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| | Phone: 507-933-7492 | | Phone: 507-933-7492 |
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| − | == iAmecs ==
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| − | === Registers storing offline ===
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| − | ==== Cause ====
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| − | IASSurePosServer.exe process on server Evelyn has failed, it sensed that the SQLServer was not there, right or wrong.
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| − | ==== Solution ====
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| − | A) Restart IASSurePosServer.exe on server or Reboot server.
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| − | B) Upload transactions from POS Terminals, upload POS terminal where cards are entered manually last.
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| − | If during upload, the IASSurePosServer.exe process fails again, there is a good chance that the database on the POS Terminals has invalid data in the ID Card number. To fix this, do the following: (During this do not allow anyone to use the POS Terminal)
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| − | A) Close out the SurePOS program on the POS Terminal
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| − | B) Copy the SurePOS.mdb file from C:\SurePOs directory to a computer with Microsoft Access.
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| − | C) Remove records with invalid data from database.
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| − | D) Copy SurePOS.mdb back on POS Terminal replacing original file.
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| − | E. Start SurePOs.exe and finish upload.
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| − |
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| − | === No Pictures or Names ===
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| | == Datatel == | | == Datatel == |
Revision as of 13:52, 3 May 2006
Manager of Computer Operations
Administrative Information Systems
103F Carlson Administrative Building
Email: dmaas@gustavus.edu
Phone: 507-933-7492
Datatel