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Every year, faculty and staff are asked to submit technology requests. �鶹��Ƶ has two different technology request processes. Faculty use the Academic Technology Request Process and Administrators use the Administrative Process.

Academic Technology Request Process

Historically, the Academic Technology Request form is sent out in the fall by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.

Academic Technology approved for delivery in the summer of 2019:

GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.

Administrative Technology Request Process

The Administrative Technology Request process is sent out in January by �鶹��Ƶ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer.

Administrative Technology approved for delivery in the summer of 2019:
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GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.

Mid-Year Request Process

If you need to request a computer outside of the normal request processes, there is a , that will be reviewed by GTS on a rotating basis.

Frequently Asked Questions

How do I know if I need a new computer?

As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.

As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.

My computer is currently not functioning and is impeding my work, what do I do?

If your computer is not working and you are unable to fulfill your job requirements, please contact the Technology Helpline for assistance.

How Old is My Computer?

Apple Computers

• Click the Apple Menu
• Click on About this Mac
• Under the name of the operating system, the year and model of the computer will be listed.

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Windows Computers

Desktops

On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here.

• G35 - 2009
• G43 - Early 2010
• P55 - Late 2010
• Q67 - 2011 and 2012
• Q77 - 2013
• Q87 - 2014 and 2015
• Q170 - 2016
• Q270 - 2017 and 2018

Laptops

Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.

• T500 - 2009
• T410 - 2010
• T420 - 2011
• T430s - 2012 and 2013
• T440s - 2014
• T450s - 2015
• T460s - 2016
• T470s - 2017 and early 2018
• T480s - 2018