GusMail

GusMail is the �鶹��Ƶ branded G Suite for Education email interface (GMail). GusMail has replaced the legacy �鶹��Ƶ email system. /gts/Migrating_to_GusMail_(Powered_by_Google)

Why should I migrate to GusMail?

GusMail has replaced the legacy �鶹��Ƶ email system.

GusMail offers several benefits over the former email system. Listed below are just a few of them.

• Advanced anti-phishing and malware capabilities
  • Protect against encrypted attachments from untrusted senders
  • Protect against attachments with scripts from untrusted senders
  • Identify links behind shortened URLs
  • Scan linked images
  • Show warning prompt for any click on links to untrusted domains
  • Protect against domain spoofing based on similar domain names
  • Protect against spoofing of employee names
  • Protect against inbound emails spoofing your domain
• No more email quotas (unlimited email storage space)
• Easy integration with GSuite: �鶹��Ƶ Google Calendar, Drive, Docs, Sheets etc.
• Uninterrupted access to your �鶹��Ƶ email after graduation (viewing old mail, checking new mail, and sending new mail)
• Quick and accurate email search
• Powerful email management with GusMail filters
• Supports Duo Two-factor authentication
• Snooze emails until later
• Send cancellation period of up to 30 seconds
• Encrypt emails using

GusMail Training

Now that you have migrated to GusMail, you will want to learn how to use the new mail interface. We offer face-to-face classes or online options:

• Face-to-Face Classes
• Google Mail

How do I migrate to GusMail?

Learn more about how to migrate to GusMail by visiting the following link. Migrating_to_GusMail_(Powered_by_Google)

GusMail FAQ

General Google Mail Help

For help with Google Mail, as GusMail is a version of Google Mail, please see the �鶹��Ƶ pages on Google_Mail or . Additionally, there is a series of modules dedicated to GMail training at Hoonuit

Can I access my GusMail through a 3rd party mail client like Thunderbird, Apple Mail, Windows Phone app, Mail app, or Outlook?

No. We do not support using a 3rd party mail clients with GusMail. The GusMail interface offers several advantages such as its flexibility, fast searching, spam filtering, unified interface on any computer, integration with the Google application suite, and powerful filtering options. We recommend using the web interface () or the Gmail app.

Configuring Mobile Devices for GusMail

Instructions are available on the Technology Services website.

Will I be able to keep my GusMail account after my employment at �鶹��Ƶ?

Typically email access ends after employment ends.

Will I be able to keep my �鶹��Ƶ email after graduation?

Yes. If you are a GusMail user, nothing will change. You will continue you to use the same e-mail interface as an alumnus.

Will I be able to search �鶹��Ƶ contacts when composing a new message?

Yes. When composing a new message, start typing the name of the user you would like to send an email. It will autocomplete the �鶹��Ƶ faculty, staff, or student. You will need to import your contacts to include other email addresses you had in the �鶹��Ƶ Webmail. You can find your �鶹��Ƶ contacts file in your GusMail inbox after migrating to GusMail.

Does Google read my e-mail?

Google states “G Suite for Education services do not collect or use student data for advertising purposes or create ads profiles.”

G Suite for Education does comply with FERPA, and they clearly state that "G Suite for Education users own their data, not Google." G Suite and their supporting data centers are held to the highest auditing and certification standards available (). Google is also a signatory of the Student Privacy Pledge ().

Do I still have to change my password annually?

Yes, this change will not affect the current password change policy.

When I send an email to an alias list that I am a part of, I did not receive the email in my inbox. Does that mean the email did not send?

No, the email sent but with the new GusMail system you no longer will receive the email you sent to an alias in your inbox but it will be shown in your sent mail. If you would like to receive the email in your inbox you can click on BBC or CC in the top right hand corner and put in your email.

Can I run a mail merge using the GusMail web interface?

By default this option is not available in the web interface. Survey Monkey can be used with GusMail for a mail merge.

---

GusMail Migration FAQ

Will my �鶹��Ƶ e-mail address change?

No, your e-mail address will remain the same.

How do I move my e-mail to GusMail hosted by Google?

We have a migration webpage that users can visit to start the process.

If I have my �鶹��Ƶ e-mail forwarded to a personal account, will this break my current forwarding?

Yes, forwarding is not possible for employee GusMail accounts.

What will happen to my folders when I migrate to GusMail?

The folders will be migrated to GusMail as they exist in webmail.

Reserved labels(folders) are prefixed with an underscore to ensure proper nesting in the Gmail web interface. For example, a folder named "Inbox/Receipts" is migrated as "_Inbox/Receipts." If you have sub folders of a reserved folder(label) such your Inbox, we recommend moving those folders outside of the Inbox to the root folder.

Will I need to reconfigure my phone/tablet after migration?

Yes. Instructions are available on the Technology Services website.

Will I be able to search �鶹��Ƶ contacts when composing a new message?

Yes. When composing a new message, start typing the name of the user you would like to send an email. It will autocomplete the �鶹��Ƶ faculty, staff, or student. You will need to import your contacts to include other email addresses you had in the �鶹��Ƶ Webmail. You can find your �鶹��Ƶ contacts file in your GusMail inbox after migrating to GusMail.

How long until faculty/employees are moved to GusMail?

GusMail has been available to all employees and required for new employees as of 2017. GusMail has replaced the legacy �鶹��Ƶ email system. On January 23rd, 2019, any remaining legacy email users will have their new mail delivered to GusMail as the legacy email system is decommissioned. To ensure continued access to existing mail, please migrate to GusMail before this date.

If I am both an employee and a student of �鶹��Ƶ, will my e-mail be migrated?

Yes.

Does Google read my e-mail?

Google states “G Suite for Education services do not collect or use student data for advertising purposes or create ads profiles.”

G Suite for Education does comply with FERPA, and they clearly state that "G Suite for Education users own their data, not Google." Google Apps and their supporting data centers are held to the highest auditing and certification standards available (). Google is also a signatory of the Student Privacy Pledge ().

Do I still have to change my password annually?

Yes, this change will not affect the current password change policy.

What will be the most noticeable changes?

GusMail has a significantly different user interface than our current Horde Webmail. Desktop mail clients will not function. All IMAP clients such as Outlook, Thunderbird and Apple Mail are not supported on GusMail. We recommend using the web interface exclusively. On mobile devices, we recommend the Gmail App.

GusMail supports sending a maximum message size of 25MB, but files of up to 5TB can be connected via Google Drive. Our current system has a limit of 50MB. GusMail will provide unlimited e-mail storage space, eliminating the current 500MB limit.

Will I be able to keep my �鶹��Ƶ email after graduation?

Yes. If you are a GusMail user, nothing will change.

Will my Webmail contacts transfer?

Your �鶹��Ƶ Webmail contacts will be archived and will be available to you in your home directory to you as a CSV (comma separated values) file that is easily imported into your GusMail contacts. For more information on importing your contacts, please see Google Contacts.

How does Trash and SPAM function different on GusMail?

Mail is deleted permanently from the GusMail trash and SPAM folder after 30 days. We recommend archiving messages instead of deleting messages in GusMail. We recommend checking your Spam folder and double checking that GusMail isn't marking wanted messages as Spam.

Where are my deleted messages/trash folder after migration?

Due to GusMail's trash mailbox behavior and not accepting emails (during the Migration process) in your Trash folder over 30 days old, we have combined your Deleted Messages, Trash, and Deleted Items folders into one folder named �鶹��ƵTrash in the GusMail interface. If you would like your mail to migrate as quickly as possible, please empty any trash or spam folders.

Before starting the migration, should I purge messages that have been marked for deletion?

If messages marked for deletion are not purged before migration is started, they will be migrated and show up as read messages.

When I send an email to an alias list that I am a part of, I did not receive the email in my inbox. Does that mean the email did not send?

No, the email sent but with the new GusMail system you no longer will receive the email you sent to an alias in your inbox but it will be shown in your sent mail. If you would like to receive the email in your inbox you can click on BBC or CC in the top right hand corner and put in your email.

If I migrate to GusMail, can I still log in on the �鶹��Ƶ student page?

Yes, our system will recognize if you are a GusMail user and direct you to the right mail system.

Is GusMail available offline

Yes. Please visit for more information.

Can I run a mail merge using the GusMail web interface?

By default this option is not available in the web interface. Survey Monkey can be used with GusMail for a mail merge.

Is DUO two-factor authentication required for GusMail users

Yes, DUO two-factor authentication is required for GusMail users. To learn more or enroll in DUO two-factor, please visit: Duo Two-factor authentication

How do I configure the default mailto client to use GusMail for email links found in my browser?

Chrome

1. Login to
2. Click on the icon in the upper right of the address bar
3. Select Allow

Firefox

1. Open Firefox Preferences
2. Open Applications
3. In the search box enter mailto
4. Change the Action to Gmail

Contact us

If you have any questions or concerns regarding this or the migration process, please contact gusmail@gustavus.edu

See also

• Google Mail
• Migrating_to_GusMail_(Powered_by_Google)