Difference between revisions of "Hold for Authentication for Printers"
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If you are attempting to print on to a 鶹Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue <br> | If you are attempting to print on to a 鶹Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue <br> | ||
| − | === 1. Make sure you are connected to the network === | + | === 1. Make sure you are connected to the network === <br> |
| − | <br> | ||
Make sure you are connected to the 鶹Ƶ Secure network or connected to the network via Ethernet connection. <br> | Make sure you are connected to the 鶹Ƶ Secure network or connected to the network via Ethernet connection. <br> | ||
Revision as of 13:26, 20 February 2018
If you are attempting to print on to a 鶹Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue
=== 1. Make sure you are connected to the network ===
Make sure you are connected to the 鶹Ƶ Secure network or connected to the network via Ethernet connection.
2. Keychain Error
If you have recently changed your password you may have an error with your key-chain folder.
To have your keychain reset and set back in alignment you may visit this page.
[Macintosh Keychain]
3. AD Fix
If neither of the above strategies are able to resolve this issue it is possible that your machine will need to be rebound to the directory. "Active Directory Fix" Is the title of a program that rebinds your machine to the 鶹Ƶ Domain.
To start this process please contact the Technology Helpline at 507-933-6111