Difference between revisions of "WebMail Login Help"
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'''Webmail''' refers to a [[World Wide Web|web]]-based [[e-mail client]]. | '''Webmail''' refers to a [[World Wide Web|web]]-based [[e-mail client]]. | ||
| β | ΒιΆΉΚΣΖ΅ provides a webmail client for anybody with a ΒιΆΉΚΣΖ΅ e-mail account. It is a great way to check e-mail because of its speed, ease-of-use, and worldwide availability. It is located at [https:// | + | ΒιΆΉΚΣΖ΅ provides a webmail client for anybody with a ΒιΆΉΚΣΖ΅ e-mail account. It is a great way to check e-mail because of its speed, ease-of-use, and worldwide availability. It is located at [https://gusmail.gac.edu https://gusmail.gac.edu]. |
| β | ==Username | + | ==Username== |
| β | The WebMail system uses your ΒιΆΉΚΣΖ΅ User Account username. When logging into WebMail you don't need to use the @gustavus.edu or @gac.edu part of your username. | + | The WebMail system uses your ΒιΆΉΚΣΖ΅ User Account username. When logging into WebMail you don't need to use the @gustavus.edu or @gac.edu part of your username. |
| β | == | + | If you don't know your username, please contact the [[Technology Helpline]] at 507-933-6111, stop by the [[GTS|Technology Services]] department in [[Olin Hall]] or complete our [http://gustavus.edu/gts/contact/ contact form]. |
| β | + | ||
| + | ==Password== | ||
| + | GusMail uses your ΒιΆΉΚΣΖ΅ User Account password. | ||
If you have '''forgotten''' your ΒιΆΉΚΣΖ΅ password: | If you have '''forgotten''' your ΒιΆΉΚΣΖ΅ password: | ||
| β | * | + | *Stop by the [[Technology Helpline]], with proof of identity and have your password reset. |
*Use the self reset tool. If you have an alternate email on file, you can have a password reset request sent to that address. | *Use the self reset tool. If you have an alternate email on file, you can have a password reset request sent to that address. | ||
**To set or check your alternate email information, please visit the [/account/?pr=applications ΒιΆΉΚΣΖ΅ User Settings (GUS)] page, and click on the '''Contact information''' link under Profile. | **To set or check your alternate email information, please visit the [/account/?pr=applications ΒιΆΉΚΣΖ΅ User Settings (GUS)] page, and click on the '''Contact information''' link under Profile. | ||
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You can '''change''' your ΒιΆΉΚΣΖ΅ User Account password by visiting the [/account/?pr=applications ΒιΆΉΚΣΖ΅ User Settings (GUS)] page, and clicking '''Change password''' under the Password section on the left. | You can '''change''' your ΒιΆΉΚΣΖ΅ User Account password by visiting the [/account/?pr=applications ΒιΆΉΚΣΖ΅ User Settings (GUS)] page, and clicking '''Change password''' under the Password section on the left. | ||
| + | |||
==Keyboard or Hardware Issues== | ==Keyboard or Hardware Issues== | ||
| + | Occasionally issues with input devices cause problems logging into WebMail. Verify each of the following: | ||
| + | *Caps Lock not turned on | ||
| + | *All keys used in your password are working | ||
| + | *Verify capitals and numbers in your password | ||
| β | |||
==New and Incoming Students== | ==New and Incoming Students== | ||
| + | New and Incoming students must activate their email accounts, before checking Financial Aid, logging in, and checking their email for the first time. | ||
| + | |||
| + | Activation is a multi-step process - | ||
| + | |||
| + | *Visit the activate site - | ||
| + | **[http://www.gustavus.edu/welcom http://www.gustavus.edu/welcome] | ||
| + | *Follow the prompts | ||
| + | |||
{{Tech help}} | {{Tech help}} | ||
| + | |||
| + | [[Category:E-mail clients]] | ||
Latest revision as of 14:31, 20 May 2020
Webmail refers to a web-based e-mail client.
ΒιΆΉΚΣΖ΅ provides a webmail client for anybody with a ΒιΆΉΚΣΖ΅ e-mail account. It is a great way to check e-mail because of its speed, ease-of-use, and worldwide availability. It is located at .
Username
The WebMail system uses your ΒιΆΉΚΣΖ΅ User Account username. When logging into WebMail you don't need to use the @gustavus.edu or @gac.edu part of your username.
If you don't know your username, please contact the Technology Helpline at 507-933-6111, stop by the Technology Services department in Olin Hall or complete our .
Password
GusMail uses your ΒιΆΉΚΣΖ΅ User Account password.
If you have forgotten your ΒιΆΉΚΣΖ΅ password:
- Stop by the Technology Helpline, with proof of identity and have your password reset.
- Use the self reset tool. If you have an alternate email on file, you can have a password reset request sent to that address.
- To set or check your alternate email information, please visit the ΒιΆΉΚΣΖ΅ User Settings (GUS) page, and click on the Contact information link under Profile.
- If you have an alternate email address set, you can click on the Reset password link under Password. This will send a reset password request to your alternate account. By following the directions you receive you will be able to reset your ΒιΆΉΚΣΖ΅ User Account password.
You can change your ΒιΆΉΚΣΖ΅ User Account password by visiting the ΒιΆΉΚΣΖ΅ User Settings (GUS) page, and clicking Change password under the Password section on the left.
Keyboard or Hardware Issues
Occasionally issues with input devices cause problems logging into WebMail. Verify each of the following:
- Caps Lock not turned on
- All keys used in your password are working
- Verify capitals and numbers in your password
New and Incoming Students
New and Incoming students must activate their email accounts, before checking Financial Aid, logging in, and checking their email for the first time.
Activation is a multi-step process -
- Visit the activate site -
- Follow the prompts