GusPrint is a method of printing that allows users to print to one queue, and release at any GusPrint-enabled MFP. GusPrint enables you to print many jobs, and then you have 24 hours to release all of your print jobs at one time. GusPrint was introduced in Fall 2021, and is currently limited to Konica-Minolta Multi-Function Printers

==How do I add the GusPrint printer?==
*The GusPrint and GusPrint-Color printers are automatically added to your computer. No printer installation needed.

==How do I print to the GusPrint-enabled MFP?==
#Print your document in Word, Chrome, etc, and then choose the GusPrint printer and click '''Print'''.
#Scan your ID card on the MFP in any GusPrint-enabled location, and click '''Print all''' or selectively choose your print job, and click '''Print'''.
#If you do not have your ID with you, you can release the print jobs from https://print.gac.edu

==Scan to Google Drive==
GusPrint-enabled MFPs give you the ability to scan documents and send these documents directly to your Google Drive folder.

To scan to Google Drive:
#Scan your �鶹��Ƶ ID on the MFP
#Click '''Scan'''
#Click '''Scan to Google Drive''' on the MFP's touchscreen
#Scan your documents
#'''first time only''' - Authorize the MFP to send documents to your Google Drive following the authorization process in your email. [[How do I authorize Scanning to GusPrint?]]
#Check your email (they may go to your Promotions tab, if applicable). There will be a link to your document(s). You could also navigate to Scans for Papercut MF in your �鶹��Ƶ Google Drive.
[[File:Papercutdrive5.PNG|thumb|center|400px]]

[[File:Papercutdrive6.PNG|thumb|center|400px]]

==Scan to Department==
#Scan your �鶹��Ƶ ID on the MFP
#Click '''Scan'''
#Click '''Scan to (department name)'''
#Click '''Start'''. Be sure to check '''additional pages''' if you are scanning more than one document.
#You will receive an email with notification that your scan was successful, with no location or links.
===Locate these documents===
====MacOS====
#In the Finder, choose Go -> '''Connect to Server'''.
#For the server path enter: '''smb://gustie.gac.edu/dept'''
#Navigate to your Department folder->\_TempScan. All employees of your department can access and read files in this folder.
#Move the scanned files to another location.
Note: '''All files in the the _TempScan folder are deleted nightly.'''

====Windows====
#Open '''This PC''' or '''Computer'''
#Open the '''Y:''' drive or type '''\\gustie.gac.edu\dept''' in the address bar to access your department share.
#Navigate to your Department folder->\_TempScan. All employees of your department can access and read files in this folder.
#Move the scanned files to another location.

'''Note: All files in the the _TempScan folder are deleted nightly.'''

==Scan to your email==
#Scan your �鶹��Ƶ ID on the MFP
#Click '''Scan'''
#Click '''Scan to My Email'''
#Click '''Start'''. Be sure to check '''additional pages''' if you are scanning more than 1 page. When done, click '''finish''' and then click '''start'''. If you are scanning multiple separate documents, be sure to check '''New document.'''

2020-09-02T13:36:14Z

Phanson: Phanson uploaded a new version of File:Iostrustwifi.png

�鶹��Ƶ Wireless Network

2020-09-02T13:34:29Z

Phanson:

�鶹��Ƶ uses Aruba Networks wireless controllers and access points. We typically see 2,500 active clients on the �鶹��Ƶ wireless network daily, but more than 10,000 unique devices will connect every month.

There are many challenges to managing such a large wireless network, interference from other devices is the most common cause of connection issues. Microwave ovens, Bluetooth devices, cordless phones, video cameras, game consoles, Roku, home routers, mobile hotspots, and more, can cause interference with the �鶹��Ƶ wireless network. For the best experience on campus, �鶹��Ƶ Technology Services recommends 5 GHz or “Dual Band” devices be used whenever possible.

==Network Registration==
All network devices on the campus network must be registered. This includes laptops, gaming devices, cellphones, Kindles, etc.

You will need your �鶹��Ƶ User Account (email) username and password to register any devices on the campus network. If you do not know this information, please contact the Technology Helpline at 507.933.6111 or [mailto:\helpline@gustavus.edu helpline@gustavus.edu]

To begin the registration process,
#If registering on the wireless network, join the �鶹��Ƶ wifi network.
#Open a web browser on your computer and visit https://register.gac.edu.
#Follow the prompts.

For more help or information please see: [[Computer_registration |Network Registration]]

If you are a guest on campus, you can register your device and have wireless access for 30 days.
To begin the registration process,
#Join the [[�鶹��ƵGuest]] wireless network.
#Open a web browser on your computer and visit https://register.gac.edu
#Follow the prompts.

For more help or information please see: [[Guest Network Access]]

==Wireless Networks, GHz and Mbps, Why Do I Care?==
2.4 GHz, 5 GHz AC, 802.11a, 802.11n, channels and Mbps what does it all mean?

Wireless signals come in two bands - 2.4 and 5 GHz. Wireless standards are named - 802.11A, B, G, N and AC. Different WiFi networks have different bands, standards and speeds.

The �鶹��Ƶ WiFi network has 2.4 GHz and 5 GHz (Dual) bands available, the 5 GHz will work better in more places, be faster and less likely to disconnect.

If you are looking to buy a new computer or network device, be sure to buy one with 5GHz AC or Dual Band wireless. All new Macintosh laptops are 5 GHz AC. If you are buying a Windows computer, be sure it has 5 GHz AC. You will have a better wireless experience at �鶹��Ƶ. Please see [[Tips for Purchasing a 5 Ghz Windows Laptop]].

==Wireless locations on campus==
Nearly all locations on campus are covered by the �鶹��Ƶ wireless network, with a few exceptions. You may experience limited connectivity or poor connectivity depending on your location within a building. There have been connectivity issues in the following locations:
*Schaefer Fine Arts/Art (some areas)
*Schaefer Fine Arts/Music (some areas)
*Physical Plant Offices

If you are experiencing problems with the wireless or wired network, we have developed a survey for diagnosing and reporting network problems. Please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey].

If you would like to request additional wireless routers be added to a building or location, please email [mailto:wireless@gustavus.edu wireless@gustavus.edu].

Most outdoor areas within the ring road are also covered by the �鶹��Ƶ wireless network.

==Wireless in the residence halls==
The �鶹��Ƶ wireless network is available in all the campus [[residence halls]]. The wired network is also available in every campus residence hall with at least one port per pillow.

The wired network offers an alternative to the wireless network. If you do not have an Ethernet cable, please stop by the Technology Helpline, they are available free of charge to Gusties living on campus.

If you are experiencing problems with the wireless or wired network, we have developed a survey for diagnosing and reporting network problems. Please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey].

==Recommended Streaming Devices at �鶹��Ƶ==
Due to the nature of the �鶹��Ƶ wireless network, not all streaming devices work as intended. Devices such as the Google [[Chromecast]] which rely on broadcast traffic, cause unsustainable interference on an enterprise wireless network. Please visit [[Streaming Device]] for more information regarding supported streaming devices.
==Wireless locations off campus==
Off campus, �鶹��Ƶ housing help - [/gts/Off_Campus_Wireless Off Campus Wireless].

==Connecting to the wireless network==
The use of the �鶹��Ƶ Wireless network requires a one time (per academic year), web based registration. Full access is granted to users with a �鶹��Ƶ User Account (email) username and password. Limited access is available for guests of the college.

�鶹��Ƶ offers both secure (encrypted) and insecure (unencrypted) wireless networks for legacy devices. We recommend connecting to the encrypted wireless network.

==�鶹��Ƶ Secure Networks==

{| class="fancy"
|-
! Zone || Password || Usage
|- class="odd"
| '''�鶹��ƵSecure'''|| gustavus username and password|| �鶹��Ƶ Community. Offers the best security
|}

===''�鶹��ƵSecure'' wireless network===

The �鶹��ƵSecure network uses 802.1X authentication and will only work on devices that support 802.1X authentication. Devices designed for home use such as Google Chromecasts, AppleTVs, smart tvs, and game consoles do not support this type of authentication and should connect to the ''�鶹��Ƶ'' legacy network.

*On your device, select the ''�鶹��ƵSecure'' wireless and connect.
*You will receive a prompt to enter your �鶹��Ƶ username and password. (Anytime you change your gustavus e-mail password, you will need to enter your new password to connect to the ''�鶹��ƵSecure'' network.)
*Depending on your device, you will next receive a prompt to accept the certificate. Please read below for additional information about your specific device.
*When this certificate expires and has to be renewed, you may need to trust it again on your device. Please check the thumbprint below to verify the certificate before trusting it.
'''It is very important to make sure the certificate matches the the thumbprint or server name or you could be connecting to a malicious rogue wireless server.'''

*�鶹��Ƶ server name
**'''rad.gustie.gac.edu'''
*Root CA
**'''GUSTAVUSROOTCA''' OR '''DigiCert High Assurance EV'''
*Certificate Thumbprint
**2014: '''‎04 3e 63 2c 09 b7 3e d5 0a 34 09 34 d5 98 7d b8 43 bc 8f 9a'''
**2017: '''‎07 96 7f 86 84 34 20 d9 24 4c 8f 12 26 14 b2 b3 39 59 7c da'''

====Windows====
#Connect to ''�鶹��ƵSecure''
#Enter your gustavus e-mail username (without @gustavus.edu) and your e-mail password.
#Click '''connect''' to accept the certificate for ''�鶹��ƵSecure''.
[[File:Win7rad.PNG]] [[File:Win8rad.jpg]] [[File:Win8_1rad.PNG]]

====Mac OSX====
#Connect to ''�鶹��ƵSecure''
#Enter your gustavus e-mail username (without @gustavus.edu) and your e-mail password.
[[File:osxwifilogin.png|250px|]]
<ol start="3">
<li>Click '''continue''' to accept the certificate for ''�鶹��ƵSecure''. The root CA can be ''GUSTAVUSROOTCA'' OR ''DigiCert High Assurance EV''.</li></ol> [[File:osxwificert.png|250px]]

====ChromeOS====
#Connect to '''�鶹��ƵSecure'''
#Under EAP Method, select PEAP
#Under Phase 2 Authentication, choose Automatic
#Under CA certificate, choose Default
#Enter your �鶹��Ƶ username and password
#Click Connect

[[File:Chromebooksecure.png|300px]]

====Android====
=====Stock Android=====
#From the Android home screen, tap Menu, then tap settings.
#Tap Wifi, turn wifi on
#Connect to ''�鶹��ƵSecure''
#Under '''EAP Method''', select ''PEAP''
#Under '''Phase 2 authentication''', select ''None''
#Under '''CA Certificate''', select ''use system certificates''
#Under '''Domain''', type gustie.gac.edu
#Enter your �鶹��Ƶ e-mail username (without @gustavus.edu) under '''Identity''' and your e-mail password in the '''Password''' field. 
=====Samsung Android=====
Some Android devices do not automatically display the options above. On these devices, please follow the steps below:
#Connect to ''�鶹��ƵSecure''
#In the menu that pops up
#Choose EAP method - PEAP
#Choose None for Phase 2 authentication.
#Under "CA Certificate", choose "Don't Validate".
#Under identity, enter your �鶹��Ƶ username.
#under password, enter your �鶹��Ƶ email password.
#Click Connect.

====iOS====
#From the Home Screen, tap Settings
#Tap Wi-Fi
#Connect to �鶹��ƵSecure
#Enter your gustavus e-mail username (without @gustavus.edu) and your e-mail password.
[[File:Iphonewifilogin.png]]
#Click '''accept''' or '''Trust''' to approve the certificate for ''�鶹��ƵSecure''. The root CA can be ''GUSTAVUSROOTCA'' OR ''DigiCert High Assurance EV'' [[File:iphonewificert.png]][[File:Iostrustwifi.png]]

==�鶹��Ƶ Insecure (unencrypted) Networks for legacy devices==

{| class="fancy"
|-
! Zone || Password || Usage
|- class="odd"
| �鶹��Ƶ || || �鶹��Ƶ Community (open network)
|- class="odd"
|}

To begin registration, launch a web browser ([[Firefox]], [[Internet Explorer]], Chrome or [[Safari]]) from a wireless zone with your wireless card enabled. Your web browser will redirect you to a series of registration pages. If your web browser does not redirect you and an error message appears, go to [https://greg.gac.edu greg.gac.edu], the �鶹��Ƶ Network Registration page. You must '''not''' be connected to [[�鶹��ƵGuest]] to register. Follow the prompts.

For more information about our registration process, please see [[Computer registration]] or [[Who is GReg and why do I need to know him%3F]]

==Editing saved wireless networks==
In order to connect to the new networks, �鶹��Ƶ and �鶹��ƵSecure, it may help to forget the old wireless networks in your preferences.

===Windows===
#Start Button
#Control Panel
#Network Sharing Center
#Manage Wireless Networks
#Highlight the networks GACsecure, GustieGuest, GACwireless, and GACmobile, and then click Remove

===Mac OSX===
#Open System Preferences
#Click on the Network menu
#Make sure Wifi is selected on the left
#Click Advanced (lower right hand corner)
#In the Preferred Network box, find and highlight GACwireless, GACmobile, GustieGuest, and GACsecure and click the (-) symbol to forget them.

===iOS===
#Settings menu from Home Screen
#Tap Wi-Fi
#Tap the blue "i" next to the network you would like to forget
#Tap '''Forget Network'''

==Problems with wireless==
In some locations on campus, the wireless network is slower and less reliable than the �鶹��Ƶ wired network. The wireless network is a shared resource, with all the wireless devices sharing the bandwidth.

Many different devices can cause interferance with wireless signals. These devices may include:
*2.4 Ghz cordless phones
*personally owned wireless routers, streaming devices such as Rokus, Chromecasts, printers
*microwave ovens

If you see networks advertised besides �鶹��ƵSecure, �鶹��Ƶ, and �鶹��ƵGuest - those networks (devices) are causing connectivity issues for others.

If you are experiencing problems with the wireless network, we have developed a survey for diagnosing and reporting network problems. Please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey] from the location where you are having problems.

==Troubleshooting wireless connections==
If you are having trouble using the wireless network

*restart your computer or device.
*verify that your network card is turned on and receiving a signal (using your card manager software or control panel).
*make sure others around you are able to receive a signal. If multiple users are experiencing issues, please contact the Technology Helpline (507-933-6111) or [mailto:helpline@gustavus.edu helpline@gustavus.edu] to report an outage.
*check for advertised networks besides �鶹��Ƶ, �鶹��ƵSecure, and �鶹��ƵGuest - those networks (devices) may be causing your problems, ask the owner to shut off the device.
*If you are in a location that is getting a poor signal, please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey] from the location where the signal is poor.
*move to a location where you know the signal is strong (Olin Hall Computer Lab or the Library).
*plug in with an Ethernet cable to a network port, until you get your wireless working.
*please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey] from the location where you are having problems.
*contact the Technology Helpline (507-933-6111) or [mailto:helpline@gustavus.edu helpline@gustavus.edu] for assistance.

{{tech help}}

[[Category:Wireless]]
[[Category:Networking]]

2014-09-04T15:46:45Z

2014-09-04T13:44:55Z

Phanson: �鶹��Ƶ Secure Android wifi login 2

�鶹��Ƶ Secure Android wifi login 2

File:Androidwifi1.png

2014-09-04T13:44:44Z

Phanson: �鶹��Ƶ Secure Android wifi login

�鶹��Ƶ Secure Android wifi login

�鶹��Ƶ Wireless Network

2014-09-04T13:39:45Z

Phanson: /* iOS */

File:Iphonewifilogin.png

2014-09-04T13:38:43Z

Phanson: �鶹��Ƶ Secure iPhone wifi Login

�鶹��Ƶ Secure iPhone wifi Login

File:Iphonewificert.png

2014-09-04T13:37:15Z

Phanson: �鶹��Ƶ Secure on iPhone - Certificate

�鶹��Ƶ Secure on iPhone - Certificate

Lecture Capture

2014-09-02T17:47:12Z

Phanson: /* Rooms with Lecture Capture */

Lecture Capture is available in a select number of classrooms at �鶹��Ƶ. Lecture Capture gives you the ability to record audio/video of a lecture, class, project or other presentation. By visiting a web page you are able to select a room, start/stop recording, and download your files. You must be in the building to start a recording of a room. (Example: To record Beck 315, you must be connected to the Beck wireless network.

==Rooms with Lecture Capture==
* [[Saint Peter Room]]
* [[Wallenburg Auditorium]]
* [[Mattson 102]]
* [[Mattson 104]]
* [[Mattson 130]]
* [[Olin Technology Center Classroom]] - Video only
* [[Beck 111]]
* [[Beck 201]]
* [[Beck 315]]
* [[Beck 317]]
* [[Beck 319]]
* [[Fine Arts Music 106]]

==How to use==
While in the room you wish to record:
#Use a computer or smartphone to visit http://lecturecapture.gac.edu
#Make sure you are using the [[GACsecure]] or [[GACwireless]] wireless network.
#Log in with your �鶹��Ƶ credentials
#Click the room you wish to record
#Click the '''Start Recording''' link (takes a few moments to tell you it is recording)
#Click '''Stop Recording''' when finish
#When done, the Lecture Capture system will send your �鶹��Ƶ email a link to view your video. If you wish, you can share this link with others.

Google Drive

2014-03-31T13:09:11Z

Phanson:

== About ==
Google Drive is a cloud based storage system. Cloud based means that the information uploaded or created with Google Drive remains on Google's servers. This is an additional protection against data loss if your hard drive fails, or your files become inaccessible. Google Drive is available to all users that have a Google login. Google Drive lets you create documents (text document, spreadsheet, slideshow) and store them online accessible with your Google credentials. Documents created in Google Drive are able to be shared and edited with people you grant access. You can also upload documents to Google Drive and access them from location you have a connection to the Internet.

If you are a �鶹��Ƶ user, you have a Google Drive account associated with �鶹��Ƶ. If you are also a Gmail user, you have at least two Google Drive Accounts (one for each gmail account, and one �鶹��Ƶ account). These two accounts are separate, however you are able to share the documents between the accounts.

== How Do I Access my Account/Files? ==
That's a great question! The method for access varies depending on which account you wish to access.

*�鶹��Ƶ account [[File:�鶹��Ƶ Login.png|200px|thumb|right|Inputting your Full �鶹��Ƶ Email Address]]
The login process for accessing your �鶹��Ƶ Gooogle drive looks slightly different. After visiting http://www.drive.google.com, enter your full �鶹��Ƶ email in the email field. You can either enter your �鶹��Ƶ password or not. Whether or not you enter your password does not matter, beucase Google recognizes the �鶹��Ƶ account, and forwards you to the [[�鶹��Ƶ login page]].

*Gmail account [[File:Login Screen.png|200px|thumb|right|Google Drive Login Screen]]
If you are looking to access your Google Drive account associated with a gmail address, visit http://drive.google.com. You will then be prompted with a login screen. Input your gmail email address and your password. If you have two-factor authentication enabled, you may be asked to enter a code before Google Drive will allow you to access your files. '''Two Factor Authentication is optional and takes deliberate, specific steps to set up. If you're reading this, and have no idea what two-factor authentication is, you likely don't have it and thus, do not need to worry.''' For more information regarding two-factor authentication, please see [https://www.google.com/landing/2step/ Google's two-factor authentication information page.]

Technology Information for New Gusties

2014-03-21T20:46:58Z

Phanson: moved Welcome To �鶹��Ƶ to Technology Information for New Employees: title change

==New Employee==
===Welcome!===
�鶹��Ƶ Technology Services (GTS) would like to welcome you to �鶹��Ƶ! It is our hope that this web page will supply you with the information necessary to answer most of your technology-related questions.

===What is GTS?===
�鶹��Ƶ Technology Services (GTS) provides technology support through the Technology Helpline at 507-933-6111 or [mailto:helpline@gustavus.edu helpline@gustavus.edu].
GTS consists of [http://gustavus.edu/gts/instructionalservices Instructional Services], [[Telecommunications]], [[Administrative Information Systems]] (AIS), the [[Technology Helpline]] and [[User Services]], [[Core Services]], and [[Web Services]]. We are located in [[Olin Hall]]. The department is under the direction of Bruce Aarsvold.

===What is my �鶹��Ƶ username?===
�鶹��Ƶ uses a standard naming convention for all usernames. First initial and the first seven letters of your last name. If it duplicates an existing username, you will have numbers at the end.

===Checking my e-mail===
Every �鶹��Ƶ account has the ability to use the �鶹��Ƶ e-mail system. Your e-mail address is yourusername@gustavus.edu. You can check your e-mail [http://webmail.gac.edu on the web], your phone, your computer's email client, etc. For more information, please contact the [[Technology Helpline]].
====Phishing====
Describe phishing attempts....

====SPAM====
If you receive a lot of SPAM, please [/account/#url=/account/%3Fpr%3Demail%26pr2%3Dspam adjust your SPAM settings]

===Passwords===
====GTS will never ask you for your password!====
The following systems have independent passwords:
*E-mail/�鶹��Ƶ/Computer Login – This password will also be used for your Home Directory, Moodle, �鶹��Ƶ Google Calendar, �鶹��Ƶ Search and other resources.
*[[WebAdvisor]] - Your initial WebAdvisor password will be sent to you via email.
*Voicemail – Your voicemail password will only be used to retrieve voicemails. Questions concerning Telephones and Voicemail should be directed to [http://gustavus.edu/telecom/voicemail http://gustavus.edu/telecom/voicemail]

===Who do I call for help?===
GTS provides support to the members of the �鶹��Ƶ community through the Technology Helpline, located on the first floor of Olin Hall. The Technology Helpline is a group of student workers led by full-time User Services staff members, who are specially trained and dedicated to the serving the hardware, software, and networking needs of the campus community. If you have questions or concerns, please contact us at helpline@gustavus.edu, 507-933-6111, or browse the website and submit a problem ticket at http://gustavus.edu/GTS. For additional information about the Technology Helpline's supported services please see [http://gustavus.edu/gts/Technology_Helpline#Services http://gustavus.edu/gts/Technology_Helpline#Services].

===Datatel===
Explain that David Maas sets up account and provides you with appropriate permissions based on request from your supervisor.

===Webadvisor===

===New Computer===
For more information about your �鶹��Ƶ issued computer, please see: [/gts/Employee_New_Computer#New Computer]

==Frequently used websites==
*[http://gustavus.edu/gts Technology Services website] - Main GTS website
*[http://gustavus.edu/search �鶹��Ƶ Search] - Online Directory
*[http://gustavus.edu/go/myaccount My Account] - Manage online settings
*[http://gustavus.edu/go/webadvisor Webadvisor] - Pay information, class rosters, etc.
*[http://moodle.gac.edu Moodle] - Content Management System
*[http://google.gac.edu Google Calendar] - Calendar Program
*[http://gustavus.edu/profiles/edit Edit your �鶹��Ƶ Profile]

==More Helpful Information==
===�鶹��Ƶ Daily Announcements===
�鶹��Ƶ sends out a nightly email to all �鶹��Ƶ members that are interested in receiving the daily calendar of campus events. This is an optional subscription. If you would like to subscribe to �鶹��Ƶ-l please visit [/news/gustavusl.php /news/gustavusl.php] to subscribe.

===GTS News, Information, and Tips===
You can follow us on Twitter - @gtshelpline or visit http://twitter.com/gtshelpline

===Home Directory===
Every user account includes a network storage space. This space is accessible anywhere on campus and is backed up nightly. Each employee is provided with 2GB of storage space. If you need additional space, please contact the Technology Helpline. For more information, please see [[Home_directory]].

===Virtual Lab===
�鶹��Ƶ users can access Windows lab software (e.g. ArcGIS, Adobe products) from any computer using the [[Virtual Lab]]. This also gives you access to your home directory and other network resources.

===Computer Training===
�鶹��Ƶ �鶹��Ƶ has training resources available to all �鶹��Ƶ Staff/Administrators/Faculty or Students. Please visit the following website for more information: /gts/Lynda.

===Discounted Software===
Each employee who has a �鶹��Ƶ owned computer in their office, is eligible to install Microsoft Office on their personal computer at a deep discount. Please visit the following website for more information: /gts/Hup

Technology Information for New Gusties

2014-03-21T20:42:38Z

Phanson: