is supported through both the Technology Services and Mail and Printer Services Departments and Marco on campus.  鶹Ƶ has been using a print accounting system since 2010.
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===Student Print Account Policy===
 
===Student Print Account Policy===
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A single side of a single page (8.5" x 11") costs $0.05 to print in black and white.  Students have $30.00 per academic year added to their print account (part of comprehensive fee).
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Students are allowed and encouraged to install the printers in the residence halls and academic labs on their personally owned computers.  For installation directions, please see: [[Adding_a_Student_Lab_Printer | Adding a Student Lab Printer]].  For more information on using the Print Account system for students, please see: [[Using the Student Print Accounting System]]
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鶹Ƶ Technology Services fully supports the printers in these locations. If a printer is low on [[toner]], paper, or having issues, simply call the [[Technology Helpline]] (507-933-6111) for assistance.
  
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====Duplex Discount====
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The print accounting system charges and tracks printing.  A single side of a single page (8.5" x 11") costs $0.06 to print in black and white.
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A duplex discount is given for printing on both sides of one sheet.  The discount is 1 cent off the second side.  A 2 page document printed on one piece of paper will be 9 cents (5 + 4 cents) instead of 10 cents.
 
  
 
====Adding Money====
 
====Adding Money====
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Money can be added to student print accounts at any time.  Funds are addedat the print.gac.edu web interface.  For more information see  
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Money can be added to student print accounts at any time.  Funds are added at the print.gac.edu web interface.  For more information see:
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[[Printing#Adding_funds_to_your_account_.28students_only.29|Adding funds to your account.]]
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[[Using_the_Student_Print_Accounting_System#Adding_funds_to_your_account_.28students_only.29 | Adding funds to your account.]]
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====Carry Over====
 
====Carry Over====
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Funds left on a student account at the end of an academic year, will be carried over to the following year.  Maximum carryover is $10.00. Printing balances cannot be cashed out and will be lost when a student graduates. Carry over and new funds will be calculated in late August to allow printing throughout the summer for Seniors.
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Funds left on a student account at the end of an academic year, will not be carried over to the following year. Printing balances cannot be cashed out and will be lost when a student graduates.
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===Faculty, Staff, and Departments===
 
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Faculty and staff are encouraged to use their departmental printers.  Non-departmental (Student) printers may be used, but costs will be charged against departmental accounts.  '''Faculty and staff should not add funds to their account manually.'''  Instead the department will receive a bill at the end of each month.
 
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====Adding printers====
 
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Please visit [[Adding a Faculty Department Printer]] for more information.
 
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===Student organizations, special groups, etc===
 
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In instances where a student organization, teacher's assistant or other special groups need to print on campus they can use a '''special purpose account''' instead of charging their own personal accounts.  More information can be found at [[Special_purpose_account_printing|Special purpose account printing]]
 
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===Non-鶹Ƶ users / guests===
 
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Non-鶹Ƶ users may print on the public printers in the library.  Individuals will need to register a username and password for their account and purchase a prepaid card from the library staff.  More information can be found at [[Guest_printing|Guest printing]]
 
  
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===Printing charges===
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====Printing Charges====
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The following summarizes charges for various printing sizes and types. All charges given are '''per side'''.
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The following summarizes charges for various printing types. All charges given are '''per side'''.
 
{| class="fancy sortable"
 
{| class="fancy sortable"
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! Paper size
 
 
! Type of printing
 
! Type of printing
 
! Charge
 
! Charge
 
|-
 
|-
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|8.5" x 11"||black and white||$0.05 (1 unit)
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|black and white||$0.06
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|-
 
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|8.5" x 11"||color||$0.20 (4 units)
 
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|-
 
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|11" x 17"||black and white||$0.10 (2 units)
 
 
|-
 
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|11" x 17"||color ||$0.40 (8 units)
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|color||$0.25
 
|-
 
|-
 
|}
 
|}
  
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==Print locations/adding a printer==
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====Student organizations, special groups, etc====
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===Residence halls===
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Student organizations, teacher's assistants or other special groups that need to print on campus, to student printers, can use a '''special purpose account'''.  More information can be found at [[Special_purpose_account_printing|Special purpose account printing]]
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鶹Ƶ Technology Services offers students the option of printing to the black and white printers in the [[residence hall|residence hall's]] [[computer labs]].
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===Faculty, Staff, and Departments===
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Faculty and staff are encouraged to use their departmental printers.  Non-departmental (Student) printers may be used, but costs will be charged against departmental accounts. '''Faculty and staff should not add funds to their account manually.''' Instead the department will receive a bill at the end of each month.
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GTS fully supports the printers in these labs.  If a printer is low on [[toner]], paper, or having issues, simply call the [[Technology Helpline]] (507-933-6111) for assistance.
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====Adding printers====
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Installing Printers for Faculty and Staff - Please see: [[Adding_a_Faculty_Department_Printer | Adding a Faculty/Staff Department Printer]]
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Users can print to the residence hall printers from the residence hall computers or they can install the printer on their own personal computer.
 
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Use the following instructions to install a residence hall printer on your computer:
 
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*[[Residence_hall_printers|Adding a residence-hall printer]]
 
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*[[Email_to_print|Send an email to print]]
 
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===Academic computer labs===
 
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鶹Ƶ Technology Services offers students the option of printing to the black and white and color printers in the computer labs of [[academic buildings]] and the [[library]].  For a list of these printers see [[List_of_printers_in_academic_buildings|the list of GTS supported printers in academic buildings]]
 
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'''Color''' and '''large format''' printing are available at some cost. When printing in the academic labs, your print jobs will first reach a print release station that will track your print usage. Go to [http://print.gac.edu print.gac.edu] to release your print job.  For more information on the releasing your print jobs see [[#Releasing_print_jobs|releasing your print jobs above]].
 
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GTS fully supports the printers in these labs.  If a printer is low on [[toner]], paper, or having issues, simply call the [[Technology Helpline]] (507-933-6111) for assistance.
 
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Users can print to an academic lab printer from the computers in that lab or they can install the printer on their own computer.
 
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Use the following instructions to install an academic lab printer on your computer:
 
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*[[Academic_printers|Adding an academic printer]]
 
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*[[Email_to_print|Send an email to print]]
 
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==Using the print accounting system==
 
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===Releasing print jobs===
 
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'''After printing documents, you may notice that they are not coming out of the printer.  This is because the print job needs to be released in order to print. See the directions below on releasing your print job.'''
 
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#Point your web browser (i.e. Firefox, Safari, etc) to [http://print.gac.edu print.gac.edu]  
 
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#Enter your 鶹Ƶ email username and password and click '''Login'''
 
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#On the toolbar on the top of the webpage click '''Jobs Pending Release'''
 
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#From the list of pending print jobs, locate the job(s) you would like released
 
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#Click '''print''' next to each job you would like to release.  If you would like to cancel your job click the corresponding '''cancel''' button
 
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#Click '''Logout''' on the toolbar at the top of the webpage if you are finished printing documents
 
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'''Note:If a print job is not released within 20 minutes of being added to the print queue, it will be automatically deleted from the print queue and no charging will occur.
 
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'''Note: Please make sure you are being charged the correct amount before printing. You may have color turned on when you only need black and white.'''
 
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===Checking your balance===
 
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#Point your web browser (i.e. Firefox, Safari, etc) to [http://print.gac.edu print.gac.edu]
 
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#Enter your 鶹Ƶ email username and password and click '''Login'''
 
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#On the toolbar on the top of the webpage click on '''Summary'''
 
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#Your balance will be reflected under the '''Summary''' box under '''Balance'''
 
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===Adding funds to your account (students only)===
 
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#Point your web browser (i.e. Firefox, Safari, etc) to [http://print.gac.edu print.gac.edu]
 
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#Enter your 鶹Ƶ email username and password and click '''Login'''
 
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#On the toolbar on the top of the webpage click on '''Add Credit'''
 
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#Select the amount of money you would like to add to your account from the values provided. If you need more than the provided value, just add funds multiple times. This ensures you will not accidentally add to much
 
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#Click the '''Add Value''' button to complete the transaction
 
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#If successful you should see a confirmation on the top of your screen
 
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===Adding funds to your account (students, guests & special purpose accounts)===
 
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#Purchase a '''$1 or $5 prepaid printing card''' from the library circulation desk or 鶹Ƶ Technology Services
 
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#Point your web browser (i.e. Firefox, Safari, etc) to [http://print.gac.edu print.gac.edu]
 
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#Enter your guest '''username''' and '''password''' and click '''Login'''
 
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#Click '''Redeem Card''' in the toolbar on the top left
 
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#Enter the '''pin''' found on the prepaid printing card and click '''Redeem Card'''
 
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#By clicking the '''Summary''' tab on the toolbar at the top of the page you should see your new balance reflected
 
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#Once confirming the funds were added to your account, the card can be disposed of
 
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===Requesting a refund===
 
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#Point your web browser (i.e. Firefox, Safari, etc) to [http://print.gac.edu print.gac.edu]
 
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#Enter your username and password and click '''Login'''
 
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#On the toolbar on the top of the webpage click on '''Transaction History'''
 
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#Locate the job you would like to request a refund for and click the '''Request refund''' link next to that specific print job
 
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#Fill out the reason why you feel you should have a refund and click '''Submit'''
 
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#A Technology Helpline staff member will contact you regarding your refund request
 
  
 
==Printing accounting FAQ / Troubleshooting==
 
==Printing accounting FAQ / Troubleshooting==

Latest revision as of 16:22, 9 February 2023

This article describes the printing policies at 鶹Ƶ and includes links for using the 鶹Ƶ print accounting system, locating and installing printers around campus and using the print accounting system.

Printing Quick Links

Students

Faculty and Staff

鶹Ƶ Print Accounting Policy

鶹Ƶ uses a print accounting system for tracking and charging for both student and staff locations, for printers and copiers. The system is supported through both the Technology Services and Mail and Printer Services Departments and Marco on campus. 鶹Ƶ has been using a print accounting system since 2010.

Student Print Account Policy

Students are allowed and encouraged to install the printers in the residence halls and academic labs on their personally owned computers. For installation directions, please see: Adding a Student Lab Printer. For more information on using the Print Account system for students, please see: Using the Student Print Accounting System

鶹Ƶ Technology Services fully supports the printers in these locations. If a printer is low on toner, paper, or having issues, simply call the Technology Helpline (507-933-6111) for assistance.

The print accounting system charges and tracks printing. A single side of a single page (8.5" x 11") costs $0.06 to print in black and white.

Adding Money

Money can be added to student print accounts at any time. Funds are added at the print.gac.edu web interface. For more information see: Adding funds to your account.

Carry Over

Funds left on a student account at the end of an academic year, will not be carried over to the following year. Printing balances cannot be cashed out and will be lost when a student graduates.

Printing Charges

The following summarizes charges for various printing types. All charges given are per side.

Type of printing Charge
black and white $0.06
color $0.25

Student organizations, special groups, etc

Student organizations, teacher's assistants or other special groups that need to print on campus, to student printers, can use a special purpose account. More information can be found at Special purpose account printing

Faculty, Staff, and Departments

Faculty and staff are encouraged to use their departmental printers. Non-departmental (Student) printers may be used, but costs will be charged against departmental accounts. Faculty and staff should not add funds to their account manually. Instead the department will receive a bill at the end of each month.

Adding printers

Installing Printers for Faculty and Staff - Please see: Adding a Faculty/Staff Department Printer

Printing accounting FAQ / Troubleshooting

If you are having problems or have questions, take a look at our frequently asked questions and troubleshooting information here.

See also

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