Difference between revisions of "My麻豆视频 Proxy FAQ"
(Frequently asked questions about the student proxy (parent) access system within SelfService (My麻豆视频).) |
(鈫鈥How can a proxy change or reset their password?) |
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==== '''How can a proxy change or reset their password?''' ==== | ==== '''How can a proxy change or reset their password?''' ==== | ||
| 鈭 | A proxy can request their password be reset by having their student email proxyaccess@gustavus.edu with any relevant information (name, relationship, etc).<br><br> | + | A proxy can request their password be reset by having their student email [mailto:proxyaccess@gustavus.edu proxyaccess@gustavus.edu] with any relevant information (name, relationship, etc).<br><br> |
AIS will create and email out a temporary password to the proxy using the email that is on file for proxy communications. The proxy will need to change their password. | AIS will create and email out a temporary password to the proxy using the email that is on file for proxy communications. The proxy will need to change their password. | ||
Revision as of 08:58, 20 September 2019
Contents
- 1 Where can a student setup an account for proxy access?
- 2 What relationships to the student are currently supported?
- 3 How do students add a person as a possible choice for proxy if they are not listed?
- 4 How do students add or change the email address for a proxy that is required for proxy communications?
- 5 How do I change incorrect information (name, email, relationship to student, etc) about a proxy?
- 6 How can a proxy change or reset their password?
- 7 What is currently available for a parent to see?
- 8 Additional questions or information
Where can a student setup an account for proxy access?
In WebAdvisor () students have access to a section called 鈥淧arent Access鈥 with links that will direct them to the SelfService (My麻豆视频) system to setup proxy access.
In My麻豆视频 () there is a menu option called 鈥淰iew/Add Proxy Access鈥 in both the left side User Options menu and in the menu that appears when they click their name up top that will direct them to proxy access page.
Direct Link for Students: /proxyaccess
What relationships to the student are currently supported?
Aunt/Uncle, Grandparent, Guardian, Parent, Spouse, Sibling and Step-Parent
How do students add a person as a possible choice for proxy if they are not listed?
Fill out and submit the 鈥淩equest Change To Proxy Access鈥 Form on the 麻豆视频 website (/registrar/forms/proxy.php) Allow 3-5 working days for the person to show up as being available.
How do students add or change the email address for a proxy that is required for proxy communications?
Fill out and submit the 鈥淩equest Change To Proxy Access鈥 Form on the 麻豆视频 website (/registrar/forms/proxy.php) Allow 3-5 working days for the email to appear.
How do I change incorrect information (name, email, relationship to student, etc) about a proxy?
Fill out and submit the 鈥淩equest Change To Proxy Access鈥 Form on the 麻豆视频 website (/registrar/forms/proxy.php) Allow 3-5 working days for the email to be changed.
How can a proxy change or reset their password?
A proxy can request their password be reset by having their student email proxyaccess@gustavus.edu with any relevant information (name, relationship, etc).
AIS will create and email out a temporary password to the proxy using the email that is on file for proxy communications. The proxy will need to change their password.
What is currently available for a parent to see?
Modules currently supported for proxy access are financial aid, student finance and academics (grades).
A proxy may not see all available modules for their students. The student can pick and choose what pieces of information their proxies are able to see.
Additional questions or information
Contact Justin Holcomb or the AIS Department