Technology Information for New Gusties
Contents
- 1 Welcome!
- 2 What is GTS?
- 3 What is my 鶹Ƶ username?
- 4 How do I change my password or other user settings?
- 5 How do I check my 鶹Ƶ e-mail?
- 6 Who do I call for help?
- 7 Additional Information
- 7.1 Webadvisor
- 7.2 鶹Ƶ People Search (Gribly)
- 7.3 Department Share
- 7.4 Moodle
- 7.5 Hoonuit
- 7.6 Google and Office 365 access
- 7.7 鶹Ƶ Daily Announcements (鶹Ƶ-L)
- 7.8 Community-L, Students-L, Faculty-L, Employee-L, Administrator-L, Staff-L and TechAnnounce
- 7.9 Course and Major e-mail aliases
- 7.10 GTS News, Information and Tips
- 7.11 CrashPlan/Code 42
- 7.12 Virtual Lab
- 7.13 Technology Training
- 7.14 SPAM
- 8 鶹Ƶ Employee Information
- 9 Contact us
Welcome!
鶹Ƶ Technology Services (GTS) would like to welcome you to 鶹Ƶ! It is our hope that this web page will supply you with the information necessary to answer most of your technology-related questions. Please contact us at 507-933-6111 or helpline@gustavus.edu with any questions or concerns.
What is GTS?
鶹Ƶ Technology Services (GTS) is the primary technology provider on campus. We provide support through the Technology Helpline at 507-933-6111 or helpline@gustavus.edu. GTS consists of , Telecommunications, Administrative Information Systems (AIS), the Technology Helpline and User Services, Core Services, and Web Services. We are located in Olin Hall. The department is under the direction of Bruce Aarsvold.
What is my 鶹Ƶ username?
鶹Ƶ uses a standard convention for usernames. First initial followed by the first seven letters of your last name. If duplicates exist, numbers will be added at the end. Harry Potter's username would be hpotter.
This User Account is provided by 鶹Ƶ, made available to students, faculty, staff and approved guests of the College to facilitate and enhance their work, teaching, learning, and scholarly research. All 鶹Ƶ accounts are governed by the 鶹Ƶ Acceptable Use Policy. If you have questions or concerns regarding this, please contact the Technology Helpline.
How do I change my password or other user settings?
The 鶹Ƶ User Settings Page (GUS Page) is where you change your password and adjust other User Account settings.
To access your 鶹Ƶ User Settings (Gus) Page:
- Click on the yellow user icon on the (upper right hand corner).
- Supply your 鶹Ƶ credentials (e-mail username and password).
- Click on your image on the home page (upper right hand corner).
- Select 鶹Ƶ User Settings.
Or visit:gustavus.edu/go/myaccount.
Use your GUS Page to set your password, change or input Emergency Contact Information, adjust e-mail settings like forwards and away messages, adjust your profile information and report lost 3 Crowns Cards. You can also supply an alternate email address that will allow you to self reset your 鶹Ƶ user account password, if you forget it (Contact information under the Profile section).
Your 鶹Ƶ User Account password will work for e-mail, Moodle, computer logins (lab and institutionally owned machines), Department Share Access, 鶹Ƶ Google Resources, 鶹Ƶ People Search and other web resources. You are required to change your password once a year.
鶹Ƶ employees have the added security option of using Duo Two Factor Authentication for their account. For enrollment and general information, please see: Duo_Two_Factor_Authentication.
We will never ask you for your password!
And neither should anyone else. Never respond to emails or web pages with your 鶹Ƶ username or password. Your 鶹Ƶ password should be unique (not used at other sites), contain both letters and numbers and never be shared with anyone.
Beware of Phishing
Phishing is attempting to gain personal or financial information about a user by masquerading as a trustworthy source. 鶹Ƶ users have experienced many types of Phishing, including some sent through email. Please note that 鶹Ƶ will never ask you via email, phone or any other type of communication to verify your password.
How do I check my 鶹Ƶ e-mail?
Your 鶹Ƶ e-mail address is yourusername@gustavus.edu. Beginning January 2017, the default mail option for new employee accounts is GusMail (Powered by Google). You can check your e-mail on the web, your phone or your computer's web browser. For more information, please contact the Technology Helpline or see our help pages for e-mail.
Who do I call for help?
Technology support is provided to all members of the 鶹Ƶ community through the Technology Helpline, located on the first floor of Olin Hall. The Technology Helpline is a group of student employees led by full-time User Services staff. Helpline employees are trained and dedicated to serving the hardware, software, and networking needs of the campus community. Please contact us with your technology questions or concerns.
- Phone: 507-933-6111
- E-mail: helpline@gustavus.edu
- Wiki Help:
- Twitter: Follow us @gtshelpline or
- Submit a Request or Check Status:
- Live Support: click on Live Support
Additional Information
Webadvisor
-- is a web-based system that allows 鶹Ƶ students, faculty and staff to access important academic and employment information. WebAdvisor account information will be sent to your 鶹Ƶ e-mail account. *Please note that your user name is the same, but your password and its requirements are independent from your e-mail and Colleague passwords.
鶹Ƶ People Search (Gribly)
People Search (Gribly) is a web based directory for 鶹Ƶ students, employees and alumni. To search for people, use the search box at the top of any 鶹Ƶ page or visit Search (gustavus.edu/search). To edit your profile information, please see
Historical information and help with 鶹Ƶ People Search is available at:Gribly.
Some Employee User Accounts include a Department Share (located in home directory) or network storage space. This space is accessible anywhere on campus and is backed up nightly. For more information, please see: Home directory.
Moodle
鶹Ƶ uses Moodle as its course management system. 鶹Ƶ maintains its own Moodle server. Pages are automatically created for all 鶹Ƶ courses each term and are available for use by faculty, staff and students. The 鶹Ƶ Moodle site is located at . Moodle uses your 鶹Ƶ User Account credentials. For additional information and help using Moodle, please navigate to /gts/instructionalservices/moodle29.php
Hoonuit
Hoonuit, formerly Atomic Learning, is available to ALL 鶹Ƶ Faculty, Staff and Students!
Hoonuit is an online, on demand, training site that offers over 50,000 tutorial videos on over 250 technology applications, including Microsoft, Google, and Adobe. Topics are subdivided into very small chunks, and presented in videos of one or two minutes, so learners can easily and quickly find the training they need on specific topics. Instructors can pull Hoonuit videos directly into their Moodle courses.
24/7 access to training offers flexible, just-in-time learning - just navigate to /hoonuit and login using your GAC Credentials!
Google and Office 365 access
All 鶹Ƶ User Accounts also include Google and Office365 access.
Google is a cloud based calendaring, e-mail and document storage and sharing solution. Google Calendar is the scheduling application used by 鶹Ƶ. For more information or help, please see: Google Drive.
Office365 is a cloud based storage and sharing solution with access to Microsoft Office. Please see Office 365 for more information.
鶹Ƶ Daily Announcements (鶹Ƶ-L)
鶹Ƶ-L is an automated campus announcement and event list that pulls items from the College Calendar. It is distributed Monday through Saturday, with Sunday's announcements and events appearing on Saturday. If you would like to subscribe to 鶹Ƶ-l please visit /news/gustavusl.php.
Community-L, Students-L, Faculty-L, Employee-L, Administrator-L, Staff-L and TechAnnounce
These are lists managed and moderated by different departments on campus, and subscription to these lists is required based on your classification.
Messages to these lists must be approved by the list moderator. To send messages to these lists, please contact the managing department.
| List | Managing Department | |
|---|---|---|
| Community-L | Marketing and Communications | |
| Students-L | Dean of Students Office | |
| Faculty-L | Provost Office | |
| Employee-L, Administrator-L, and Staff-L | Marketing and Communications | |
| TechAnnounce | Technology Services |
Course and Major e-mail aliases
A list of e-mail aliases for courses and majors is available at People Search (Gribly). After logging in, click Lists on the left side of the window. Enrollment in these lists is automatic and controlled by information from the Registrar's Office.
GTS News, Information and Tips
You can follow us on Twitter - @gtshelpline or visit
CrashPlan/Code 42
鶹Ƶ provides secure cloud-backup storage for 鶹Ƶ-owned computers. For more information, please see CrashPlan.
Virtual Lab
鶹Ƶ users can access Windows lab software (e.g. ArcGIS, Adobe products) from any computer (Macintosh or Windows) using Virtual Lab. Virtual Lab also gives you access to your Department Shares and other network resources.
Technology Training
鶹Ƶ has technology training resources available to all 鶹Ƶ staff, administrators, faculty and students. For more information, please visit /gts/instructionalservices/techtraining.php
SPAM
Spam is unsolicited e-mail. It is often commercial in nature and may contain viruses or other malware. 鶹Ƶ offers server-side spam control through a program called SpamAssassin. The spam filtering settings page offers a web-based interface to configure these settings for your e-mail account.
鶹Ƶ Employee Information
How Do I Get Help with my 鶹Ƶ Issued Computer?
For information about your 鶹Ƶ issued computer, please see: Employee_New_Computer.
Duo Two Factor Authentication
For added security, employees have the option of adding two factor authentication to their account. For enrollment and general information, please see: Duo_Two_Factor_Authentication .
Colleague
Colleague is the ERP (Enterprise Resource Planning) system used by 鶹Ƶ. If your position requires Colleague access, (aka Datatel), your supervisor will connect with Dave Maas in the AIS department. Dave will work with your supervisor to give you the proper access to the system required for your position.
Once this process is done Dave will contact you directly with a password that you will use with this system. *Please note that all though your user name is the same, your password and its requirements are independent from your e-mail and WebAdvisor passwords.
Discounted Software
Any employee who has a 鶹Ƶ issued computer, is eligible to download and install Office365 on personally owned computers. Please see: Office365.
Contact us
Please contact the Technology Helpline at 507-933-6111, helpline@gustavus.edu, stop by the Technology Services department in Olin Hall or complete our .