CrashPlan

Code42 CrashPlan (formally CrashPlan PROe) is a cloud based backup software that is available to all current active �鶹��Ƶ Employees. It can be used to backup up to 5 college owned devices per employee.

After encrypting the data using AES, Code42 CrashPlan backs up the data to the cloud anytime an internet connection is available.

Code42 CrashPlan benefits:

• Unlimited Cloud Backup storage
• Keep files as long as backup is selected
• Encryption keys are stored locally and not in the cloud
• End to end encryption
• Access backup files anywhere with web and mobile apps
• Continuous always on backup
• Media:CrashPlan_Overview_Benefits.pdf

Installation - Employee Workstation

The Code42 CrashPlan desktop client must be installed to start your backup. By default, your entire system drive will be backed up except for the Exclusions below and any files manually excluded by you.

Note: Code42 CrashPlan access is only available to current active employees.

Windows

1. Click the start menu/screen button and start typing �鶹��Ƶ Application Catalog. Open it by clicking on �鶹��Ƶ Application Catalog
   1. If the �鶹��Ƶ Application Catalog is not found, from the start menu/screen search Software Center and open it
   2. In Software Center, click "Find Additional applications from the Application Catalog"
2. Login with gustie\yourusername and password
3. Select Code42 CrashPlan and click Install
4. After the install completes, double click the Code42 CrashPlan icon in the notification bar by the clock
5. Login with your gustavus username and password to make sure the backup is running properly.

Apple OSX

1. Open up the Managed Software Center application. Use Spotlight and type in Managed Software Center or navigate to the Applications folder and launch Managed Software Center
2. While in Managed Software Center, find the CrashPlan icon, and click Install. This will install CrashPlan.
3. Find CrashPlan in your applications folder and open it.
4. Log in with your �鶹��Ƶ username and password.

Installation - Student Workstations and Other Machines

The Code42 CrashPlan desktop client must be installed to start your backup. By default, your entire system drive will be backed up except for the Exclusions below and any files manually excluded by you.

Note: Code42 CrashPlan access is only available to current active employees. Each employee may install and use CrashPlan on 5 machines.

CrashPlan must be installed from a web interface for non-employee workstations.

Web Interface

• Log in with employee user credentials at .
• Click Administration button.
• New users will see a Pop-up
  • If you see the Pop-up - select Code42-CrashPlan and then the OS you need.
  • If you don't see the Pop-up - Select Devices - Add New Device and then the OS you need. .
• Download and install the software.
• After the install completes, launch the application -
  • Windows - double click the Code42 CrashPlan icon in the notification bar by the clock
  • Macintosh - from the Applications folder.
• Login with your gustavus username and password to make sure the backup is running properly.

Restoring Files

From client

Mac OSX

1. Click on the C in the menu bar
2. Click on the gear button and click Open Code42 CrashPlan
3. Login with your �鶹��Ƶ credentials
4. Browse the folders
5. Check the box next to the files you want to download
6. Click Restore

Windows

1. On your notification bar next to the clock, double click the CrashPlan icon.
2. Enter your �鶹��Ƶ credentials
3. Click on devices on the left
4. Choose your computer
5. Click the Restore button on the right hand side (a circular arrow)
6. Choose file(s) and click restore

From a different computer

1. Log into
2. Enter your �鶹��Ƶ credentials
3. Dismiss the message about installing CrashPlan
4. Click on devices on the left
5. Choose your computer
6. Click the Restore button on the right hand side (a circular arrow)
7. Choose file(s) and click restore

Detailed Video Instructions

Data can be restored using the desktop client, mobile application and website. The following page from Code42 describes the process of restoring files.

Email Notification

CrashPlan will notify you by email about your back up. The frequency and timing of these messages can be adjusted.

• Launch the CrashPlan App
• Log in
• Select Settings, then General
• Click Configure in the Back up Status and Alerts Section
• Adjust your preferences
• Save changes

Control data usage for a metered internet connection

Crashplan will attempt to backup anytime it has an internet connection. There are times when this is not appropriate such as when the device is connected to a metered connection such as a wireless hotspot. Please follow the directions below to disable Crashplan on a metered connection.

• Launch the CrashPlan App
• Log in
• Select Tools->Options
• Select the Network tab
• Under Wireless network exclusions, select change
• Select your metered connection from the list. You must be near your metered connection for it to be available in the list. If your metered connection is not available, please type in the name of your wireless hotspot.

Windows metered connection

We also recommend enabling the Windows metered connection following the directions below. This will cause:

• Windows Update will only download priority updates
• Apps downloading from the Windows Store might be paused
• Start screen tiles might stop updating
• Offline files might not sync automatically

Windows 10

• From the Start Screen open Settings
• Select Network & Internet
• Select Wifi
• Select Advanced options
• Select Set as metered connection

Windows 8.1

• On the notification bar next to the clock, select the wireless network icon
• From the list that pops up, right click your wireless connection and select Set as metered connection

Directory and File Exclusions

By default, �鶹��Ƶ Technology Services Code42 CrashPlan service will backup the entire system drive (c: or /) to the Code42 CrashPlan cloud excluding certain file types and directories. These exclusions include but are not limited to virtual machine files, temp files, operating system files, log files, application folders and certain file types.

Global Exclusions

• .*/(?:42|\d{8,}).*/(?:cp|~).*
• (?i).*/CrashPlan.*/(?:cache|log|conf|manifest|upgrade)/.*
• .*\.part
• .*/iPhoto Library/iPod Photo Cache/.*
• .*\.cprestoretmp.*
• .*/Music/Subscription/.*
• (?i).*/Google/Chrome/.*cache.*
• (?i).*/Mozilla/Firefox/.*cache.*
• .*/Google/Chrome/Safe Browsing.*
• .*/Google/Chrome/User Data/Safe Browsing.*
• win:(?i).*\$RECYCLE\.BIN/.*
• win:.*/System Volume Information/.*
• win:.*/RECYCLER/.*
• win:.*/I386.*
• win:.*/pagefile.sys
• win:.*/MSOCache.*
• win:.*UsrClass\.dat\.LOG.*
• win:.*UsrClass\.dat
• win:.*/Temporary Internet Files/.*
• win:(?i).*/ntuser.dat.*
• win:.*/Local Settings/Temp.*
• win:.*/AppData/Local/Temp.*
• win:.*/AppData/Temp.*
• win:.*/Windows/Temp.*
• win:(?i).*/Microsoft.*/Windows/.*\.log
• win:.*/Microsoft.*/Windows/Cookies.*
• win:.*/Microsoft.*/RecoveryStore.*
• win:(?i).:/Config\.Msi.*
• win:(?i).*\.rbf
• win:.*/Windows/Installer.*
• win:.*/Application Data/Application Data.*
• win:(?i).*/Microsoft.*/Windows/.*\.edb
• win:.*\.tmp
• win:.*\.tmp/.*
• win:.*/swapfile.sys
• win:(?i).*\Q/_SMSTaskSequence\E($|/.*)
• mac:/dev/.*
• mac:.*\.Trash.*
• mac:/\.vol/.*
• mac:/mach.sym
• mac:/mach_kernel
• mac:.*\.hotfiles\.btree.*
• mac:.*/Trash/.*
• mac:.*/Network Trash Folder/.*
• mac:.*/VM Storage
• mac:.*\.fseventsd.*
• mac:.*/Library/Caches/.*
• mac:.*\.Spotlight-.*/.*
• mac:/Network/.*
• mac:/tmp/.*
• mac:/cores/.*
• mac:/afs/.*
• mac:/automount/.*
• mac:/private/Network/.*
• mac:/private/tmp/.*
• mac:/private/var/tmp/.*
• mac:/private/var/folders/.*
• mac:/private/var/run/.*
• mac:/private/var/spool/postfix/.*
• mac:/private/var/vm/.*
• mac:/Previous Systems.*
• mac:.*/lost\+found/.*
• mac:.*/Microsoft User Data/Entourage Temp/.*
• mac:.*/iP.* Software Updates/.*
• mac:.*/Library/Application Support/SyncServices/.*
• mac:.*/Library/Logs/.*
• mac:.*/Library/Mail/Envelope Index
• mac:.*/Library/Mail/AvailableFeeds/.*
• mac:.*/Library/Mirrors/.*
• mac:.*/Library/PubSub/Database/.*
• mac:.*/Library/PubSub/Downloads/.*
• mac:.*/Library/PubSub/Feeds/.*
• mac:.*/Library/Safari/Icons.db
• mac:.*/Library/Safari/WebpageIcons.db
• mac:.*/Library/Safari/HistoryIndex.sk
• mac:.*/Library/Calendars/Calendar Cache
• mac:.*/Code42/Code 42 Service.app/*
• mac:.*/Code42/SharePlan Helper.app/*
• mac:.*/Code42/SharePlanMenuItem.app/*
• mac:.*/iTunes/Album Artwork/Cache/.*
• mac:.*/iPhoto Library/iPod Photo Cache.*
• mac:(?i).*/backups.backupdb/.*
• mac:/Desktop DB
• mac:/Desktop DF
• mac:/Network/Servers.*
• mac:/Users/Shared/SC Info.*
• mac:/net/.*
• mac:/private/var/automount/.*
• mac:/private/var/db/dhcpclient/.*
• mac:/private/var/db/fseventsd/.*
• mac:/System/Library/Extensions/Caches/.*
• mac:.*Mobile.*Backups/.*
• mac:.*/Library/Saved Application State/.*
• linux:/sys/.*
• linux:/dev/.*
• linux:/proc/.*
• linux:/tmp/.*
• linux:.*/lost\+found/.*
• linux:/selinux/.*
• solaris:/sys/.*
• solaris:/dev/.*
• solaris:/proc/.*
• solaris:/tmp/.*
• solaris:.*/lost\+found/.*

Cloud Backup Exclusions

• .*\.bkf
• .*\.hdd
• .*\.hds
• .*\.nvram
• .*\.pvm
• .*\.pvs
• .*\.sparsebundle
• .*\.sparseimage
• .*\.tib
• .*\.vdi
• .*\.vfd
• .*\.vmc
• .*\.vmdk
• .*\.vmem
• .*\.vmsd
• .*\.vmsn
• .*\.vmss
• .*\.vmtm
• .*\.vmwarevm
• .*\.vmx
• .*\.vmxf
• .*\.vsv
• .*\.vud
• .*\.xva
• .*/(cookies|permissions).sqllite(-.{3})?
• (?i).*\.lock
• (?i).*\.lockfile
• (?i).*\.tmp
• (?i).*\.temp
• win:(?i).*/Google/Chrome/User Data/Default/Cookies(-journal)?
• win:(?i).*/Safari/Library/Caches/.*
• win:(?i).*/Users/.*/AppData/Temp/.*
• win:(?i).*/Users/.*/AppData/Local/Temp/.*
• win:(?i).*/WINDOWS/.*
• win:(?i).*\ntuser.dat
• win:(?i).*/WINDOWS DEFENDER/.*
• win:(?i).*\$RECYCLE\.BIN/.*
• win:(?i).*/System Volume Information/.*
• win:(?i).*/Temporary Internet Files/.*
• win:.*hiberfil.sys
• win:(?i).*/PERFLOGS/.*
• win:(?i).*/PROGRAM FILE.*/.*
• win:(?i).*\Q/@dmin\E($|/.*)
• win:(?i)/BOOT/.*
• win:(?i)/RECOVERY/.*
• mac:.*/Application Support/Google/Chrome/Default/Cookies(-journal)?
• mac:.*/Library/Cookies/(Cookies.binarycookies|com.apple.appstore.plist)
• linux:.*/.config/google-chrome/Default/Cookies(-journal)?
• solaris:.*/.config/google-chrome/Default/Cookies(-journal)?

Security

Code42 CrashPlan encrypts all data before leaving the device using AES. It is also encrypted while in transit and at rest in the cloud. All encryption keys are stored locally onsite and not in the cloud. For more information about the encryption used by Crashplan, please view the following PDF.

Media:OV091412_Code42_Trust_Security_Compliance.pdf

Data Retention Policy

The files that are retained in your backup follow certain intervals.

Default Retention Policy

• Every 15 minutes - a new version of the file is backed up when it is changed
• Every Week (excluding the current day) - a unique version is kept for every 15 minutes in the past
• Last 90 days (excluding the last week) - a unique file is kept for every day in the past
• Last year (excluding the last 90 days) - a unique version is kept for every week in the past
• Previous Years (excluding the last year) - a unique version is kept for every month

• Any files deleted from the source computer - These files are never removed.