Difference between revisions of "Support Suite"
(New page: * Support Suite is the program that the Technology Helpline uses to track and resolve technology-related problems on campus. * Helpline employees can login and access Support Suite b...) |
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* Support Suite is the program that the [[Technology Helpline]] uses to track and resolve technology-related problems on campus. | * Support Suite is the program that the [[Technology Helpline]] uses to track and resolve technology-related problems on campus. | ||
| − | * Helpline employees can login | + | * [[Technology Helpline]] and [[Media Services]] employees can login to Support Suite by going to https://support.gac.edu/support/staff. |
| + | * [[Media Services]] employees can view the [[Restricted:Media Services Support Suite usage]] page to learn how to use [[Support Suite]]. | ||
* Campus community members can use Support Suite to contact the [[Technology Helpline]] with problems by going to https://support.gac.edu/support and submitting a ticket. | * Campus community members can use Support Suite to contact the [[Technology Helpline]] with problems by going to https://support.gac.edu/support and submitting a ticket. | ||
Revision as of 23:27, 12 March 2009
- Support Suite is the program that the Technology Helpline uses to track and resolve technology-related problems on campus.
- Technology Helpline and Media Services employees can login to Support Suite by going to .
- Media Services employees can view the Restricted:Media Services Support Suite usage page to learn how to use Support Suite.
- Campus community members can use Support Suite to contact the Technology Helpline with problems by going to and submitting a ticket.