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Imaging and/or Cascading Quick Links

• What is Imaging? - Imaging
• Macintosh Imaging/Cascading Directions - Mac Imaging
• Windows Imaging/Cascading Directions - Windows Imaging
• Cascade Letters - Universal Cascade Letter
• Computer Drop Off and Pick Up Procedure - Computer Drop Off Procedure

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Cascade Checklist

Checklist created to help with the cascade process.

• Checklist for Macintosh Cascade

Step One: Image Mac

1. Plug the computer into the Network.
2. Make sure there are no old registrations in gReg.
3. Make sure your machine is in gReg and named properly.
4. Email the serial number and hostname of Mac to Dan Z. so the Mac can be added to the Workstation group.
5. Boot the computer while holding the N key. This will boot the computer off the network If using the N key does not work use keys Option + N.
6. The DeployStudio screen will load.
7. Enter your �鶹��Ƶ username and password and click login.
8. Select the desired computer image from the list of images (i.e. ElCapitanMunki2_Emp).
9. Press the play button.
10. Machine will reboot when finished.

Step Two: Setup User Account

1. Login with the username: admin and the 2016-2017 image password.
2. Use the Users & Groups System Preference pane to create local users.
3. Create a temporary password and inform the supervisor of the password so that they can change it.

Step Three: Transfer Data

1. Data transfer is not always necessary on a student workstation.
2. Ask supervisor of student workstation if data needs to be moved.
3. Manually transfer data from the old users home folders.

Step Four: Check User Account

1. Login using the users username and the temporary domain password.
2. Open Managed Software Center.
3. Install any printers the user may need.
4. Check for any additional updates and install them using Managed Software Center.

Step Five: Universal Cascade Letter

Customize (replace the items in bold italic that are placeholders) and print a Universal Cascade Letter for each user user.

Troubleshooting

Q: The Mac is stuck on the �鶹��Ƶ background and I can't move the mouse - what should I do?

A: Sometimes the Macs get stuck on the DeployStudio image screen. Power off the Mac by pressing and holding the power button and then turn it back on. The image process should resume.

Q: The Mac is asking me to choose my language and create a user - what should I do?

A: The Mac didn't image properly. Re-image this machine.

Q: GACAssistant3 says this Mac's gReg name is hpotter/0m/nothing - what should I do?

A: Double check the registration in gReg for this machine. Delete any registrations that have invalid names and re-image this Mac.

Q: I get an error when I try to create an user account - what should I do?

A: Double check that you are entering the correct �鶹��Ƶ username. An invalid username will not work.

Q: The printer I want to install isn't listed in Managed Software Center - what should I do?

A: Managed Software Center only has printers that are on the "new" printing system. You may need to refer to the printer fleet list and install it using its hostname or IP address.

Q: After syncing the users password the user still cannot login with their �鶹��Ƶ username and password. The temporary domain password still works. What should I do?

A: This Mac isn't bound to Active Directory, the software that lets users log in with their �鶹��Ƶ account. Connect to Macsoft, open the Tools folder, and run the ADFix.app tool. Reboot the Mac and try logging in again.