Printing

This article describes the printing policies at �鶹��Ƶ, links for how to use the �鶹��Ƶ print accounting system and how to locate and install printers around campus.

Quick Links

Students

• Print Accounting System for Students
• Installing Printers for Students - Residence Hall Printer Installation
• Using the Student Print Accounting System for Students - Print Charges
• Using WebPrint

Faculty and Staff

• Print Accounting System for Faculty/Staff
• Installing Printers for Faculty and Staff - Academic/Administrative Department Printer Installation
• Using the Print Accounting System for Faculty and Staff
• Email to Print

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�鶹��Ƶ Print Accounting Policy

�鶹��Ƶ uses a print accounting system for tracking and charging for both student and staff locations, for printers and copiers. The system is supported through both the Technology Services and Mail and Printer Services Departments and Marco on campus. �鶹��Ƶ has been using a print accounting system since 2010.

Student Print Account Policy

A single side of a single page (8.5" x 11") costs $0.05 to print in black and white. Students have $30.00 per academic year added to their print account (part of comprehensive fee).

Duplex Discount

A duplex discount is given for printing on both sides of one sheet. The discount is 1 cent off the second side. A 2 page document printed on one piece of paper will be 9 cents (5 + 4 cents) instead of 10 cents.

Adding Money

Money can be added to student print accounts at any time. Funds are addedat the print.gac.edu web interface. For more information see Adding funds to your account.

Carry Over

Funds left on a student account at the end of an academic year, will be carried over to the following year. Maximum carryover is $10.00. Printing balances cannot be cashed out and will be lost when a student graduates. Carry over and new funds will be calculated in late August to allow printing throughout the summer for Seniors.

Printing Charges

The following summarizes charges for various printing sizes and types. All charges given are per side.

Paper size	Type of printing	Charge
8.5" x 11"	black and white	$0.05
8.5" x 11"	color	$0.20
11" x 17"	black and white	$0.10
11" x 17"	color	$0.40

Faculty, Staff, and Departments

Faculty and staff are encouraged to use their departmental printers. Non-departmental (Student) printers may be used, but costs will be charged against departmental accounts. Faculty and staff should not add funds to their account manually. Instead the department will receive a bill at the end of each month.

Adding printers

Please visit Adding a Faculty Department Printer for more information.

Student organizations, special groups, etc

In instances where a student organization, teacher's assistant or other special groups need to print on campus they can use a special purpose account instead of charging their own personal accounts. More information can be found at Special purpose account printing

Non-�鶹��Ƶ users / guests

Non-�鶹��Ƶ users may print on the public printers in the library. Individuals will need to register a username and password for their account and purchase a prepaid card from the library staff. More information can be found at Guest printing

Printing charges

The following summarizes charges for various printing sizes and types. All charges given are per side.

Paper size	Type of printing	Charge
8.5" x 11"	black and white	$0.05 (1 unit)
8.5" x 11"	color	$0.20 (4 units)
11" x 17"	black and white	$0.10 (2 units)
11" x 17"	color	$0.40 (8 units)

Print locations/adding a printer

Residence halls

�鶹��Ƶ Technology Services offers students the option of printing to the black and white printers in the residence hall's computer labs.

GTS fully supports the printers in these labs. If a printer is low on toner, paper, or having issues, simply call the Technology Helpline (507-933-6111) for assistance.

Users can print to the residence hall printers from the residence hall computers or they can install the printer on their own personal computer.

Use the following instructions to install a residence hall printer on your computer:

• Adding a residence-hall printer
• Send an email to print

Academic computer labs

�鶹��Ƶ Technology Services offers students the option of printing to the black and white and color printers in the computer labs of academic buildings and the library. For a list of these printers see the list of GTS supported printers in academic buildings

Color and large format printing are available at some cost. When printing in the academic labs, your print jobs will first reach a print release station that will track your print usage. Go to to release your print job. For more information on the releasing your print jobs see releasing your print jobs above.

GTS fully supports the printers in these labs. If a printer is low on toner, paper, or having issues, simply call the Technology Helpline (507-933-6111) for assistance.

Users can print to an academic lab printer from the computers in that lab or they can install the printer on their own computer.

Use the following instructions to install an academic lab printer on your computer:

• Adding an academic printer
• Send an email to print

Using the print accounting system

Releasing print jobs

After printing documents, you may notice that they are not coming out of the printer. This is because the print job needs to be released in order to print. See the directions below on releasing your print job.

1. Point your web browser (i.e. Firefox, Safari, etc) to
2. Enter your �鶹��Ƶ email username and password and click Login
3. On the toolbar on the top of the webpage click Jobs Pending Release
4. From the list of pending print jobs, locate the job(s) you would like released
5. Click print next to each job you would like to release. If you would like to cancel your job click the corresponding cancel button
6. Click Logout on the toolbar at the top of the webpage if you are finished printing documents

Note:If a print job is not released within 20 minutes of being added to the print queue, it will be automatically deleted from the print queue and no charging will occur.

Note: Please make sure you are being charged the correct amount before printing. You may have color turned on when you only need black and white.

Checking your balance

1. Point your web browser (i.e. Firefox, Safari, etc) to
2. Enter your �鶹��Ƶ email username and password and click Login
3. On the toolbar on the top of the webpage click on Summary
4. Your balance will be reflected under the Summary box under Balance

Adding funds to your account (students only)

1. Point your web browser (i.e. Firefox, Safari, etc) to
2. Enter your �鶹��Ƶ email username and password and click Login
3. On the toolbar on the top of the webpage click on Add Credit
4. Select the amount of money you would like to add to your account from the values provided. If you need more than the provided value, just add funds multiple times. This ensures you will not accidentally add to much
5. Click the Add Value button to complete the transaction
6. If successful you should see a confirmation on the top of your screen

Adding funds to your account (students, guests & special purpose accounts)

1. Purchase a $1 or $5 prepaid printing card from the library circulation desk or �鶹��Ƶ Technology Services
2. Point your web browser (i.e. Firefox, Safari, etc) to
3. Enter your guest username and password and click Login
4. Click Redeem Card in the toolbar on the top left
5. Enter the pin found on the prepaid printing card and click Redeem Card
6. By clicking the Summary tab on the toolbar at the top of the page you should see your new balance reflected
7. Once confirming the funds were added to your account, the card can be disposed of

Requesting a refund

1. Point your web browser (i.e. Firefox, Safari, etc) to
2. Enter your username and password and click Login
3. On the toolbar on the top of the webpage click on Transaction History
4. Locate the job you would like to request a refund for and click the Request refund link next to that specific print job
5. Fill out the reason why you feel you should have a refund and click Submit
6. A Technology Helpline staff member will contact you regarding your refund request

Printing accounting FAQ / Troubleshooting

If you are having problems or have questions, take a look at our frequently asked questions and troubleshooting information here.

See also

• Large format printing
• Environmentally friendly printing