Technology Services Wiki - User contributions [en]

My�鶹��Ƶ Proxy FAQ

2019-09-26T15:51:31Z

Jholcom2: /* Where can a student setup an account for proxy access? */

==== '''Where can a student setup an account for proxy access?''' ====
In WebAdvisor (https://wa.gac.edu/) students have access to a section called “Parent Access” with links that will direct them to the SelfService (My�鶹��Ƶ) system to setup proxy access. 
In My�鶹��Ƶ (http://my.gustavus.edu) there is a menu option called “View/Add Proxy Access” in both the left side User Options menu and in the menu that appears when they click their name up top that will direct them to proxy access page. 
Direct Link for Students: /proxyaccess

==== '''What relationships to the student are currently supported?''' ====
Aunt/Uncle, Grandparent, Guardian, Parent, Spouse, Sibling and Step-Parent

==== '''How do students add a person as a possible choice for proxy if they are not listed?''' ====
Fill out and submit the “Request Change To Proxy Access” Form on the �鶹��Ƶ website (/registrar/forms/proxy.php)
Allow 3-5 working days for the person to show up as being available.

==== '''How do students add or change the email address for a proxy that is required for proxy communications?''' ====
Fill out and submit the “Request Change To Proxy Access” Form on the �鶹��Ƶ website (/registrar/forms/proxy.php)
Allow 3-5 working days for the email to appear.

==== '''How do I change incorrect information (name, email, relationship to student, etc) about a proxy?''' ====
Fill out and submit the “Request Change To Proxy Access” Form on the �鶹��Ƶ website (/registrar/forms/proxy.php)
Allow 3-5 working days for the email to be changed.

==== '''How can a proxy change or reset their password?''' ====
A proxy can request their password be reset by sending an email to [mailto:proxyaccess@gustavus.edu proxyaccess@gustavus.edu] with any relevant information (name, relationship, etc). 
AIS will create and email out a temporary password to the proxy using the email that is on file for proxy communications. The proxy will need to change their password.

==== '''What is currently available for a parent to see?''' ====
Modules currently supported for proxy access are financial aid, student finance and academics (grades). 
A proxy may not see all available modules for their students. The student can pick and choose what pieces of information their proxies are able to see.
 
 
==== '''Additional questions or information''' ====
Contact Justin Holcomb or the AIS Department

My�鶹��Ƶ Proxy (Parent)

2019-09-26T15:50:48Z

Jholcom2: /* Viewing Student Information */

=== Viewing Student Information ===
Navigate to My�鶹��Ƶ using the following link http://my.gustavus.edu, or the one you received in your email, and login with your My�鶹��Ƶ credentials. If you are logging in for the first time with a temporary password received by email, you will need to change your password. Once logged in you will be presented with an option to choose how you want to view My�鶹��Ƶ, as yourself or as your student. You will want to select your student to view the information you were granted access to. Once selected you will be presented with a series of categories (Financial Aid, Grades, etc) to choose from.

=== Troubleshooting ===
==== Forgot Username or Password ====
If you forgot your username or password please contact [mailto:proxyaccess@gustavus.edu proxyaccess@gustavus.edu] with the name of your student and your relationship. Any username or temporary passwords will only be communicated to you using the email that is on file for proxy communications.

==== Changing Your Email ====
If you want to change your email that is used for proxy communications you '''must have your student''' fill out the following form /registrar/forms/proxy.php

My�鶹��Ƶ Proxy (Student)

2019-09-26T15:50:17Z

Jholcom2: /* Additional Resources */

== Adding Proxy Access ==
=== Navigate To Proxy Access Page ===
There are a number of ways to get to the proxy access page in My�鶹��Ƶ where you can manage access to your information. 
'''Direct Link:''' /proxyaccess 
'''From My�鶹��Ƶ (http://my.gustavus.edu):''' Choose the menu option called “View/Add Proxy Access” in both the left side User Options menu or in the menu that appears when you click your username at the top-right of the page. 
'''From WebAdvisor (https://wa.gac.edu/):'''
Chose the link called "My�鶹��Ƶ Parent Access" which is under the parent access menu.

=== Adding A Proxy Person ===
Located at the bottom of the View/Add Proxy Access page is a section called "Add a Proxy". In this section is a drop down box where you can select the person you would like to add as a proxy. Once a proxy candidate is selected you will see additional information and options. Please verify that the email address listed for your proxy is the one that they want to use for proxy communications and that their relationship to you is accurate. Select either to "Allow Complete Access" or "Allow Select Access." If you chose to allow select access for your proxy you will need to specify the different types of information you want your proxy to have access to by using the check boxes. Once you are finished with that review the disclosure agreement and then hit "Save."
 
Once access is granted your proxy will receive communication at the displayed email with credentials (if needed) and a link for them to use to navigate to My�鶹��Ƶ and login.
 
Please fill out and submit the following form /registrar/forms/proxy.php if any of the below are true:
# The person you want to add as a proxy is not listed.
# The person you want to add as a proxy does not have a required email address on file.
# The displayed email for the person you want to add as a proxy is not the one they want to use for proxy communications.
# The displayed relationship for the person you want to add as a proxy is inaccurate.

=== Modifying or Removing Proxy Access ===
Located in the middle of the View/Add Proxy Access page is a section called "Active Proxies." This section contains a list of all the active proxies you have enabled access for. For each person you are able to click on the pencil on the far right of the row to pop-up a box that will allow you to remove or modify your current access selections. Once you are done hit "Save."

=== Additional Resources ===
Parent Documentation: /gts/My�鶹��Ƶ_Proxy_(Parent) 
My�鶹��Ƶ: http://my.gustavus.edu 
My�鶹��Ƶ Proxy FAQ: /gts/My�鶹��Ƶ_Proxy_FAQ

2019-09-25T19:42:51Z

Jholcom2: /* Troubleshooting */

=== Viewing Student Information ===
Navigate to My�鶹��Ƶ using the following link https://prodselfservice.gac.edu:8173/Student or the one you received in your email and login with your My�鶹��Ƶ credentials. If you are logging in for the first time with a temporary password received by email you will need to change your password. Once logged in you will be presented with an option to choose how you want to view My�鶹��Ƶ, as yourself or as your student. You will want to select your student to view the information you were granted access to. Once selected you will be presented with a series of categories (Financial Aid, Grades, etc) to choose from.

=== Troubleshooting ===
==== Forgot Username or Password ====
If you forgot your username or password please contact [mailto:proxyaccess@gustavus.edu proxyaccess@gustavus.edu] with the name and relationship to the student you have access to. Any username or temporary passwords will only be communicated to you using the email that is on file for proxy communications.
==== Changing Your Email ====
If you want to change your email that is used for proxy communications you must have your student fill out the following form /registrar/forms/proxy.php

2019-09-25T19:30:45Z

Jholcom2: /* Viewing Student Information */

2019-09-25T17:15:28Z

Jholcom2: /* Adding Proxy Access */

My�鶹��Ƶ Proxy (Student)

2019-09-25T17:14:47Z

Jholcom2:

=== Adding Proxy Access ===
==== Navigate To Proxy Access Page ====
In WebAdvisor (https://wa.gac.edu/) students have access to a section called “Parent Access” with links that will direct them to the SelfService (My�鶹��Ƶ) system to setup proxy access.

In My�鶹��Ƶ (https://prodselfservice.gac.edu:8173/Student) there is a menu option called “View/Add Proxy Access” in both the left side User Options menu and in the menu that appears when they click their name up top that will direct them to proxy access page.

Direct Link for Students: /proxyaccess
 
 
 
===== Additional Resources: =====
Student Documentation: /gts/My�鶹��Ƶ_Proxy_(Student) 
Parent Documentation: /gts/My�鶹��Ƶ_Proxy_(Parent) 
My�鶹��Ƶ: https://prodselfservice.gac.edu:8173/Student 
My�鶹��Ƶ Proxy Access: https://prodselfservice.gac.edu:8173/Student/PersonProxy 
My�鶹��Ƶ Proxy FAQ: /gts/My�鶹��Ƶ_Proxy_FAQ

My�鶹��Ƶ Proxy (Student)

2019-09-25T17:14:26Z

Jholcom2: /* Additional Resources: */

s

=== Adding Proxy Access ===
==== Navigate To Proxy Access Page ====
In WebAdvisor (https://wa.gac.edu/) students have access to a section called “Parent Access” with links that will direct them to the SelfService (My�鶹��Ƶ) system to setup proxy access.

In My�鶹��Ƶ (https://prodselfservice.gac.edu:8173/Student) there is a menu option called “View/Add Proxy Access” in both the left side User Options menu and in the menu that appears when they click their name up top that will direct them to proxy access page.

Direct Link for Students: /proxyaccess
 
 
 
===== Additional Resources: =====
Student Documentation: /gts/My�鶹��Ƶ_Proxy_(Student) 
Parent Documentation: /gts/My�鶹��Ƶ_Proxy_(Parent) 
My�鶹��Ƶ: https://prodselfservice.gac.edu:8173/Student 
My�鶹��Ƶ Proxy Access: https://prodselfservice.gac.edu:8173/Student/PersonProxy 
My�鶹��Ƶ Proxy FAQ: /gts/My�鶹��Ƶ_Proxy_FAQ

My�鶹��Ƶ Proxy (Student)

2019-09-25T17:11:09Z

Jholcom2: /* Additional Resources: */

s

===== Additional Resources: =====
Student Documentation: /gts/My�鶹��Ƶ_Proxy_(Student) 
Parent Documentation: /gts/My�鶹��Ƶ_Proxy_(Parent) 
My�鶹��Ƶ: https://prodselfservice.gac.edu:8173/Student 
My�鶹��Ƶ Proxy Access: https://prodselfservice.gac.edu:8173/Student/PersonProxy 
My�鶹��Ƶ Proxy FAQ: /gts/My�鶹��Ƶ_Proxy_FAQ