Remote Apps
Revision as of 13:09, 13 April 2012 by Jtwaddle(talk | contribs)(Remote Apps)

Remote Apps are applications that are available for students and employees to run remotely using Remote Desktop Connection. Please select the file below to download and run a remote app.

Download Remote Desktop Connection

Windows

Remote Desktop is included with Windows, but you may need to update to the latest version (This version is already included in Windows 7).

What version of Windows do I have?

  • Right Click on Computer or My Computer and select Properties.
  • A dialog will pop up displaying the version of Windows you are running. On Vista/7 System Type will say either 64-bit or 32-bit

Windows XP

Both updates are required for Windows XP.

Windows Vista

Windows 7

  • This version of Windows requires no updates to the RD client.


Note: These downloads are also available from Microsoft's website:

Macintosh Client

You must install the Remote Desktop Connection client to connect to the Remote Apps. The latest version (2.1.1) is required to connect.

  • Open the downloaded dmg file.
  • Double click RDC Installer to install the Remote Desktop Client. Walk through the installer with the default options.

Login

To login to the remote application, double click on the file that you download below and use the following information:

  • username: gustie\youremailusername
  • password: youremailpassword

Note: (If gustie is listed under a seperate box named Domain, exclude gustie\ from your username.)

If you receive a prompt about verification, click Yes to accept.

Remote Apps

Right Click the files below and select Save Link As or Save Link File As to download the file. If you receive a password prompt when downloading the file, enter your e-mail username and password to download the file. Remember where you save the file so you are able to run it after downloading it.

When using Safari to download the file, it will rename the file to a .xml file. Rename the file back to whatever.rdp without .xml at the end.

Windows Mac

Troubleshooting

If you are experiencing difficulties connecting, please try the following:

  • Ensure you are entering gustie\your-emailusername (do not include @gustavus.edu) and your-emailpassword as the password.
  • If your password is being denied, try to login to and log back out. This will ensure your password is synced with the remote apps server. After logging into webmail, try to login to the Remote App again.

Additional remote access options

Virtual Lab is an alternative to the Remote Apps. Virtual Lab offers remote access to an entire lab desktop instead of just one application.