Difference between revisions of "WebMail Login Help"

(GusMail Users)
(GusMail Users)
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If you have migrated to GusMail powered by Google, you can no longer use the WebMail interface.  You must check your email at [http://gustavus.edu/gusmail gustavus.edu/gusmail].
 
If you have migrated to GusMail powered by Google, you can no longer use the WebMail interface.  You must check your email at [http://gustavus.edu/gusmail gustavus.edu/gusmail].
  
For information about GusMail migration, please see visit:
+
For information about GusMail migration, please see visit:[[Migrating_to_GusMail_(Powered_by_Google)]].
  
 
==New and Incoming Students==
 
==New and Incoming Students==
 
{{Tech help}}
 
{{Tech help}}

Revision as of 14:58, 17 April 2015

Webmail refers to a web-based e-mail client.

鶹Ƶ provides a webmail client for anybody with a 鶹Ƶ e-mail account. It is a great way to check e-mail because of its speed, ease-of-use, and worldwide availability. It is located at .

Username

The WebMail system uses your 鶹Ƶ User Account username. When logging into WebMail you don't need to use the @gustavus.edu or @gac.edu part of your username.

If you don't know your username, please contact the Technology Helpline at 507-933-6111, stop by the Technology Services department in Olin Hall or complete our .

Password

The WebMail system uses your 鶹Ƶ User Account password.

If you have forgotten your 鶹Ƶ password:

  • stop by the Technology Helpline, with proof of identity and have your password reset.
  • Use the self reset tool. If you have an alternate email on file, you can have a password reset request sent to that address.
    • To set or check your alternate email information, please visit the 鶹Ƶ User Settings (GUS) page, and click on the Contact information link under Profile.
    • If you have an alternate email address set, you can click on the Reset password link under Password. This will send a reset password request to your alternate account. By following the directions you receive you will be able to reset your 鶹Ƶ User Account password.

You can change your 鶹Ƶ User Account password by visiting the 鶹Ƶ User Settings (GUS) page, and clicking Change password under the Password section on the left.

Keyboard or Hardware Issues

Occasionally issues with input devices cause problems logging into WebMail. Verify each of the following:

  • Caps Lock not turned on
  • All keys used in your password are working
  • Verify capitols and numbers in your password

GusMail Users

If you have migrated to GusMail powered by Google, you can no longer use the WebMail interface. You must check your email at .

For information about GusMail migration, please see visit:Migrating_to_GusMail_(Powered_by_Google).

New and Incoming Students