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==New Employee==
===Welcome!===
�鶹��Ƶ Technology Services (GTS) would like to welcome you to �鶹��Ƶ!  It is our hope that this web page will supply you with the information necessary to answer most of your technology-related questions.

===What is GTS?===
�鶹��Ƶ Technology Services (GTS) provides technology support through the Technology Helpline at 507-933-6111 or [mailto:helpline@gustavus.edu helpline@gustavus.edu].
GTS consists of [http://gustavus.edu/gts/instructionalservices Instructional Services], [[Telecommunications]], [[Administrative Information Systems]] (AIS), the [[Technology Helpline]] and [[User Services]], [[Core Services]], and [[Web Services]]. We are located in [[Olin Hall]]. The department is under the direction of Bruce Aarsvold.

===What is my �鶹��Ƶ username?===
�鶹��Ƶ uses a standard naming convention for all usernames. First initial and the first seven letters of your last name. If it duplicates an existing username, you will have numbers at the end.

===Checking my e-mail===
Every �鶹��Ƶ account has the ability to use the �鶹��Ƶ e-mail system. Your e-mail address is yourusername@gustavus.edu. You can check your e-mail [http://webmail.gac.edu on the web], your phone, your computer's email client, etc. For more information, please contact the [[Technology Helpline]].
====Phishing====
Describe phishing attempts....

====SPAM====
If you receive a lot of SPAM, please [/account/#url=/account/%3Fpr%3Demail%26pr2%3Dspam adjust your SPAM settings]

===Passwords===
====GTS will never ask you for your password!====
The following systems have independent passwords:
*E-mail/�鶹��Ƶ/Computer Login – This password will also be used for your Home Directory, Moodle, �鶹��Ƶ Google Calendar, �鶹��Ƶ Search and other resources.
*[[WebAdvisor]] - Your initial WebAdvisor password will be sent to you via email.
*Voicemail – Your voicemail password will only be used to retrieve voicemails. Questions concerning Telephones and Voicemail should be directed to [http://gustavus.edu/telecom/voicemail http://gustavus.edu/telecom/voicemail]

===Who do I call for help?===
GTS provides support to the members of the �鶹��Ƶ community through the Technology Helpline, located on the first floor of Olin Hall. The Technology Helpline is a group of student workers led by full-time User Services staff members, who are specially trained and dedicated to the serving the hardware, software, and networking needs of the campus community. If you have questions or concerns, please contact us at helpline@gustavus.edu, 507-933-6111, or browse the website and submit a problem ticket at http://gustavus.edu/GTS. For additional information about the Technology Helpline's supported services please see [http://gustavus.edu/gts/Technology_Helpline#Services http://gustavus.edu/gts/Technology_Helpline#Services].

===Datatel===
Explain that David Maas sets up account and provides you with appropriate permissions based on request from your supervisor.

===Webadvisor===


===New Computer===
For more information about your �鶹��Ƶ issued computer, please see: [/gts/Employee_New_Computer#New Computer]

==Frequently used websites==
*[http://gustavus.edu/gts Technology Services website] - Main GTS website
*[http://gustavus.edu/search �鶹��Ƶ Search] - Online Directory 
*[http://gustavus.edu/go/myaccount My Account] - Manage online settings
*[http://gustavus.edu/go/webadvisor Webadvisor] - Pay information, class rosters, etc.
*[http://moodle.gac.edu Moodle] - Content Management System
*[http://google.gac.edu Google Calendar] - Calendar Program
*[http://gustavus.edu/profiles/edit Edit your �鶹��Ƶ Profile]

==More Helpful Information==
===�鶹��Ƶ Daily Announcements===
�鶹��Ƶ sends out a nightly email to all �鶹��Ƶ members that are interested in receiving the daily calendar of campus events. This is an optional subscription. If you would like to subscribe to �鶹��Ƶ-l please visit [/news/gustavusl.php /news/gustavusl.php] to subscribe.

===GTS News, Information, and Tips===
You can follow us on Twitter - @gtshelpline or visit http://twitter.com/gtshelpline

===Home Directory===
Every user account includes a network storage space. This space is accessible anywhere on campus and is backed up nightly. Each employee is provided with 2GB of storage space. If you need additional space, please contact the Technology Helpline. For more information, please see [[Home_directory]].

===Virtual Lab===
�鶹��Ƶ users can access Windows lab software (e.g. ArcGIS, Adobe products) from any computer using the [[Virtual Lab]]. This also gives you access to your home directory and other network resources.

===Computer Training===
�鶹��Ƶ �鶹��Ƶ has training resources available to all �鶹��Ƶ Staff/Administrators/Faculty or Students.  Please visit the following website for more information: /gts/Lynda.

===Discounted Software===
Each employee who has a �鶹��Ƶ owned computer in their office, is eligible to install Microsoft Office on their personal computer at a deep discount. Please visit the following website for more information:  /gts/Hup