Difference between revisions of "GusMail"

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[[Image:Gusmail-logo.png|150px|right]]
 
[[Image:Gusmail-logo.png|150px|right]]
  
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GusMail is the 鶹Ƶ branded G Suite for Education email interface (GMail). GusMail has replaced the legacy Webmail system. If you have not migrated to GusMail, please visit the following page to start your migration.
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GusMail is the 鶹Ƶ branded G Suite for Education email interface (GMail). GusMail has replaced the legacy 鶹Ƶ email system.
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/gts/Migrating_to_GusMail_(Powered_by_Google)
 
  
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==Why should I migrate to GusMail?==
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==GusMail Training==
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GusMail has replaced the legacy 鶹Ƶ email system.  It offers several benefits over the former email system.  Listed below are just a few of them.
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Now that you have migrated to GusMail, you will want to learn how to use the new mail interface. We offer face-to-face classes or online options:
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*'''Advanced anti-phishing and malware capabilities'''
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*[/gts/instructionalservices/techtraining.php Face-to-Face Classes ]
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**Protect against encrypted attachments from untrusted senders
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*[https://learnit.hoonuit.com/1008039/learnit?cn=gustavus Online Hoonuit Course ]
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**Protect against attachments with scripts from untrusted senders
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*[[Google Mail]]
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**Identify links behind shortened URLs
 
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**Scan linked images
 
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**Show warning prompt for any click on links to untrusted domains
 
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**Protect against domain spoofing based on similar domain names
 
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**Protect against spoofing of employee names
 
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**Protect against inbound emails spoofing your domain
 
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*No more email quotas (unlimited email storage space)
 
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*Easy integration with GSuite: 鶹Ƶ Google Calendar, Drive, Docs, Sheets etc.
 
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*Uninterrupted access to your 鶹Ƶ email after graduation (viewing old mail, checking new mail, and sending new mail)
 
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*Quick and accurate email search
 
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*Powerful email management with GusMail filters
 
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*Supports [/gts/Duo_Two_Factor_Authentication Duo Two-factor authentication]
 
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*Snooze emails until later
 
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*Send cancellation period of up to 30 seconds
 
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*Encrypt emails using [https://support.google.com/mail/answer/7023606 S/MIME]
 
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==How do I migrate to GusMail?==
 
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Learn more about how to migrate to GusMail by visiting the following link.
 
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[[Migrating_to_GusMail_(Powered_by_Google)]]
 
  
 
==GusMail FAQ==
 
==GusMail FAQ==
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For help with Google Mail, as GusMail is a version of Google Mail, please see the 鶹Ƶ pages on [[Google_Mail]]
 
For help with Google Mail, as GusMail is a version of Google Mail, please see the 鶹Ƶ pages on [[Google_Mail]]
 
or
 
or
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[http://support.google.com Google's Help Page]
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[http://support.google.com Google's Help Page]. Additionally, there is a series of modules dedicated to GMail training at [/hoonuit Hoonuit]
  
 
===Can I access my GusMail through a 3rd party mail client like Thunderbird, Apple Mail, Windows Phone app, Mail app, or Outlook?===
 
===Can I access my GusMail through a 3rd party mail client like Thunderbird, Apple Mail, Windows Phone app, Mail app, or Outlook?===
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We do not support using a 3rd party mail clients with GusMail.  The GusMail interface offers several advantages such as its flexibility, fast searching, unified interface on any computer, integration with the Google application suite, and powerful filtering options.  We recommend using the web interface ([http://gusmail.gustavus.edu gusmail.gustavus.edu]) or the Gmail app.
+
No.  We do not support using a 3rd party mail clients with GusMail.  The GusMail interface offers several advantages such as its flexibility, fast searching, spam filtering, unified interface on any computer, integration with the Google application suite, and powerful filtering options.  We recommend using the web interface ([http://gusmail.gustavus.edu gusmail.gustavus.edu]) or the Gmail app.
  
 
===Configuring Mobile Devices for GusMail===
 
===Configuring Mobile Devices for GusMail===
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[https://gustavus.edu/gts/Migrating_to_GusMail_(Powered_by_Google)#Clients_and_Devices Instructions are available] on the Technology Services website.
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Mobile devices must configure GusMail through the Gmail app. Install the Gmail app from your device's mobile app store and add your 鶹Ƶ account through the Gmail app.  GusMail can not be configured through a mobile device's native Email settings or through a 3rd party application such as Outlook or Thunderbird.
 +
 
 
===Will I be able to keep my GusMail account after my employment at 鶹Ƶ?===
 
===Will I be able to keep my GusMail account after my employment at 鶹Ƶ?===
 
Typically email access ends after employment ends.
 
Typically email access ends after employment ends.
  
 
===Will I be able to keep my 鶹Ƶ email after graduation?===
 
===Will I be able to keep my 鶹Ƶ email after graduation?===
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Yes. If you are a GusMail user, nothing will change. You will continue you to use the same e-mail interface as an alumnus.
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You will be able to use your 鶹Ƶ email for at least three months following graduation. We encourage you to plan ahead for your transition to a personal account. You can learn more at [[Technology after 鶹Ƶ]].
  
 
===Will I be able to search 鶹Ƶ contacts when composing a new message?===
 
===Will I be able to search 鶹Ƶ contacts when composing a new message?===
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===Can I run a mail merge using the GusMail web interface?===
 
===Can I run a mail merge using the GusMail web interface?===
  
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By default this option is not available in the web interface.  [/gts/Mozilla_Thunderbird Mozilla Thunderbird] can be used with GusMail for a mail merge.
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By default this option is not available in the web interface.  Mail Chimp can be used with GusMail for a mail merge.
  
 
----
 
----
  
 
==GusMail Migration FAQ==
 
==GusMail Migration FAQ==
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===Will my 鶹Ƶ e-mail address change?===
 
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No, your e-mail address will remain the same.
 
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===How do I move my e-mail to GusMail hosted by Google?===
 
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We have a [/account/?pr=email&pr2=gusMailMigration migration webpage] that users can visit to start the process.
 
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===If I have my 鶹Ƶ e-mail forwarded to a personal account, will this break my current forwarding?===
 
===If I have my 鶹Ƶ e-mail forwarded to a personal account, will this break my current forwarding?===
  
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Yes, you will need to set up the forwarding again. Please see our [[Google Mail]] page on forwarding your 鶹Ƶ mail (GusMail) to another account. Any messages you did have in your 鶹Ƶ account will transfer to GusMail. If you set up forwarding right away, new messages sent to your 鶹Ƶ account will transfer to your forwarded account.
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Yes, forwarding is not possible for employee GusMail accounts.
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===What will happen to my folders when I migrate to GusMail?===
 
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The folders will be migrated to GusMail as they exist in webmail.
 
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Reserved labels(folders) are prefixed with an underscore to ensure proper nesting in the Gmail web interface. For example, a folder named "Inbox/Receipts" is migrated as "_Inbox/Receipts."  If you have sub folders of a reserved folder(label) such your Inbox, we recommend moving those folders outside of the Inbox to the root folder.
 
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===Will I need to reconfigure my phone/tablet after migration?===
 
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Yes.  [/gts/Migrating_to_GusMail_(Powered_by_Google)#Clients_and_Devices Instructions are available] on the Technology Services website.
 
  
 
===Will I be able to search 鶹Ƶ contacts when composing a new message?===
 
===Will I be able to search 鶹Ƶ contacts when composing a new message?===
  
 
Yes. When composing a new message, start typing the name of the user you would like to send an email. It will autocomplete the 鶹Ƶ faculty, staff, or student. You will need to [/gts/Google_Contacts import your contacts] to include other email addresses you had in the 鶹Ƶ Webmail. You can find your 鶹Ƶ contacts file in your GusMail inbox after migrating to GusMail.
 
Yes. When composing a new message, start typing the name of the user you would like to send an email. It will autocomplete the 鶹Ƶ faculty, staff, or student. You will need to [/gts/Google_Contacts import your contacts] to include other email addresses you had in the 鶹Ƶ Webmail. You can find your 鶹Ƶ contacts file in your GusMail inbox after migrating to GusMail.
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===How long until faculty/employees are moved to GusMail?===
 
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GusMail has been available to all employees and required for new employees as of January 2017.  All remaining legacy 鶹Ƶ email users will be migrated to GusMail by January 23rd, 2019.  To ensure the migration occurs at a convenient time, please migrate before this date.
 
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===If I am both an employee and a student of 鶹Ƶ, will my e-mail be migrated?===
 
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Yes, you can request to have your mail migrated to GusMail.
 
  
 
===Does Google read my e-mail?===
 
===Does Google read my e-mail?===
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GusMail has a significantly different user interface than our current Horde Webmail.  Desktop mail clients will not function. All IMAP clients such as Outlook, Thunderbird and Apple Mail are not supported on GusMail.  We recommend using the web interface exclusively.  On mobile devices, we recommend the Gmail App.
 
GusMail has a significantly different user interface than our current Horde Webmail.  Desktop mail clients will not function. All IMAP clients such as Outlook, Thunderbird and Apple Mail are not supported on GusMail.  We recommend using the web interface exclusively.  On mobile devices, we recommend the Gmail App.
  
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GusMail supports sending a maximum message size of 25MB, but files of up to 5TB can be connected via Google Drive. Our current system has a limit of 50MB. GusMail will provide unlimited e-mail storage space, eliminating the current 500MB limit.
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GusMail supports sending a maximum message size of 25MB, but files of up to 5TB can be connected via Google Drive. Our current system has a limit of 50MB.
  
 
===Will I be able to keep my 鶹Ƶ email after graduation?===
 
===Will I be able to keep my 鶹Ƶ email after graduation?===
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Yes. If you are a GusMail user, nothing will change.
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You will be able to use your 鶹Ƶ email for at least three months following graduation. We encourage you to plan ahead for your transition to a personal account. You can learn more at [[Technology after 鶹Ƶ]].
  
 
===Will my Webmail contacts transfer?===
 
===Will my Webmail contacts transfer?===
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===Where are my deleted messages/trash folder after migration?===
 
===Where are my deleted messages/trash folder after migration?===
 
Due to GusMail's trash mailbox behavior and not accepting emails (during the Migration process) in your Trash folder over 30 days old, we have combined your Deleted Messages, Trash, and Deleted Items folders into one folder named '''鶹ƵTrash''' in the GusMail interface. If you would like your mail to migrate as quickly as possible, please empty any trash or spam folders.
 
Due to GusMail's trash mailbox behavior and not accepting emails (during the Migration process) in your Trash folder over 30 days old, we have combined your Deleted Messages, Trash, and Deleted Items folders into one folder named '''鶹ƵTrash''' in the GusMail interface. If you would like your mail to migrate as quickly as possible, please empty any trash or spam folders.
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===Before starting the migration, should I purge messages that have been marked for deletion?===
 
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If messages marked for deletion are not purged before migration is started, they will be migrated and show up as read messages.
 
  
 
===When I send an email to an alias list that I am a part of, I did not receive the email in my inbox. Does that mean the email did not send?===
 
===When I send an email to an alias list that I am a part of, I did not receive the email in my inbox. Does that mean the email did not send?===
 
No, the email sent but with the new GusMail system you no longer will receive the email you sent to an alias in your inbox but it will be shown in your sent mail. If you would like to receive the email in your inbox you can click on BBC or CC in the top right hand corner and put in your email.
 
No, the email sent but with the new GusMail system you no longer will receive the email you sent to an alias in your inbox but it will be shown in your sent mail. If you would like to receive the email in your inbox you can click on BBC or CC in the top right hand corner and put in your email.
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===If I migrate to GusMail, can I still log in on the 鶹Ƶ student page?===
 
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Yes, our system will recognize if you are a GusMail user and direct you to the right mail system.
 
  
 
===Is GusMail available offline===
 
===Is GusMail available offline===
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===Can I run a mail merge using the GusMail web interface?===
 
===Can I run a mail merge using the GusMail web interface?===
  
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By default this option is not available in the web interface.  [/gts/Mozilla_Thunderbird Mozilla Thunderbird] can be used with GusMail for a mail merge.
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By default this option is not available in the web interface.  Mail Chimp can be used with GusMail for a mail merge.
  
 
===Is DUO two-factor authentication required for GusMail users===
 
===Is DUO two-factor authentication required for GusMail users===
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#In the search box enter '''mailto'''
 
#In the search box enter '''mailto'''
 
#Change the '''Action''' to '''Gmail'''
 
#Change the '''Action''' to '''Gmail'''
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==News==
 
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===November 12th, 2018===
 
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'''Statistics'''
 
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*5,738 users are on GusMail
 
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*15,470,318 messages have been migrated to GusMail
 
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All remaining legacy 鶹Ƶ email users will be migrated to GusMail by '''January 23rd, 2019'''.  To ensure the migration occurs at a convenient time, please migrate before this date.
 
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===April 25th, 2018===
 
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New interface and features available for GusMail users.
 
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*[https://coreservices.blog.gustavus.edu/2018/04/25/gusmail-with-advanced-anti-phishing-and-malware-capabilities/ GusMail advanced anti-phishing and malware capabilities]
 
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*[https://coreservices.blog.gustavus.edu/2018/04/26/try-out-the-new-gusmail-interface-and-features/ Try out the new GusMail interface and features]
 
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===November 17th, 2017===
 
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96% of 鶹Ƶ students are using GusMail
 
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===May, 2017===
 
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GusMail migration is available to all employees.
 
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===January, 2017===
 
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鶹Ƶ Technology Services is pleased to announce that in an effort to further the College’s adoption of G Suite for Education, the default mail system for all new employees will be GusMail (G Suite for Education Email).
 
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===July, 2016===
 
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Over 3,000 current GusMail users.
 
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===October, 2015===
 
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Over 2,000 current GusMail users.
 
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===August, 2015===
 
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1,600 current GusMail users.
 
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===June, 2015===
 
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All First Year Students activating accounts will be GusMail users automatically.
 
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===May 28, 2015===
 
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We have found and resolved some technical issues with the process students have been using to move to GusMail.  Migrations that were started between May 26 and 28 were delayed.  All users who attempted to move to GusMail during this time are now in process.
 
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===May 15, 2015===
 
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572 GusMail users
 
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===May 5, 2015===
 
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406 GusMail users
 
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===April 30, 2015===
 
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357 GusMail users
 
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===April 15, 2015===
 
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All current students eligible to migrate to GusMail.
 
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===April 1, 2015===
 
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E-mail sent to students formally announcing GusMail.
 
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===March 20, 2015===
 
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For students who wish to opt-in early to the GusMail e-mail migration, please watch for additional announcements before the end of Spring semester.
 
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===March 16, 2015===
 
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GusMail announced to the 鶹Ƶ Student Senate by the Student Senate Technology Committee.
 
  
 
==Contact us==
 
==Contact us==
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If you have any questions or concerns regarding this or the migration process, please contact [mailto:gusmail@gustavus.edu gusmail@gustavus.edu]
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If you have any questions or concerns regarding this or the migration process, please contact [mailto:helpline@gustavus.edu helpline@gustavus.edu]
  
 
==See also==
 
==See also==
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[[Category:E-mail]]
 
[[Category:G Suite]]
 
[[Category:G Suite]]

Latest revision as of 13:28, 9 September 2022

Gusmail-logo.png

GusMail is the 鶹Ƶ branded G Suite for Education email interface (GMail). GusMail has replaced the legacy 鶹Ƶ email system.

Contents

GusMail Training

Now that you have migrated to GusMail, you will want to learn how to use the new mail interface. We offer face-to-face classes or online options:

GusMail FAQ

General Google Mail Help

For help with Google Mail, as GusMail is a version of Google Mail, please see the 鶹Ƶ pages on Google_Mail or . Additionally, there is a series of modules dedicated to GMail training at Hoonuit

Can I access my GusMail through a 3rd party mail client like Thunderbird, Apple Mail, Windows Phone app, Mail app, or Outlook?

No. We do not support using a 3rd party mail clients with GusMail. The GusMail interface offers several advantages such as its flexibility, fast searching, spam filtering, unified interface on any computer, integration with the Google application suite, and powerful filtering options. We recommend using the web interface () or the Gmail app.

Configuring Mobile Devices for GusMail

Mobile devices must configure GusMail through the Gmail app. Install the Gmail app from your device's mobile app store and add your 鶹Ƶ account through the Gmail app. GusMail can not be configured through a mobile device's native Email settings or through a 3rd party application such as Outlook or Thunderbird.

Will I be able to keep my GusMail account after my employment at 鶹Ƶ?

Typically email access ends after employment ends.

Will I be able to keep my 鶹Ƶ email after graduation?

You will be able to use your 鶹Ƶ email for at least three months following graduation. We encourage you to plan ahead for your transition to a personal account. You can learn more at Technology after 鶹Ƶ.

Will I be able to search 鶹Ƶ contacts when composing a new message?

Yes. When composing a new message, start typing the name of the user you would like to send an email. It will autocomplete the 鶹Ƶ faculty, staff, or student. You will need to import your contacts to include other email addresses you had in the 鶹Ƶ Webmail. You can find your 鶹Ƶ contacts file in your GusMail inbox after migrating to GusMail.

Does Google read my e-mail?

Google states “G Suite for Education services do not collect or use student data for advertising purposes or create ads profiles.”

G Suite for Education does comply with FERPA, and they clearly state that "G Suite for Education users own their data, not Google." G Suite and their supporting data centers are held to the highest auditing and certification standards available (). Google is also a signatory of the Student Privacy Pledge ().

Do I still have to change my password annually?

Yes, this change will not affect the current password change policy.

When I send an email to an alias list that I am a part of, I did not receive the email in my inbox. Does that mean the email did not send?

No, the email sent but with the new GusMail system you no longer will receive the email you sent to an alias in your inbox but it will be shown in your sent mail. If you would like to receive the email in your inbox you can click on BBC or CC in the top right hand corner and put in your email.

Can I run a mail merge using the GusMail web interface?

By default this option is not available in the web interface. Mail Chimp can be used with GusMail for a mail merge.

GusMail Migration FAQ

If I have my 鶹Ƶ e-mail forwarded to a personal account, will this break my current forwarding?

Yes, forwarding is not possible for employee GusMail accounts.

Will I be able to search 鶹Ƶ contacts when composing a new message?

Yes. When composing a new message, start typing the name of the user you would like to send an email. It will autocomplete the 鶹Ƶ faculty, staff, or student. You will need to import your contacts to include other email addresses you had in the 鶹Ƶ Webmail. You can find your 鶹Ƶ contacts file in your GusMail inbox after migrating to GusMail.

Does Google read my e-mail?

Google states “G Suite for Education services do not collect or use student data for advertising purposes or create ads profiles.”

G Suite for Education does comply with FERPA, and they clearly state that "G Suite for Education users own their data, not Google." Google Apps and their supporting data centers are held to the highest auditing and certification standards available (). Google is also a signatory of the Student Privacy Pledge ().

Do I still have to change my password annually?

Yes, this change will not affect the current password change policy.

What will be the most noticeable changes?

GusMail has a significantly different user interface than our current Horde Webmail. Desktop mail clients will not function. All IMAP clients such as Outlook, Thunderbird and Apple Mail are not supported on GusMail. We recommend using the web interface exclusively. On mobile devices, we recommend the Gmail App.

GusMail supports sending a maximum message size of 25MB, but files of up to 5TB can be connected via Google Drive. Our current system has a limit of 50MB.

Will I be able to keep my 鶹Ƶ email after graduation?

You will be able to use your 鶹Ƶ email for at least three months following graduation. We encourage you to plan ahead for your transition to a personal account. You can learn more at Technology after 鶹Ƶ.

Will my Webmail contacts transfer?

Your 鶹Ƶ Webmail contacts will be archived and will be available to you in your home directory to you as a CSV (comma separated values) file that is easily imported into your GusMail contacts. For more information on importing your contacts, please see Google Contacts.

How does Trash and SPAM function different on GusMail?

Mail is deleted permanently from the GusMail trash and SPAM folder after 30 days. We recommend archiving messages instead of deleting messages in GusMail. We recommend checking your Spam folder and double checking that GusMail isn't marking wanted messages as Spam.

Where are my deleted messages/trash folder after migration?

Due to GusMail's trash mailbox behavior and not accepting emails (during the Migration process) in your Trash folder over 30 days old, we have combined your Deleted Messages, Trash, and Deleted Items folders into one folder named 鶹ƵTrash in the GusMail interface. If you would like your mail to migrate as quickly as possible, please empty any trash or spam folders.

When I send an email to an alias list that I am a part of, I did not receive the email in my inbox. Does that mean the email did not send?

No, the email sent but with the new GusMail system you no longer will receive the email you sent to an alias in your inbox but it will be shown in your sent mail. If you would like to receive the email in your inbox you can click on BBC or CC in the top right hand corner and put in your email.

Is GusMail available offline

Yes. Please visit for more information.

Can I run a mail merge using the GusMail web interface?

By default this option is not available in the web interface. Mail Chimp can be used with GusMail for a mail merge.

Is DUO two-factor authentication required for GusMail users

Yes, DUO two-factor authentication is required for GusMail users. To learn more or enroll in DUO two-factor, please visit: Duo Two-factor authentication

How do I configure the default mailto client to use GusMail for email links found in my browser?

Chrome

  1. Login to
  2. Click on the icon in the upper right of the address bar Chromemailto.PNG
  3. Select Allow Chromemailto2.PNG

Firefox

  1. Open Firefox Preferences
  2. Open Applications
  3. In the search box enter mailto
  4. Change the Action to Gmail

Contact us

If you have any questions or concerns regarding this or the migration process, please contact helpline@gustavus.edu

See also

Retrieved from "/gts/w/index.php?title=GusMail&oldid=39275"