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Imaging and/or Cascading Quick Links

• What is Imaging? - Imaging
• Macintosh Imaging/Cascading Directions - Mac Imaging
• Windows Imaging/Cascading Directions - Windows Imaging
• Cascade Letters - Universal Cascade Letter
• Computer Drop Off and Pick Up Procedure - Computer Drop Off Procedure

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Cascade Checklist

Checklist created to help with the cascade process.

• Checklist for Macintosh Cascade

Register the Mac

Before you unbox the Mac, register the Mac in GReg and update Filemaker.

Step One: Check Crashplan for Backup Status/Run Sync

1. Have a dutyperson login to crashplan.gac.edu
2. Enter the computer name of the device in the search field.
3. Verify the backup is at least 99% complete.
4. Run CrashPlan Sync

Step One, part 2: Back up computer with Deploystudio

1. Plug in the computer's power and ethernet at the laptop station or in new setup room.
2. Boot to the network (Hold N while it powers on, you will see a globe)
3. Log in with your �鶹��Ƶ username and password
4. Select Create Backup
5. For the backup name, use their username_MMDDYYYY as the name.
6. If no disk is available to backup, they may have personally encrypted their hard drive without using the �鶹��Ƶ managed FileVault. They will need to turn Filevault off for it to successfully back up.
7. If you are unable to find the Macintosh HD when trying to run a backup, it most likely is APFS (10.13 or higher). In this case you will need to boot the old computer to target disk mode.
8. Verify the CrashPlan is 100%
9. Make a TimeMachine backup of the old computer.

Step Two: Bootstrap the Mac

Bootstrapping is similar to imaging but we're only installing a base operating system and Managed Software Center. This makes bootstrapping really fast and allows us to update software and computer setup more easily.

1. Connect a bootstrap drive to the Mac.
2. Boot the Mac to Recovery Mode by powering on the Mac and holding down Command+R
3. Select Utilities on the top menu bar and then --> Terminal
4. Type the command /Volumes/macOS/run in the Terminal window.
5. Terminal will ask which drive you'd like to bootstrap. Select the drive labeled Macintosh HD. If you don't see a drive labeled Macintosh HD you will need to partition the drive with Disk Utility first.
6. After you've selected the drive Terminal will ask you if you want to erase the target volume before install. Type y and press return.

Step Three: Apply Configuration and Updates

Once the Mac has been bootstrapped, it will reboot and you will be presented with the macOS initial setup window. Follow the onscreen prompts.

Important: Make sure you see a screen that says "Remote Management" and "�鶹��Ƶ can automatically configure your computer". If you don't see this screen the Mac will need to be moved to the correct MDM server. Any dutyperson should be able to move it for you if you provide them with the serial number of the Mac.

Once you've progressed through the macOS Setup windows, Managed Software Center will automatically begin downloading any applicable updates.

Step Four: Install Printers & Update/Install Other Software

1. Use Managed Software Center to install the printers.
2. Use Managed Software Center to install software that the user wants installed. Refer to ticket for specialized software requests.
3. Click Updates to make sure all installed software is up to date.

Step Five: Universal Cascade Letter

Customize (replace the items in bold italic that are placeholders) and print a Mac New Employee Letter for each user user.