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Imaging and/or Cascading Quick Links

• What is Imaging? - Imaging
• Macintosh Imaging/Cascading Directions - Mac Imaging
• Windows Imaging/Cascading Directions - Windows Imaging
• Cascade Letters - Universal Cascade Letter
• Computer Drop Off and Pick Up Procedure - Computer Drop Off Procedure

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Cascade Checklist

Checklist created to help with the cascade process.

• Checklist for Macintosh Cascade

Register the Mac

Before you unbox the Mac, register the Mac in GReg and update FileMaker. If they are receiving a USB-C Mac, please register the HooToo USB-C adapter. To find the MAC address of the HooToo, please either use Network Preferences/Network Utility.

Step Two: Bootstrap the Mac

Bootstrapping is similar to imaging but we're only installing a base operating system and Managed Software Center. This makes bootstrapping really fast and allows us to update software and computer setup more easily.

1. If using a brand new MacBook Pro (in box), no bootstrapping is necessary. Go to Step 3.
2. Connect a bootstrap drive to the Mac.
3. Boot the Mac to Recovery Mode by powering on the Mac and holding down Command+R
4. Select Utilities on the top menu bar and then --> Terminal
5. Type the command /Volumes/macOS/run in the Terminal window.
6. Terminal will ask which drive you'd like to bootstrap. Select the drive labeled Macintosh HD. If you don't see a drive labeled Macintosh HD you will need to partition the drive with Disk Utility first.
7. After you've selected the drive Terminal will ask you if you want to erase the target volume before install. Type y and press return.

Step Three: Apply Configuration and Updates

Once the Mac has been bootstrapped, it will reboot and you will be presented with the macOS initial setup window. Follow the onscreen prompts.

Important: Make sure you see a screen that says "Remote Management" and "�鶹��Ƶ can automatically configure your computer". If you don't see this screen the Mac will need to be moved to the correct MDM server. Any dutyperson should be able to move it for you if you provide them with the serial number of the Mac.

Once you've progressed through the macOS Setup windows, Managed Software Center will automatically begin downloading any applicable updates.

Step Four: Add user, install Printers & update/install other software

1. Login as admin.
2. Add user through System Preferences (Users and Groups). Click the + symbol to add user. Check allow user to administer computer. Set password to temporary password.
3. Restart computer and log into computer as user.
4. Use Managed Software Center to install the printers.
5. Use Managed Software Center to install software that the user wants installed. Refer to ticket for specialized software requests.
6. Click Updates to make sure all installed software is up to date.

Step Five: Set up CrashPlan

1. Open the CrashPlan app under their user.
2. Open System Preferences and choose Security and Privacy.
3. Navigate to the Privacy tab, and choose Full Disk Access from the left side panel. Check the box next to CrashPlan and falconhd.

Step Six: Install iProjection

iProjection is replacing EasyMP, and is currently not on Managed Software Center. Please visit and download the installer for Mac.

1. After installation, open iProjection.
2. Choose Advanced Connection Mode.
3. Check the box to set the selected Connection Mode as default.
4. Press OK.
5. Connect to the Olin 133 or Olin 124 projector. When prompted to allow Screen Recording in System Settings, select yes. If Privacy Settings do not automatically open, navigate to System Preferences > Security & Privacy > Privacy tab. On the lefthand side panel, click Screen Recording.
6. Check the box next to iProjection.

Step Seven: Mac New Employee Letter

Customize (replace the items in bold italic that are placeholders) and print a Mac New Employee Letter for each user user.

Troubleshooting

What if Managed Software Center does not start?

Please run the following command in Terminal: sudo /usr/local/munki/managedsoftwareupdate -vvv