Difference between revisions of "Using the Student Print Accounting System"

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Directions for using the student print accounting system at 鶹Ƶ.
 
Directions for using the student print accounting system at 鶹Ƶ.
  
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==Quick Links==
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{{PrintQuickLinks}}
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----
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==Using the student print accounting system==
 
==Using the student print accounting system==
  
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#Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to [http://print.gac.edu print.gac.edu]   
 
#Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to [http://print.gac.edu print.gac.edu]   
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#Enter your 鶹Ƶ User Account (email) username and password and click '''Login'''
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#Enter your 鶹Ƶ User Account (email) username and password and click '''Log in'''
 
#On the navigation bar (left side) - click '''Jobs Pending Release'''
 
#On the navigation bar (left side) - click '''Jobs Pending Release'''
 
#From the list of pending print jobs, locate the job(s) you would like released
 
#From the list of pending print jobs, locate the job(s) you would like released
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===Checking your balance===
 
===Checking your balance===
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#Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to [http://print.gac.edu print.gac.edu]  
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#Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to [http://print.gac.edu print.gac.edu]
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#Enter your 鶹Ƶ email username and password and click '''Login'''
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#Enter your 鶹Ƶ User Account (email) username and password and click '''Log in'''
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#On the toolbar on the top of the webpage click on '''Summary'''
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#On the Navigation bar (left side) - click '''Summary'''
 
#Your balance will be reflected under the '''Summary''' box under '''Balance'''
 
#Your balance will be reflected under the '''Summary''' box under '''Balance'''
  
 
===Adding funds to your account (students only)===
 
===Adding funds to your account (students only)===
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#Point your web browser (i.e. Firefox, Safari, etc) to [http://print.gac.edu print.gac.edu]  
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#Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to [http://print.gac.edu print.gac.edu]
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#Enter your 鶹Ƶ email username and password and click '''Login'''
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#Enter your 鶹Ƶ User Account (email) username and password and click '''Log in'''
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#On the toolbar on the top of the webpage click on '''Add Credit'''
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#On the navigation bar (left side) - click '''Add Credit'''
 
#Select the amount of money you would like to add to your account from the values provided. If you need more than the provided value, just add funds multiple times. This ensures you will not accidentally add to much
 
#Select the amount of money you would like to add to your account from the values provided. If you need more than the provided value, just add funds multiple times. This ensures you will not accidentally add to much
 
#Click the '''Add Value''' button to complete the transaction
 
#Click the '''Add Value''' button to complete the transaction
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#The amount includes sales tax and will appear on your student bill
 
#If successful you should see a confirmation on the top of your screen
 
#If successful you should see a confirmation on the top of your screen
  
 
===Adding funds to your account (students, guests & special purpose accounts)===
 
===Adding funds to your account (students, guests & special purpose accounts)===
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#Purchase a '''$1 or $5 prepaid printing card''' from the library circulation desk or 鶹Ƶ Technology Services
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#Purchase a '''$1 or $5 prepaid printing card''' from the Library Circulation desk or 鶹Ƶ Technology Services
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#Point your web browser (i.e. Firefox, Safari, etc) to [http://print.gac.edu print.gac.edu]
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#Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to [http://print.gac.edu print.gac.edu]  
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#Enter your guest '''username''' and '''password''' and click '''Login'''
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#Enter your guest or student '''username''' and '''password''' and click '''Log in'''
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#Click '''Redeem Card''' in the toolbar on the top left
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#On the navigation bar (left side) - click '''Redeem Card'''
 
#Enter the '''pin''' found on the prepaid printing card and click '''Redeem Card'''
 
#Enter the '''pin''' found on the prepaid printing card and click '''Redeem Card'''
 
#By clicking the '''Summary''' tab on the toolbar at the top of the page you should see your new balance reflected
 
#By clicking the '''Summary''' tab on the toolbar at the top of the page you should see your new balance reflected
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===Requesting a refund===
 
===Requesting a refund===
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#Point your web browser (i.e. Firefox, Safari, etc) to [http://print.gac.edu print.gac.edu]
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#Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to [http://print.gac.edu print.gac.edu]
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#Enter your username and password and click '''Login'''
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#Enter your 鶹Ƶ User Account (email) username and password and click '''Log in'''
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#On the toolbar on the top of the webpage click on '''Transaction History'''
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#On the navigation bar (left side) - click '''Recent Print Jobs'''
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#Locate the job you would like to request a refund for and click the '''Request refund''' link next to that specific print job
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#Locate the job you would like to request a refund for and click '''Request refund'''
 
#Fill out the reason why you feel you should have a refund and click '''Submit'''
 
#Fill out the reason why you feel you should have a refund and click '''Submit'''
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#A Technology Helpline staff member will contact you regarding your refund request
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#The Technology Helpline will contact you regarding your refund request

Latest revision as of 15:34, 8 August 2016

Directions for using the student print accounting system at 鶹Ƶ.

Printing Quick Links

Students

Faculty and Staff

Using the student print accounting system

Releasing print jobs

After printing documents, you may notice that they are not coming out of the printer. This is because the print job needs to be released in order to print. See the directions below on releasing your print job.

  1. Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to
  2. Enter your 鶹Ƶ User Account (email) username and password and click Log in
  3. On the navigation bar (left side) - click Jobs Pending Release
  4. From the list of pending print jobs, locate the job(s) you would like released
  5. Click print next to each job you would like to release. If you would like to cancel your job click the cancel button
  6. Click Logout on the toolbar at the top of the webpage if you are finished printing documents

Note:If a print job is not released within 20 minutes of being added to the print queue, it will be automatically deleted from the print queue and no charging will occur.

Note: Please make sure you are being charged the correct amount before printing. You may have color turned on when you only need black and white.

Checking your balance

  1. Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to
  2. Enter your 鶹Ƶ User Account (email) username and password and click Log in
  3. On the Navigation bar (left side) - click Summary
  4. Your balance will be reflected under the Summary box under Balance

Adding funds to your account (students only)

  1. Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to
  2. Enter your 鶹Ƶ User Account (email) username and password and click Log in
  3. On the navigation bar (left side) - click Add Credit
  4. Select the amount of money you would like to add to your account from the values provided. If you need more than the provided value, just add funds multiple times. This ensures you will not accidentally add to much
  5. Click the Add Value button to complete the transaction
  6. The amount includes sales tax and will appear on your student bill
  7. If successful you should see a confirmation on the top of your screen

Adding funds to your account (students, guests & special purpose accounts)

  1. Purchase a $1 or $5 prepaid printing card from the Library Circulation desk or 鶹Ƶ Technology Services
  2. Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to
  3. Enter your guest or student username and password and click Log in
  4. On the navigation bar (left side) - click Redeem Card
  5. Enter the pin found on the prepaid printing card and click Redeem Card
  6. By clicking the Summary tab on the toolbar at the top of the page you should see your new balance reflected
  7. Once confirming the funds were added to your account, the card can be disposed of

Requesting a refund

  1. Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to
  2. Enter your 鶹Ƶ User Account (email) username and password and click Log in
  3. On the navigation bar (left side) - click Recent Print Jobs
  4. Locate the job you would like to request a refund for and click Request refund
  5. Fill out the reason why you feel you should have a refund and click Submit
  6. The Technology Helpline will contact you regarding your refund request
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