Employee - New - Mac
Contents
New Faculty or Staff Cascade
Imaging and/or Cascading Quick Links
- What is Imaging? - Imaging
- Macintosh Imaging/Cascading Directions - Mac Imaging
- Windows Imaging/Cascading Directions - Windows Imaging
- Cascade Letters - Universal Cascade Letter
- Computer Drop Off and Pick Up Procedure - Computer Drop Off Procedure
Cascade Checklist
Checklist created to help with the cascade process.
Step One: Image Mac
- Plug the computer into the network.
- Make sure your machine is in GReg and named properly.
- Email the serial number and hostname of Mac to Dan Z. so the Mac can be added to the Employees group.
- Boot the computer while holding the N key. This will boot the computer off the network If using the N key does not work use keys Option + N.
- The DeployStudio screen will load.
- Enter your 鶹Ƶ username and password and click login.
- Select the desired computer image from the list of images (i.e. SierraMunki2_Emp17).
- Press the play button.
- Machine will reboot when finished.
Step Two: Setup User Account
- Login with the username: admin and the 2016 - 2017 image password.
- Navigate to /Macintosh HD/Library/Management/apps/GACAssistant3 and open GACAssistant3. Or use the link on the Desktop of the admin user.
- Verify that the Mac's hostname as reported by GACAssistant3 in the top section matches the gReg registration for this Mac.
- Reset the users domain password by clicking on the Reset Domain Password button and entering the users username.
- Create the user by clicking on the Create User button and entering the 鶹Ƶ username of the user you'd like to create.
- Check the box for New Employee.
- Initialize the user account by clicking on the Initialize User button. You will need to authenticate as admin.
- Quit GACAssistant.
- Restart the computer.
Step Three: Check User Account
- Log in using the users username and the temporary domain password.
- Log into Crashplan when it launches as user.
- Open Managed Software Center.
- Install any printers the user may need.
- Check for any additional updates and install them using Managed Software Center.
Universal Cascade Letter
Customize (replace the items in bold italic that are placeholders) and print a Universal Cascade Letter for each user user.
Troubleshooting
Q: The Mac is stuck on the 鶹Ƶ background and I can't move the mouse - what should I do?
A: Sometimes the Macs get stuck on the DeployStudio image screen. Power off the Mac by pressing and holding the power button and then turn it back on. The image process should resume.
Q: The Mac is asking me to choose my language and create a user - what should I do?
A: The Mac didn't image properly. Re-image this machine.
Q: GACAssistant3 says this Mac's gReg name is hpotter/0m/nothing - what should I do?
A: Double check the registration in gReg for this machine. Delete any registrations that have invalid names and re-image this Mac.
Q: I get an error when I try to create an user account - what should I do?
A: Double check that you are entering the correct 鶹Ƶ username. An invalid username will not work.
Q: The printer I want to install isn't listed in Managed Software Center - what should I do?
A: Managed Software Center only has printers that are on the "new" printing system. You may need to refer to the printer fleet list and install it using its hostname or IP address.
Q: After syncing the users password the user still cannot login with their 鶹Ƶ username and password. The temporary domain password still works. What should I do?
A: This Mac isn't bound to Active Directory, the software that lets users log in with their 鶹Ƶ account. Connect to Macsoft, open the Tools folder, and run the ADFix.app tool. Reboot the Mac and try logging in again.