Technology Services Wiki - User contributions [en]

�鶹��Ƶ network

2022-02-21T16:48:52Z

Ijohnso7:

The �鶹��Ƶ network is a group of interconnected computers located in the residential and academic buildings on campus. Any computer that is connected to the internet on campus is part of the �鶹��Ƶ network. Some applications such as [[sigma plot]].

For more information on a computer network see the [http://en.wikipedia.org/wiki/Computer_network Computer Network Wikipedia article]

�鶹��Ƶ network

2022-02-21T16:48:16Z

Ijohnso7:

The �鶹��Ƶ network is a group of interconnected computers located in the residential and academic buildings on campus. Any computer that is connected to the internet on campus is part of the �鶹��Ƶ network. Some applications such as [[sigma plot]], [[datatel]], [[meeting maker]], [[ldap]].

For more information on a computer network see the [http://en.wikipedia.org/wiki/Computer_network Computer Network Wikipedia article]

Zune

2022-02-21T16:47:11Z

Ijohnso7: /* Connecting to the network */

[[File:Zune_logo.png|200px|thumb|right|]]

The '''Zune''' was a portable media device developed and sold by [[Microsoft]].

==Network Registration==
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

==How to find the MAC address==

On the home screen, select '''settings''' '''>''' '''wireless''' '''>''' '''information'''

The MAC address is the 6 pairs of numbers and letters separated by colons and is needed by the Technology Helpline (x6111) to register it for wireless access.

{{Tech help}}

Zune

2022-02-21T16:46:38Z

Ijohnso7:

[[File:Zune_logo.png|200px|thumb|right|]]

The '''Zune''' was a portable media device developed and sold by [[Microsoft]].

==Connecting to the network==
To connect your Zune to the �鶹��Ƶ Network you will need to locate your MAC address (See instructions below). Once you know your MAC address, please visit register.gac.edu to complete the registration. Follow the onscreen instructions.

==How to find the MAC address==

On the home screen, select '''settings''' '''>''' '''wireless''' '''>''' '''information'''

The MAC address is the 6 pairs of numbers and letters separated by colons and is needed by the Technology Helpline (x6111) to register it for wireless access.

{{Tech help}}

Zune

2022-02-21T16:45:00Z

Ijohnso7: /* Capabilities */

[[File:Zune_logo.png|200px|thumb|right|]]

The '''Zune''' was a portable media device developed and sold by [[Microsoft]].

==Models==
===First Generation===
[[File:Zune.jpg|200px|thumb|right|The Zune 4/8/16 (left), 80/120 (middle), 30 (right))]]
====Zune 30====
The Zune 30 was the original Zune media player. It featured a hard drive with 30GB of flash memory.

===Second Generation===
====Zune 4/8/16====
This model series of Zunes are starkly smaller in physical size in comparison to the Zune 30 and have hard drives that hold 4,8, and 16GB of flash memory.
====Zune 80/120====
The replacement models for the Zune 30; the Zune 80 & 120 have larger hard drives and are slightly thinner from front to back. Also, the Zune 80/120 uses the Zune Pad, which is a touch pad, in contrast to the directional pad used by the Zune 30.

===Third Generation===
[[File:Zune-hd.jpg|200px|thumb|right|The Zune HD]]
====Zune HD====
The most recent Zune model, the Zune HD, is the first full touch screen Zune. The Zune HD has both HD Radio and the ability to display video in high definition. This Zune is available in 16, 32, and 64GB sizes. WiFi is also included with the Zune HD, which uses the Internet Explorer browser.

==Connecting to the network==
To connect your Zune to the �鶹��Ƶ Network you will need to locate your MAC address (See instructions below). Once you know your MAC address, please visit register.gac.edu to complete the registration. Follow the onscreen instructions.

==How to find the MAC address==

On the home screen, select '''settings''' '''>''' '''wireless''' '''>''' '''information'''

The MAC address is the 6 pairs of numbers and letters separated by colons and is needed by the Technology Helpline (x6111) to register it for wireless access.

{{Tech help}}

Nintendo DS

2022-02-21T16:42:56Z

Ijohnso7: /* Connecting to the Network */

[[Image:Nintendo_DS.jpg|right|thumb]]
The '''DS''' is a hand held video game console developed and sold by [[Nintendo]]. The '''3DS''' is Nintendo's most recent update to the system.

==DS==

===Network Registration===
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

===Finding your MAC address===
#Insert a Wifi-enabled game into the DS.
#In the game's menu, go to connection set up.
#In connection set up, go to "Options," then "System Settings." The Mac address is displayed on the top line.
'''NOTE:''' If you are playing a local wireless game with friends (connecting directly to other DS's in close proximity), you will not need to connect to the �鶹��Ƶ network.

===Wired or Wireless===
If you do not have the [[Nintendo USB Connector]], you will most likely be using your wireless connection.

[[File:Nintendo-3DS-AquaOpen.png|right|thumb]]
==3DS==

The 3DS is able to surf the internet wirelessly with its Internet browser on the main menu screen.

To surf the internet, make sure that the wireless signal is on. It is on the left side of the 3DS.

===Network Registration===
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

===Finding Your Mac Address===
#Go to the Main Menu screen.
#Tap the System Preferences tab.
#Go to "Internet Settings".
#Go to "Other Information."
#Tap the "Confirm Mac Address" tab.

==External links==
* [http://www.nintendo.com/systemsds Official DS site]
* [http://www.nintendo.com/consumer/systems/ds/index.jsp Connecting Online Help Page]
* [http://www.nintendowifi.com/customersupport/routerSelect.do?manufacturer=Linksys&router=%2Frouters%2Fen%2FWRT54GS%2FWRT54GS.html Router Specific FAQ]
* [http://www.nintendo.com/consumer/systems/3ds/en_na/index.jsp 3DS Support Site]
{{Tech help}}

{{stub-hardware}}
[[Category:Video game consoles]]
[[Category:Nintendo]]

Nintendo DS

2022-02-21T16:42:19Z

Ijohnso7: /* Does �鶹��Ƶ use MAC filtering? */

[[Image:Nintendo_DS.jpg|right|thumb]]
The '''DS''' is a hand held video game console developed and sold by [[Nintendo]]. The '''3DS''' is Nintendo's most recent update to the system.

==DS==

===Network Registration===
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

===Finding your MAC address===
#Insert a Wifi-enabled game into the DS.
#In the game's menu, go to connection set up.
#In connection set up, go to "Options," then "System Settings." The Mac address is displayed on the top line.
'''NOTE:''' If you are playing a local wireless game with friends (connecting directly to other DS's in close proximity), you will not need to connect to the �鶹��Ƶ network.

===Wired or Wireless===
If you do not have the [[Nintendo USB Connector]], you will most likely be using your wireless connection.

[[File:Nintendo-3DS-AquaOpen.png|right|thumb]]
==3DS==

The 3DS is able to surf the internet wirelessly with its Internet browser on the main menu screen.

To surf the internet, make sure that the wireless signal is on. It is on the left side of the 3DS.

===Connecting to the Network===
Visit Technology Helpline Center at Olin Hall with your Nintendo 3DS to get registered onto the �鶹��Ƶ network. You may also call Technology Helpline at x6111 and we will be able to register your 3DS when you provide your MAC address.

===Finding Your Mac Address===
#Go to the Main Menu screen.
#Tap the System Preferences tab.
#Go to "Internet Settings".
#Go to "Other Information."
#Tap the "Confirm Mac Address" tab.

==External links==
* [http://www.nintendo.com/systemsds Official DS site]
* [http://www.nintendo.com/consumer/systems/ds/index.jsp Connecting Online Help Page]
* [http://www.nintendowifi.com/customersupport/routerSelect.do?manufacturer=Linksys&router=%2Frouters%2Fen%2FWRT54GS%2FWRT54GS.html Router Specific FAQ]
* [http://www.nintendo.com/consumer/systems/3ds/en_na/index.jsp 3DS Support Site]
{{Tech help}}

{{stub-hardware}}
[[Category:Video game consoles]]
[[Category:Nintendo]]

Nintendo DS

2022-02-21T16:41:55Z

Ijohnso7: /* Connecting to the network */

[[Image:Nintendo_DS.jpg|right|thumb]]
The '''DS''' is a hand held video game console developed and sold by [[Nintendo]]. The '''3DS''' is Nintendo's most recent update to the system.

==DS==

===Network Registration===
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

===Does �鶹��Ƶ use MAC filtering?===
Yes. This is why you need to find your MAC address and call the [[Technology Helpline]].

===Finding your MAC address===
#Insert a Wifi-enabled game into the DS.
#In the game's menu, go to connection set up.
#In connection set up, go to "Options," then "System Settings." The Mac address is displayed on the top line.
'''NOTE:''' If you are playing a local wireless game with friends (connecting directly to other DS's in close proximity), you will not need to connect to the �鶹��Ƶ network.

===Wired or Wireless===
If you do not have the [[Nintendo USB Connector]], you will most likely be using your wireless connection.

[[File:Nintendo-3DS-AquaOpen.png|right|thumb]]
==3DS==

The 3DS is able to surf the internet wirelessly with its Internet browser on the main menu screen.

To surf the internet, make sure that the wireless signal is on. It is on the left side of the 3DS.

===Connecting to the Network===
Visit Technology Helpline Center at Olin Hall with your Nintendo 3DS to get registered onto the �鶹��Ƶ network. You may also call Technology Helpline at x6111 and we will be able to register your 3DS when you provide your MAC address.

===Finding Your Mac Address===
#Go to the Main Menu screen.
#Tap the System Preferences tab.
#Go to "Internet Settings".
#Go to "Other Information."
#Tap the "Confirm Mac Address" tab.

==External links==
* [http://www.nintendo.com/systemsds Official DS site]
* [http://www.nintendo.com/consumer/systems/ds/index.jsp Connecting Online Help Page]
* [http://www.nintendowifi.com/customersupport/routerSelect.do?manufacturer=Linksys&router=%2Frouters%2Fen%2FWRT54GS%2FWRT54GS.html Router Specific FAQ]
* [http://www.nintendo.com/consumer/systems/3ds/en_na/index.jsp 3DS Support Site]
{{Tech help}}

{{stub-hardware}}
[[Category:Video game consoles]]
[[Category:Nintendo]]

Ethernet port

2022-02-21T16:40:56Z

Ijohnso7: /* Setup */

An '''ethernet port''', also known as an '''ethernet jack''', allows you to connect your computer to the internet via an [[Ethernet cord]]. It is much like a telephone jack but wider, and it carries data instead of voice. They are located in every student room and most office locations here at �鶹��Ƶ. They are usually found in the wall, near the floor.
----
==Network Registration==
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

==How to find your MAC address==
===Windows===
#Open a command prompt by typing "cmd" in your start menu, then press enter, a command window should appear
[[Image:cmd.jpg|right]]
#Type "ipconfig -all" in the command window, then press enter. You will see text appear on the screen like the image below
[[Image:ipconfig.jpg|right]]
#Find the section "Ethernet adapter Ethernet:" the Physical Address is your MAC address; that is what you will tell to tech support.
[[Image:ethernet2.jpg|right]]
===Linux===
#login to the terminal as root user, or a user with superuser permissions
#Enter the command "ifconfig -a"
#Find eth0 in the output
#The address next to the HWaddr is the MAC address that you need to send to tech support.
----

==Troubleshooting==
If you are experiencing problems with your Ethernet port in your room, please try the following to troubleshoot your problem.

#See if you can connect by plugging into the other jack in the room with your current [[ethernet cable]]. '''If it works, your jack is bad.''' If it doesn't work, please continue.
#Use a different cord in your jack, and then your roommate's jack. '''If it works in your jack, it is time to throw your old [[ethernet cord]] away.''' You can get a new cord from tech support. If it doesn't work, please continue.
#If you think both jacks do not work in your room, try connecting in a neighbors room with your cable and a different one, if possible.

Otherwise, turn off the wireless connection and “enable” the network card settings on the computer and then reboot. That may help resolve the problem.

==Need more?==
We do not allow personal routers on campus but you can get a unmanaged desktop switch. This will allow you to plug in one ethernet cord from the wall into the desktop switch and then plug multiple(the number depends on the switch) devices into the desktop switch's ports. This will give all of the attached devices access to the internet without having to switch around what is plugged in and what is not.
<p>If you are living with 3 or more people on campus, you can borrow one from GTS. All you have to do is come to the front desk and request one. </p>

{{stub-hardware}}
[[Category:Networking]]
[[Category:Hardware]]

Xbox 360

2022-02-21T16:39:07Z

Ijohnso7: /* MAC Address Location */

[[File:xbox360logo.jpg|200px|thumb|right|]]
The '''Xbox 360''' is a [[video game console]] developed and sold by [[Microsoft]].

==Xbox 360 Slim==
The Xbox 360 Slim is the newest model of the Xbox line. All menus and instructions pertaining to finding your [[MAC address]] should be the same as the Xbox 360. Please see below. [[File:Microsoft-Xbox-360-Slim-1.jpg‎|200px|thumb|right|]]

==Network Registration==
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

==MAC Address Location==

The following are instructions for finding your MAC address on the NXE dashboard:

# Go to '''Settings''' in the Xbox Dashboard and select '''System'''.
# Select '''Network Settings'''.
# Select '''Wired Network'''.
# Select '''Configure Network'''.
# From '''Additional Settings''', select '''Advanced Settings'''. Your Wired MAC address will be listed at the bottom left of this screen.

==If you need XBox 360 repair==
Please follow the instructions on [http://support.xbox.com/en-US/xbox-360/repair/repair-process this page]

==Orignal Xbox==

[[Image:XBox.jpg|right|thumb]]
The '''Xbox''' is a [[video game console]] developed and sold by [[Microsoft]].

==Network Connection==
To connect your Xbox to the �鶹��Ƶ Network you will need to locate your [[MAC address]] (See instructions below). Once you know your MAC address, please visit [http://register.gac.edu register.gac.edu] to complete the registration. Follow the onscreen instructions.

===MAC Address Location===
#Make sure you don't have a game disc in the disc tray, and turn on your XBox console.
#From the XBox '''Dashboard''', choose '''Settings'''.
[[Image:xboxMAC1.jpg]]
#From the Settings screen, select '''Network Settings'''.
[[Image:xboxMAC2.jpg]]
#The '''MAC address''' is the 12-digit number at the bottom-right corner of the Network Settings screen
[[Image:xboxMAC3.jpg]]

==If you are in need of Xbox repair==
Please call the Xbox Helpline at 1-800-4-MY-XBOX.

{{Tech help}}

{{stub-hardware}}
[[Category:Video game consoles]]

Xbox 360

2022-02-21T16:38:49Z

Ijohnso7: /* MAC Address Location */

[[File:xbox360logo.jpg|200px|thumb|right|]]
The '''Xbox 360''' is a [[video game console]] developed and sold by [[Microsoft]].

==Xbox 360 Slim==
The Xbox 360 Slim is the newest model of the Xbox line. All menus and instructions pertaining to finding your [[MAC address]] should be the same as the Xbox 360. Please see below. [[File:Microsoft-Xbox-360-Slim-1.jpg‎|200px|thumb|right|]]

==Network Registration==
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

==MAC Address Location==

The following are instructions for finding your MAC address on the NXE dashboard:

# Go to '''Settings''' in the Xbox Dashboard and select '''System'''.
# Select '''Network Settings'''.
# Select '''Wired Network'''.
# Select '''Configure Network'''.
# From '''Additional Settings''', select '''Advanced Settings'''. Your Wired MAC address will be listed at the bottom left of this screen.

==If you need XBox 360 repair==
Please follow the instructions on [http://support.xbox.com/en-US/xbox-360/repair/repair-process this page]

==Orignal Xbox==

[[Image:XBox.jpg|right|thumb]]
The '''Xbox''' is a [[video game console]] developed and sold by [[Microsoft]].

==Network Connection==
To connect your Xbox to the �鶹��Ƶ Network you will need to locate your [[MAC address]] (See instructions below). Once you know your MAC address, please visit [http://register.gac.edu register.gac.edu] to complete the registration. Follow the onscreen instructions.

===MAC Address Location===
#Make sure you don't have a game disc in the disc tray, and turn on your XBox console.
#From the XBox '''Dashboard''', choose '''Settings'''.
[[Image:xboxMAC1.jpg]]
#From the Settings screen, select '''Network Settings'''.
[[Image:xboxMAC2.jpg]]
#The '''MAC address''' is the 12-digit number at the bottom-right corner of the Network Settings screen.[[Image:xboxMAC3.jpg]]

==If you are in need of Xbox repair==
Please call the Xbox Helpline at 1-800-4-MY-XBOX.

{{Tech help}}

{{stub-hardware}}
[[Category:Video game consoles]]

Xbox 360

2022-02-21T16:38:27Z

Ijohnso7: /* If you are in need of Xbox repair */

[[File:xbox360logo.jpg|200px|thumb|right|]]
The '''Xbox 360''' is a [[video game console]] developed and sold by [[Microsoft]].

==Xbox 360 Slim==
The Xbox 360 Slim is the newest model of the Xbox line. All menus and instructions pertaining to finding your [[MAC address]] should be the same as the Xbox 360. Please see below. [[File:Microsoft-Xbox-360-Slim-1.jpg‎|200px|thumb|right|]]

==Network Registration==
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

==MAC Address Location==

The following are instructions for finding your MAC address on the NXE dashboard:

# Go to '''Settings''' in the Xbox Dashboard and select '''System'''.
# Select '''Network Settings'''.
# Select '''Wired Network'''.
# Select '''Configure Network'''.
# From '''Additional Settings''', select '''Advanced Settings'''. Your Wired MAC address will be listed at the bottom left of this screen.

==If you need XBox 360 repair==
Please follow the instructions on [http://support.xbox.com/en-US/xbox-360/repair/repair-process this page]

==Orignal Xbox==

[[Image:XBox.jpg|right|thumb]]
The '''Xbox''' is a [[video game console]] developed and sold by [[Microsoft]].

==Network Connection==
To connect your Xbox to the �鶹��Ƶ Network you will need to locate your [[MAC address]] (See instructions below). Once you know your MAC address, please visit [http://register.gac.edu register.gac.edu] to complete the registration. Follow the onscreen instructions.

===MAC Address Location===
#Make sure you don't have a game disc in the disc tray, and turn on your XBox console.
#From the XBox '''Dashboard''', choose '''Settings'''.[[Image:xboxMAC1.jpg]]
#From the Settings screen, select '''Network Settings'''.[[Image:xboxMAC2.jpg]]
#The '''MAC address''' is the 12-digit number at the bottom-right corner of the Network Settings screen.[[Image:xboxMAC3.jpg]]

==If you are in need of Xbox repair==
Please call the Xbox Helpline at 1-800-4-MY-XBOX.

{{Tech help}}

{{stub-hardware}}
[[Category:Video game consoles]]

Template:Tech help

2022-02-21T16:37:25Z

Ijohnso7: Blanked the page

Xbox 360

2022-02-21T16:36:56Z

Ijohnso7: /* Connecting to the network */

[[File:xbox360logo.jpg|200px|thumb|right|]]
The '''Xbox 360''' is a [[video game console]] developed and sold by [[Microsoft]].

==Xbox 360 Slim==
The Xbox 360 Slim is the newest model of the Xbox line. All menus and instructions pertaining to finding your [[MAC address]] should be the same as the Xbox 360. Please see below. [[File:Microsoft-Xbox-360-Slim-1.jpg‎|200px|thumb|right|]]

==Network Registration==
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

==MAC Address Location==

The following are instructions for finding your MAC address on the NXE dashboard:

# Go to '''Settings''' in the Xbox Dashboard and select '''System'''.
# Select '''Network Settings'''.
# Select '''Wired Network'''.
# Select '''Configure Network'''.
# From '''Additional Settings''', select '''Advanced Settings'''. Your Wired MAC address will be listed at the bottom left of this screen.

==If you need XBox 360 repair==
Please follow the instructions on [http://support.xbox.com/en-US/xbox-360/repair/repair-process this page]

==Orignal Xbox==

[[Image:XBox.jpg|right|thumb]]
The '''Xbox''' is a [[video game console]] developed and sold by [[Microsoft]].

==Network Connection==
To connect your Xbox to the �鶹��Ƶ Network you will need to locate your [[MAC address]] (See instructions below). Once you know your MAC address, please visit [http://register.gac.edu register.gac.edu] to complete the registration. Follow the onscreen instructions.

===MAC Address Location===
#Make sure you don't have a game disc in the disc tray, and turn on your XBox console.
#From the XBox '''Dashboard''', choose '''Settings'''.[[Image:xboxMAC1.jpg]]
#From the Settings screen, select '''Network Settings'''.[[Image:xboxMAC2.jpg]]
#The '''MAC address''' is the 12-digit number at the bottom-right corner of the Network Settings screen.[[Image:xboxMAC3.jpg]]

==If you are in need of Xbox repair==
Please call the Xbox Helpline at 1-800-4-MY-XBOX.

{{Tech help}}

{{stub-hardware}}
[[Category:Video game consoles]]

{{Tech help}}

{{stub-hardware}}
[[Category:Video game consoles]]

Xbox 360

2022-02-21T16:36:10Z

Ijohnso7: /* Connecting to the network */

[[File:xbox360logo.jpg|200px|thumb|right|]]
The '''Xbox 360''' is a [[video game console]] developed and sold by [[Microsoft]].

==Xbox 360 Slim==
The Xbox 360 Slim is the newest model of the Xbox line. All menus and instructions pertaining to finding your [[MAC address]] should be the same as the Xbox 360. Please see below. [[File:Microsoft-Xbox-360-Slim-1.jpg‎|200px|thumb|right|]]

==Network Registration==
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

==MAC Address Location==

The following are instructions for finding your MAC address on the NXE dashboard:

# Go to '''Settings''' in the Xbox Dashboard and select '''System'''.
# Select '''Network Settings'''.
# Select '''Wired Network'''.
# Select '''Configure Network'''.
# From '''Additional Settings''', select '''Advanced Settings'''. Your Wired MAC address will be listed at the bottom left of this screen.

==If you need XBox 360 repair==
Please follow the instructions on [http://support.xbox.com/en-US/xbox-360/repair/repair-process this page]

==Orignal Xbox==

[[Image:XBox.jpg|right|thumb]]
The '''Xbox''' is a [[video game console]] developed and sold by [[Microsoft]].

==Connecting to the network==
To connect your Xbox to the �鶹��Ƶ Network you will need to locate your [[MAC address]] (See instructions below). Once you know your MAC address, please visit [http://register.gac.edu register.gac.edu] to complete the registration. Follow the onscreen instructions.

===Finding your MAC address===
#Make sure you don't have a game disc in the disc tray, and turn on your XBox console.
#From the XBox '''Dashboard''', choose '''Settings'''.[[Image:xboxMAC1.jpg]]
#From the Settings screen, select '''Network Settings'''.[[Image:xboxMAC2.jpg]]
#The '''MAC address''' is the 12-digit number at the bottom-right corner of the Network Settings screen.[[Image:xboxMAC3.jpg]]

Visit '''[http://register.gac.edu register.gac.edu]''' with your '''MAC address''' from any computer to register your Xbox on the �鶹��Ƶ Network.

==If you are in need of Xbox repair==
Please call the Xbox Helpline at 1-800-4-MY-XBOX.

{{Tech help}}

{{stub-hardware}}
[[Category:Video game consoles]]

{{Tech help}}

{{stub-hardware}}
[[Category:Video game consoles]]

XBox

2022-02-21T16:34:13Z

Ijohnso7: /* Connecting to the network */

[[Image:XBox.jpg|right|thumb]]
The '''Xbox''' is a [[video game console]] developed and sold by [[Microsoft]].

==Network Registration==
Starting February 2nd, 2022, it is no longer required to register personal devices on the �鶹��Ƶ network.

===MAC address===
#Make sure you don't have a game disc in the disc tray, and turn on your XBox console.
#From the XBox '''Dashboard''', choose '''Settings'''.[[Image:xboxMAC1.jpg]]
#From the Settings screen, select '''Network Settings'''.[[Image:xboxMAC2.jpg]]
#The '''MAC address''' is the 12-digit number at the bottom-right corner of the Network Settings screen.[[Image:xboxMAC3.jpg]]

==See also==
*[[Xbox 360]]
*[[Xbox One]]

==If you are in need of Xbox repair==
Please call the Xbox Helpline at 1-800-4-MY-XBOX.

{{Tech help}}

{{stub-hardware}}
[[Category:Video game consoles]]

Google Home

2022-02-21T16:30:11Z

Ijohnso7: /* Finding the MAC address */

The Google Home is a wireless speaker and voice controlled computer manufactured by Google.com.

==�鶹��Ƶ Network Registration==
Starting February 2nd, 2022 - personal devices are no longer required to register devices on the �鶹��Ƶ network.

===Finding MAC Address===
1. Open the Google Home app on your mobile device (i.e. Android/iOS phone/tablet)

2. Connect your Google Home to same wifi network as your mobile device. If you are oncampus, and the Google Home cannot join the �鶹��Ƶ network, please try using your phone's hotspot as a temporary wifi network. If you do not have a personal hotspot as an option on your phone, please bring your Google Home and phone to the Technology Helpline for assistance.

3. When your device is selected, press the 3 vertical dots in the upper right hand corner while the Google Home searches for the network.

4. Depending on Android/iOS, you may need to click on the following: Select Information/Show MAC address/Device Settings see the MAC address. The MAC address should look something like this: (01:23:45:67:89:ab)

==Configuration and Maintenance==
*Be selective about the accounts you connect to your smart speaker. A new account that is specifically created for use with your device may be the safest option.
*Check your device’s settings to enable any features that enhance your privacy.
*Monitor the recordings that your device is making and delete them routinely.
*If your device is capturing sensitive information, change the “wake” word or move it to a new location.
*Get in the habit of muting your smart speaker during meetings or phone calls.
*Turn off the voice-enabled purchasing options, or set a password for any such orders.
*Monitor your purchase emails and other notifications.
*Make sure your account passwords are strong and unique to your linked account.
*Don’t use your smart speaker to remember sensitive information like passwords or credit card numbers.
*When possible, configure your device to work with your voice only.

[[Category:Smart Devices]]

Google Home

2022-02-21T16:29:43Z

Ijohnso7: /* How to register on the �鶹��Ƶ Network */

The Google Home is a wireless speaker and voice controlled computer manufactured by Google.com.

==�鶹��Ƶ Network Registration==
Starting February 2nd, 2022 - personal devices are no longer required to register devices on the �鶹��Ƶ network.

===Finding the MAC address===
1. Open the Google Home app on your mobile device (i.e. Android/iOS phone/tablet)

2. Connect your Google Home to same wifi network as your mobile device. If you are oncampus, and the Google Home cannot join the �鶹��Ƶ network, please try using your phone's hotspot as a temporary wifi network. If you do not have a personal hotspot as an option on your phone, please bring your Google Home and phone to the Technology Helpline for assistance.

3. When your device is selected, press the 3 vertical dots in the upper right hand corner while the Google Home searches for the network.

4. Depending on Android/iOS, you may need to click on the following: Select Information/Show MAC address/Device Settings see the MAC address. The MAC address should look something like this: (01:23:45:67:89:ab)

==Configuration and Maintenance==
*Be selective about the accounts you connect to your smart speaker. A new account that is specifically created for use with your device may be the safest option.
*Check your device’s settings to enable any features that enhance your privacy.
*Monitor the recordings that your device is making and delete them routinely.
*If your device is capturing sensitive information, change the “wake” word or move it to a new location.
*Get in the habit of muting your smart speaker during meetings or phone calls.
*Turn off the voice-enabled purchasing options, or set a password for any such orders.
*Monitor your purchase emails and other notifications.
*Make sure your account passwords are strong and unique to your linked account.
*Don’t use your smart speaker to remember sensitive information like passwords or credit card numbers.
*When possible, configure your device to work with your voice only.

[[Category:Smart Devices]]

Google Home

2022-02-21T16:29:07Z

Ijohnso7: /* How to register on the �鶹��Ƶ Network */

The Google Home is a wireless speaker and voice controlled computer manufactured by Google.com.

==How to register on the �鶹��Ƶ Network==
Starting February 2nd, 2022 - personal devices are no longer required to register devices on the �鶹��Ƶ network.

===Finding the MAC address===
1. Open the Google Home app on your mobile device (i.e. Android/iOS phone/tablet)

2. Connect your Google Home to same wifi network as your mobile device. If you are oncampus, and the Google Home cannot join the �鶹��Ƶ network, please try using your phone's hotspot as a temporary wifi network. If you do not have a personal hotspot as an option on your phone, please bring your Google Home and phone to the Technology Helpline for assistance.

3. When your device is selected, press the 3 vertical dots in the upper right hand corner while the Google Home searches for the network.

4. Depending on Android/iOS, you may need to click on the following: Select Information/Show MAC address/Device Settings see the MAC address. The MAC address should look something like this: (01:23:45:67:89:ab)

==Configuration and Maintenance==
*Be selective about the accounts you connect to your smart speaker. A new account that is specifically created for use with your device may be the safest option.
*Check your device’s settings to enable any features that enhance your privacy.
*Monitor the recordings that your device is making and delete them routinely.
*If your device is capturing sensitive information, change the “wake” word or move it to a new location.
*Get in the habit of muting your smart speaker during meetings or phone calls.
*Turn off the voice-enabled purchasing options, or set a password for any such orders.
*Monitor your purchase emails and other notifications.
*Make sure your account passwords are strong and unique to your linked account.
*Don’t use your smart speaker to remember sensitive information like passwords or credit card numbers.
*When possible, configure your device to work with your voice only.

[[Category:Smart Devices]]

Employee - Existing - Mac

2022-02-21T16:28:32Z

Ijohnso7: /* Register the Mac */

===Existing Faculty or Staff Mac Cascade===
{{ImagingQuickLinks}}
====Cascade Checklist====
Checklist created to help with the cascade process.
*[[media:Macintosh Cascade Checklist 2017.pdf | Checklist for Macintosh Cascade]]

====Register the Mac====
Starting February 2nd, 2022 - personal devices are no longer required to register devices on the �鶹��Ƶ network.

====Step One: Check Crashplan for Backup Status/Run Sync====
#Log into https://www.crashplan.com/login
#Enter the computer name of the device in the search field.
#Verify the backup is at least 99% complete.
#When logged in as the user, run [[Run CrashPlan Sync]].

====Step Two: Provision the New Mac====
All Macs are now being provisioned with Jamf. This is similar to bootstrapping. Please confirm with a full time staff that the device is assigned to the correct server in Apple School Manager.

If a Mac has been used before, and/or is an Intel device:

# Connect a provisioning drive to the Mac.
# Boot the Mac to Recovery Mode by powering on the Mac and '''holding down command+r'''
# Select Utilities --> Terminal
# Type the command '''/Volumes/macOS/run''' in the Terminal window.
# Terminal will ask which drive you'd like to bootstrap. Select the drive labeled Macintosh HD. If you don't see a drive labeled Macintosh HD you will need to partition the drive with Disk Utility first. Make sure to select the top, "parent" drive of the Mac. If you do not see the Apple SSD, click on the View option and choose "View All Devices" to select the Apple SSD. Click erase, name the drive Macintosh HD and leave other default settings.
# In Terminal: After you've selected the drive, Terminal will ask you if you want to erase the target volume before install. '''Type y and press return'''.

If this is a new, out-of-box M1, you will not need to reinstall the OS as they come shipped with Big Sur. Once booted, you can go through the onscreen set up prompts.

====Step Three: Initial MDM Configuration====
Once the Mac has been provisioned, it will reboot and you will be presented with the macOS initial setup window. Follow the onscreen prompts.

Important: Make sure you see a screen that says '''"Remote Management" and "�鶹��Ƶ can automatically configure your computer"'''. If you don't see this screen the Mac will need to be moved to the correct MDM server. Any dutyperson should be able to move it for you if you provide them with the serial number of the Mac.

Wait about 10-15 seconds until the login screen shows the fields for username and password.

#Log into admin account
#Enable FileVault
#Big Sur only - Choose “Not Now” on Accessibility screen
#Run '''sudo jamf policy''' in terminal to force checkin. This will install apps and settings for the machine. Please let this run until it is finished. This will take approximately 10-20 min.
#If prompted, click OK for System Extension Blocked by HP Inc.
#Check to see if CrashPlan, Enterprise Connect, Google Chrome, and Office are installed.
#If not, run '''sudo jamf policy again'''

====Step Four: Data Restoration and User Account Creation====
�鶹��Ƶ uses Migration Assistant, an app built into macOS, to move data and users to a new Mac laptop. Migration Assistant can use a variety of sources to move data including DeployStudio backups, Time Machine Backups, and Macs booted to target disk mode.

This guide will start with how to connect to the various data source types.

=====Sync Domain Password with FileVault Password=====

'''On the old Mac, find out what kind of account the user is. To view this information, please visit System Preferences, Users and Groups. Does the user account say Managed/Mobile, or does it say Admin?'''

'''If the user account says Admin, Managed, Mobile, you will need to follow the directions below.'''

##Ask the user to log in to their mac
##Reset domain password
##Write down domain password for the user on the purple sheet and for GTS on the blue sheet
##While the computer is logged in, click the Apple Menu and click Log out.
##Log in with their username and the reset domain password.
##If this doesn't work, you will need to run AD Fix. If it does work please skip to '''letter n'''
##To run ad fix, please have them log in with their username and password.
##Click Go, Connect to Server, and log into macsoft.gac.edu as your username and password.
##Go to the Tools folder, and drag ADFix to the desktop.
##Double click AD Fix, and type in the admin credentials to run.
##On an employee's computer, click rebind employee
##you will receive a progress report and it will closed when it is done running.
##Once AD fix is done running, please '''log out''' again and try again with their username and password.
##If this works, '''restart''' the computer and try the reset domain password at the FileVault login.
##If it doesn't work, have the user log in again with their computer password, and try restarting again and log in with the username and temporary domain password.
##The reset domain password has been successfully synced with their FileVault password.

'''If the user account says Admin, you will need to sync the reset domain password via Enterprise Connect.'''

##Reset the user's domain password
##Open Enterprise Connect
##Log into Enterprise Connect with the username and reset domain password. Make sure the button that says "sync active directory password with computer password box is checked."
##Restart the computer and log into the computer with the reset domain password.

===== Target Disk Mode (Preferred Method) =====
Target Disk Mode allows the Mac to act as a really big (really expensive) external hard drive. To boot to Target Disk Mode follow these steps:
#Power off the Mac you'd like to transfer data from.
#Power on the Mac and hold down the T key. You will see a bouncing Thunderbolt symbol indicating that the Mac as booted to Target Disk Mode.
#Connect the Target Disk Mode Mac to the new Mac using the appropriate cable and adapter (a Thunderbolt cable with a Thunderbolt to USB-C adapter in most cases).

==== User Creation/Restoring Data Using Migration Assistant ====
Migration Assistant can transfer data from a Mac booted to Target Disk Mode, a DeployStudio backup, or a TimeMachine Backup. If these methods do not work, ask a dutyperson for help restoring using Crashplan.

Follow these steps to restore data using Migration Assistant.

#Log in as admin on the Mac you'd like to transfer data to.
#Mount or connect the data source as detailed above. Type in the computer password (old computer) to unlock the drive.
#Click '''Don't Use''' when presented with the time machine prompt.
#Open Migration Assistant located in the /Applications/Utilities folder or by using Spotlight search.
#Click '''continue''' and follow the on screen prompts from Migration Assistant.
#Ignore any FileVault requests by clicking '''cancel'''.
#Select the default option, "From a Mac, Time Machine backup, or startup disk" and click Continue.
#Migration Assistant will scan for data sources. Select '''Macintosh HD''' and click '''continue'''.
#Migration Assistant will then begin scanning the drive to look for user accounts and data to transfer.
#Deselect everything except the user account you'd like to transfer and click '''continue'''.
#Set a temporary password for the user account; '''changeme''' is standard and click '''continue'''.
#You'll then be prompted to authorize the transfer using the admin account. Click on '''Authorize''' and enter the admin password. Then click '''continue'''.
#Migration Assistant will begin transferring data. Depending on how much data is being transferred, Migration Assistant could take anywhere from a few minutes to a few hours.

====Step Five: Verify Data Restore====
Check to make sure that data restoration method you used has completed successfully. Check bookmarks, Documents, Desktop to verify their data is in place.

====Step Six: Install Printers & Update/Install Other Software====
#Use '''Software Center''' to install the printers.
#Use '''Software Center''' to install software that the user wants installed. Refer to ticket for specialized software requests.

====Step Seven: Set up Code42====
#Open the Code42 app under their user.
#Click Set up Device
#Click Replace Existing
#Click the old computer name.
#Skip File Transfer
#Open System Preferences and choose '''Security and Privacy'''.
#Navigate to the Privacy tab, and choose Full Disk Access from the left side panel. Check the box next to Code42 and falconhd.
#Log back in to Code42 as the user and click "finish" to complete the setup

====Step Eight: Install iProjection====
iProjection is replacing EasyMP, and is in Software Center. If you have issues installing from SC, please visit the [https://epson.com/Support/Projectors/PowerLite-Series/Epson-PowerLite-1945W/s/SPT_V11H471020?review-filter=macOS+10.15.x#drivers Epson website] to download the installer for Mac. Select Epson iProjection v3.30 for Mac (with Moderator) from under the Utilities menu.
#After installation, open iProjection.
#Choose Advanced Connection Mode.
#Check the box to set the selected Connection Mode as default.
#Press OK.
#Connect to the Olin 133 or Olin 124 projector. When prompted to allow Screen Recording in System Settings, select yes. If Privacy Settings do not automatically open, navigate to System Preferences > Security & Privacy > Privacy tab. On the lefthand side panel, click Screen Recording.
#Check the box next to iProjection.

====Step Nine: Mac Cascade Letter====
Customize (replace the items in bold italic that are placeholders) and print a [[Media:Mac_Existing_Cascade_Letter.docx | Mac Existing Employee Letter]] for each user.

====Step Ten: Delivery====
Deliver the prepared Mac to the user and assist them with signing into Enterprise Connect.
# Sync their password using the �鶹��Ƶ user setting page. If the the domain password will not sync with the computer password. Please try the following instructions:

##Copy the ConvertMobileToLocal.sh script from Macsoft/Tools to the desktop of the user you’d like to convert.
##Open Terminal and run the following command: '''cd /Users/<theusername>/Desktop''' where <theusername> is the �鶹��Ƶ username of the Mac you’re working on.
##Then, run the following command '''sudo ./ConvertMobileToLocal.sh''' Don’t forget the period before the slash.
##Follow the instructions within Terminal. This will be the users current login password.
##Exit the interactive script after it’s completed.
##Click Allow access for contacts, calenders, etc.
##Run the following Terminal Command: '''pwpolicy -setpolicy canModifyPasswordforSelf=1'''
##Restart and try the syncing process.
##Make sure Filevault is turned
###Make sure you click store recovery key with MDM.

#Open Enterprise Connect and have them sign in with their �鶹��Ƶ username and password.
#When prompted, enter their login password '''changeme'''. Enterprise Connect should report the passwords are in sync.
#Answer any additional questions they may have.

====Step Eleven: Store Old Equipment====
Please give Mike the old laptop once delivery has been completed.

====Troubleshooting====
'''Q: Crashplan won't let me log in as the user?'''

A: Restart the Mac and re-open Crashplan

==== Alternative Data Transfer Options ====

===== TimeMachine Backup =====
[[Time Machine]] Backups can be used on any Mac. Simply connect the TimeMachine drive to the new Mac.

===== Crashplan =====
Crashplan can be used in emergency circumstances where no other data source is available. To use Crashplan as a data source, create a user account for the user while signed into the admin account. Then log in as the user and follow the [[MacOS crashplan restore]] guide on the wiki.

===== DeployStudio Backup =====
Older Macs (that don't use APFS as their filesystem usually version 10.12.x or older) are able to backup to DeployStudio. The backup can then be used to move the account to the new user. To connect to a DeployStudio backup follow these steps.

# Login to the machine you'd like to transfer data to using the admin account.
# Click on "Go" in the Menu Bar and click on Connect to Server. Or use the keyboard shortcut: command + k.
# Type in afp://ispace.gac.edu and press return.
# Authenticate with your �鶹��Ƶ credentials.
# Double click on the corresponding backup as listed in the Apple_Backups folder.
# You are now ready to restore data from a DeployStudio backup.

[[Category:Cascade]]
[[Category:Imaging]]

Computer registration

2022-02-21T16:27:37Z

Ijohnso7: /* How to Register */

To register your computer on the �鶹��Ƶ network, visit https://greg.gac.edu/.

==How to Register==
Starting February 2nd, 2022 - personal devices are no longer required to register devices on the �鶹��Ƶ network.

Computer registration

2022-02-21T16:27:14Z

Ijohnso7: /* How to Register */

To register your computer on the �鶹��Ƶ network, visit https://greg.gac.edu/.

==How to Register==
Starting February 2nd, 2022 - personal devices and Guests of the College are no longer required to register devices on the �鶹��Ƶ network.

Computer registration

2022-02-21T16:27:03Z

Ijohnso7:

Computer registration

2022-02-21T16:26:51Z

Ijohnso7:

To register your computer on the �鶹��Ƶ network, visit https://greg.gac.edu/.

==How to Register==
You will need your �鶹��Ƶ User Account (email) username and passphrase to register any devices on the campus network. If you do not know this information, please contact the Technology Helpline at 507.933.6111 or helpline@gustavus.edu.

To begin the registration process,
#Open a web browser on your computer and visit https://register.gac.edu.
#Follow the prompts.

==More Information==
;[[�鶹��Ƶ_AntiVirus_Checking_Tool | AntiVirus Checking Tool ]]
:�鶹��Ƶ Network Registration requires that Windows machines be running a detectable and current antivirus application.

{{stub}}

Computer registration

2022-02-21T16:26:41Z

Ijohnso7:

To register your computer on the �鶹��Ƶ network, visit https://greg.gac.edu/.

==�鶹��Ƶ Network Registration Requirements for Macintosh==
# �鶹��Ƶ email username and passphrase. You will need your email username and passphrase to register any devices on the campus network. If you do not know this information, please contact the Technology Helpline at 507.933.6111 or helpline@gustavus.edu.
# All critical Macintosh software updates (run Software Updates)

==How to Register==
You will need your �鶹��Ƶ User Account (email) username and passphrase to register any devices on the campus network. If you do not know this information, please contact the Technology Helpline at 507.933.6111 or helpline@gustavus.edu.

To begin the registration process,
#Open a web browser on your computer and visit https://register.gac.edu.
#Follow the prompts.

==More Information==
;[[�鶹��Ƶ_AntiVirus_Checking_Tool | AntiVirus Checking Tool ]]
:�鶹��Ƶ Network Registration requires that Windows machines be running a detectable and current antivirus application.

{{stub}}

Who is GReg and why do I need to know him?

2022-02-21T16:25:42Z

Ijohnso7: /* Who is GReg? */

__FORCETOC__
'''Starting February 2nd, 2022 - personal devices and Guests of the College are no longer required to register devices on the �鶹��Ƶ network.'''

Amazon Echo

2022-02-21T16:19:27Z

Ijohnso7: /* How to register on the �鶹��Ƶ Network */

The Amazon Echo is a wireless speaker and voice controlled computer manufactured by Amazon.com.

==How to register on the �鶹��Ƶ Network==
This device will not work on the "�鶹��ƵSecure" wireless network. You must connect to the "�鶹��Ƶ" wireless network, '''not''' the "�鶹��ƵSecure" wireless network.

[[Category: Smart Devices]]

==Configuration and Maintenance==
*Be selective about the accounts you connect to your smart speaker. A new account that is specifically created for use with your device may be the safest option.
*Check your device’s settings to enable any features that enhance your privacy.
*Monitor the recordings that your device is making and delete them routinely.
*If your device is capturing sensitive information, change the “wake” word or move it to a new location.
*Get in the habit of muting your smart speaker during meetings or phone calls.
*Turn off the voice-enabled purchasing options, or set a password for any such orders.
*Monitor your purchase emails and other notifications.
*Make sure your account passwords are strong and unique to your linked account.
*Don’t use your smart speaker to remember sensitive information like passwords or credit card numbers.
*When possible, configure your device to work with your voice only.

Amazon Echo

2022-02-21T16:18:14Z

Ijohnso7: /* How to register on the �鶹��Ƶ Network */

The Amazon Echo is a wireless speaker and voice controlled computer manufactured by Amazon.com.

==How to register on the �鶹��Ƶ Network==
This device will not work on the �鶹��Ƶ Secure Network. You must connect to the �鶹��Ƶ network, '''not''' the �鶹��ƵSecure Network.

[[Category: Smart Devices]]

==Configuration and Maintenance==
*Be selective about the accounts you connect to your smart speaker. A new account that is specifically created for use with your device may be the safest option.
*Check your device’s settings to enable any features that enhance your privacy.
*Monitor the recordings that your device is making and delete them routinely.
*If your device is capturing sensitive information, change the “wake” word or move it to a new location.
*Get in the habit of muting your smart speaker during meetings or phone calls.
*Turn off the voice-enabled purchasing options, or set a password for any such orders.
*Monitor your purchase emails and other notifications.
*Make sure your account passwords are strong and unique to your linked account.
*Don’t use your smart speaker to remember sensitive information like passwords or credit card numbers.
*When possible, configure your device to work with your voice only.

�鶹��Ƶ Wireless Network

2022-02-21T16:17:19Z

Ijohnso7: /* Connecting to the wireless network */

�鶹��Ƶ uses Aruba Networks wireless controllers and access points. We typically see 2,500 active clients on the �鶹��Ƶ wireless network daily, but more than 10,000 unique devices will connect every month.

There are many challenges to managing such a large wireless network, interference from other devices is the most common cause of connection issues. Microwave ovens, Bluetooth devices, cordless phones, video cameras, game consoles, Roku, home routers, mobile hotspots, and more, can cause interference with the �鶹��Ƶ wireless network. For the best experience on campus, �鶹��Ƶ Technology Services recommends 5 GHz or “Dual Band” devices be used whenever possible.

==Network Registration==
All network devices on the campus network must be registered. This includes laptops, gaming devices, cellphones, Kindles, etc.

You will need your �鶹��Ƶ User Account (email) username and password to register any devices on the campus network. If you do not know this information, please contact the Technology Helpline at 507.933.6111 or [mailto:\helpline@gustavus.edu helpline@gustavus.edu]

To begin the registration process,
#If registering on the wireless network, join the �鶹��Ƶ wifi network.
#Open a web browser on your computer and visit https://register.gac.edu.
#Follow the prompts.

For more help or information please see: [[Computer_registration |Network Registration]]

If you are a guest on campus, you can register your device and have wireless access for 30 days.
To begin the registration process,
#Join the [[�鶹��ƵGuest]] wireless network.
#Open a web browser on your computer and visit https://register.gac.edu
#Follow the prompts.

For more help or information please see: [[Guest Network Access]]

==Wireless Networks, GHz and Mbps, Why Do I Care?==
2.4 GHz, 5 GHz AC, 802.11a, 802.11n, channels and Mbps what does it all mean?

Wireless signals come in two bands - 2.4 and 5 GHz. Wireless standards are named - 802.11A, B, G, N and AC. Different WiFi networks have different bands, standards and speeds.

The �鶹��Ƶ WiFi network has 2.4 GHz and 5 GHz (Dual) bands available, the 5 GHz will work better in more places, be faster and less likely to disconnect.

If you are looking to buy a new computer or network device, be sure to buy one with 5GHz AC or Dual Band wireless. All new Macintosh laptops are 5 GHz AC. If you are buying a Windows computer, be sure it has 5 GHz AC. You will have a better wireless experience at �鶹��Ƶ. Please see [[Tips for Purchasing a 5 Ghz Windows Laptop]].

==Wireless locations on campus==
Nearly all locations on campus are covered by the �鶹��Ƶ wireless network, with a few exceptions. You may experience limited connectivity or poor connectivity depending on your location within a building. There have been connectivity issues in the following locations:
*Schaefer Fine Arts/Art (some areas)
*Schaefer Fine Arts/Music (some areas)

If you are experiencing problems with the wireless or wired network, we have developed a survey for diagnosing and reporting network problems. Please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey].

Most outdoor areas within the ring road are also covered by the �鶹��Ƶ wireless network.

==Wireless in the residence halls==
The �鶹��Ƶ wireless network is available in all the campus [[residence halls]]. The wired network is also available in most campus residence halls.

The wired network offers an alternative to the wireless network. If you do not have an Ethernet cable, please stop by the Technology Helpline, they are available free of charge to Gusties living on campus.

If you are experiencing problems with the wireless or wired network, we have developed a survey for diagnosing and reporting network problems. Please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey].

==Recommended Streaming Devices at �鶹��Ƶ==
Due to the nature of the �鶹��Ƶ wireless network, not all streaming devices work as intended. Devices such as the Google [[Chromecast]] which rely on broadcast traffic, cause unsustainable interference on an enterprise wireless network. Please visit [[Streaming Device]] for more information regarding supported streaming devices.
==Wireless locations off campus==
Off campus, �鶹��Ƶ housing help - [/gts/Off_Campus_Wireless Off Campus Wireless].

==Connecting to the wireless network==
The use of the �鶹��Ƶ Wireless network no longer requires registration. Full access is granted to users with a �鶹��Ƶ User Account (email) username and password.

==�鶹��Ƶ Secure Networks==

{| class="fancy"
|-
! Zone || Password || Usage
|- class="odd"
| '''�鶹��ƵSecure'''|| gustavus username and password|| �鶹��Ƶ Community. Offers the best security
|}

===''�鶹��ƵSecure'' wireless network===

The �鶹��ƵSecure network uses 802.1X authentication and will only work on devices that support 802.1X authentication. Devices designed for home use such as Google Chromecasts, AppleTVs, smart tvs, and game consoles do not support this type of authentication and should connect to the ''�鶹��Ƶ'' legacy network.

*On your device, select the ''�鶹��ƵSecure'' wireless and connect.
*You will receive a prompt to enter your �鶹��Ƶ username and password. (Anytime you change your gustavus e-mail password, you will need to enter your new password to connect to the ''�鶹��ƵSecure'' network.)
*Depending on your device, you will next receive a prompt to accept the certificate. Please read below for additional information about your specific device.
*When this certificate expires and has to be renewed, you may need to trust it again on your device. Please check the thumbprint below to verify the certificate before trusting it.
'''It is very important to make sure the certificate matches the the thumbprint or server name or you could be connecting to a malicious rogue wireless server.'''

*�鶹��Ƶ server name
**'''rad.gustie.gac.edu'''
*Root CA
**'''GUSTAVUSROOTCA''' OR '''DigiCert High Assurance EV'''
*Certificate Thumbprint
**2014: '''‎04 3e 63 2c 09 b7 3e d5 0a 34 09 34 d5 98 7d b8 43 bc 8f 9a'''
**2017: '''‎07 96 7f 86 84 34 20 d9 24 4c 8f 12 26 14 b2 b3 39 59 7c da'''

====Windows====
#Connect to ''�鶹��ƵSecure''
#Enter your gustavus e-mail username (without @gustavus.edu) and your e-mail password.
#Click '''connect''' to accept the certificate for ''�鶹��ƵSecure''.
[[File:Win7rad.PNG]] [[File:Win8rad.jpg]] [[File:Win8_1rad.PNG]]

====Mac OSX====
#Connect to ''�鶹��ƵSecure''
#Enter your gustavus e-mail username (without @gustavus.edu) and your e-mail password.
[[File:osxwifilogin.png|250px|]]
<ol start="3">
<li>Click '''continue''' to accept the certificate for ''�鶹��ƵSecure''. The root CA can be ''GUSTAVUSROOTCA'' OR ''DigiCert High Assurance EV''.</li></ol><br /> [[File:osxwificert.png|250px]]

====ChromeOS====
#Connect to '''�鶹��ƵSecure'''
#Under EAP Method, select PEAP
#Under Phase 2 Authentication, choose Automatic
#Under CA certificate, choose Do Not Check
#Enter your �鶹��Ƶ username and password
#Click Connect

[[File:Chromebooksecure.png|300px]]

====Android====
=====Stock Android=====
#From the Android home screen, tap Menu, then tap settings.
#Tap Wifi, turn wifi on
#Connect to ''�鶹��ƵSecure''
#Under '''EAP Method''', select ''PEAP''
#Under '''Phase 2 authentication''', select ''None''
#Under '''CA Certificate''', select ''use system certificates''
#Under '''Domain''', type gustie.gac.edu
#Enter your �鶹��Ƶ e-mail username (without @gustavus.edu) under '''Identity''' and your e-mail password in the '''Password''' field.<br />
=====Samsung Android=====
Some Android devices do not automatically display the options above. On these devices, please follow the steps below:
#Connect to ''�鶹��ƵSecure''
#In the menu that pops up
#Choose EAP method - PEAP
#Choose None for Phase 2 authentication.
#Under "CA Certificate", choose "Don't Validate".
#Under identity, enter your �鶹��Ƶ username.
#under password, enter your �鶹��Ƶ email password.
#Click Connect.

====iOS====
#From the Home Screen, tap Settings
#Tap Wi-Fi
#Connect to �鶹��ƵSecure
#Enter your gustavus e-mail username (without @gustavus.edu) and your e-mail password.
[[File:Iphonewifilogin.png]]
#Click '''accept''' or '''Trust''' to approve the certificate for ''�鶹��ƵSecure''. The root CA can be ''GUSTAVUSROOTCA'' OR ''DigiCert High Assurance EV''<br />[[File:iphonewificert.png]][[File:Iostrustwifi.png]]

==�鶹��Ƶ Insecure (unencrypted) Networks for legacy devices==

{| class="fancy"
|-
! Zone || Password || Usage
|- class="odd"
| �鶹��Ƶ || || �鶹��Ƶ Community (open network)
|- class="odd"
|}

To begin registration, launch a web browser ([[Firefox]], [[Internet Explorer]], Chrome or [[Safari]]) from a wireless zone with your wireless card enabled. Your web browser will redirect you to a series of registration pages. If your web browser does not redirect you and an error message appears, go to [https://greg.gac.edu greg.gac.edu], the �鶹��Ƶ Network Registration page. You must '''not''' be connected to [[�鶹��ƵGuest]] to register. Follow the prompts.

For more information about our registration process, please see [[Computer registration]] or [[Who is GReg and why do I need to know him%3F]]

==Editing saved wireless networks==
In order to connect to the new networks, �鶹��Ƶ and �鶹��ƵSecure, it may help to forget the old wireless networks in your preferences.

===Windows===
#Start Button
#Control Panel
#Network Sharing Center
#Manage Wireless Networks
#Highlight the networks �鶹��ƵSecure, �鶹��ƵGuest, and then click Remove.

===Mac OSX===
#Open System Preferences
#Click on the Network menu
#Make sure Wifi is selected on the left
#Click Advanced (lower right hand corner)
#In the Preferred Network box, find and highlight GACwireless, GACmobile, GustieGuest, and GACsecure and click the (-) symbol to forget them.

===iOS===
#Settings menu from Home Screen
#Tap Wi-Fi
#Tap the blue "i" next to the network you would like to forget
#Tap '''Forget Network'''

==Problems with wireless==
In some locations on campus, the wireless network is slower and less reliable than the �鶹��Ƶ wired network. The wireless network is a shared resource, with all the wireless devices sharing the bandwidth.

Many different devices can cause interferance with wireless signals. These devices may include:
*2.4 Ghz cordless phones
*personally owned wireless routers, streaming devices such as Rokus, Chromecasts, printers
*microwave ovens

If you see networks advertised besides �鶹��ƵSecure, �鶹��Ƶ, and �鶹��ƵGuest - those networks (devices) are causing connectivity issues for others.

If you are experiencing problems with the wireless network, we have developed a survey for diagnosing and reporting network problems. Please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey] from the location where you are having problems.

==Troubleshooting wireless connections==
If you are having trouble using the wireless network

*restart your computer or device.
*verify that your network card is turned on and receiving a signal (using your card manager software or control panel).
*make sure others around you are able to receive a signal. If multiple users are experiencing issues, please contact the Technology Helpline (507-933-6111) or [mailto:helpline@gustavus.edu helpline@gustavus.edu] to report an outage.
*check for advertised networks besides �鶹��Ƶ, �鶹��ƵSecure, and �鶹��ƵGuest - those networks (devices) may be causing your problems, ask the owner to shut off the device.
*If you are in a location that is getting a poor signal, please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey] from the location where the signal is poor.
*move to a location where you know the signal is strong (Olin Hall Computer Lab or the Library).
*plug in with an Ethernet cable to a network port, until you get your wireless working.
*please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey] from the location where you are having problems.
*contact the Technology Helpline (507-933-6111) or [mailto:helpline@gustavus.edu helpline@gustavus.edu] for assistance.

{{tech help}}

[[Category:Wireless]]
[[Category:Networking]]

�鶹��Ƶ Wireless Network

2022-02-21T16:16:50Z

Ijohnso7: /* Connecting to the wireless network */

�鶹��Ƶ uses Aruba Networks wireless controllers and access points. We typically see 2,500 active clients on the �鶹��Ƶ wireless network daily, but more than 10,000 unique devices will connect every month.

There are many challenges to managing such a large wireless network, interference from other devices is the most common cause of connection issues. Microwave ovens, Bluetooth devices, cordless phones, video cameras, game consoles, Roku, home routers, mobile hotspots, and more, can cause interference with the �鶹��Ƶ wireless network. For the best experience on campus, �鶹��Ƶ Technology Services recommends 5 GHz or “Dual Band” devices be used whenever possible.

==Network Registration==
All network devices on the campus network must be registered. This includes laptops, gaming devices, cellphones, Kindles, etc.

You will need your �鶹��Ƶ User Account (email) username and password to register any devices on the campus network. If you do not know this information, please contact the Technology Helpline at 507.933.6111 or [mailto:\helpline@gustavus.edu helpline@gustavus.edu]

To begin the registration process,
#If registering on the wireless network, join the �鶹��Ƶ wifi network.
#Open a web browser on your computer and visit https://register.gac.edu.
#Follow the prompts.

For more help or information please see: [[Computer_registration |Network Registration]]

If you are a guest on campus, you can register your device and have wireless access for 30 days.
To begin the registration process,
#Join the [[�鶹��ƵGuest]] wireless network.
#Open a web browser on your computer and visit https://register.gac.edu
#Follow the prompts.

For more help or information please see: [[Guest Network Access]]

==Wireless Networks, GHz and Mbps, Why Do I Care?==
2.4 GHz, 5 GHz AC, 802.11a, 802.11n, channels and Mbps what does it all mean?

Wireless signals come in two bands - 2.4 and 5 GHz. Wireless standards are named - 802.11A, B, G, N and AC. Different WiFi networks have different bands, standards and speeds.

The �鶹��Ƶ WiFi network has 2.4 GHz and 5 GHz (Dual) bands available, the 5 GHz will work better in more places, be faster and less likely to disconnect.

If you are looking to buy a new computer or network device, be sure to buy one with 5GHz AC or Dual Band wireless. All new Macintosh laptops are 5 GHz AC. If you are buying a Windows computer, be sure it has 5 GHz AC. You will have a better wireless experience at �鶹��Ƶ. Please see [[Tips for Purchasing a 5 Ghz Windows Laptop]].

==Wireless locations on campus==
Nearly all locations on campus are covered by the �鶹��Ƶ wireless network, with a few exceptions. You may experience limited connectivity or poor connectivity depending on your location within a building. There have been connectivity issues in the following locations:
*Schaefer Fine Arts/Art (some areas)
*Schaefer Fine Arts/Music (some areas)

If you are experiencing problems with the wireless or wired network, we have developed a survey for diagnosing and reporting network problems. Please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey].

Most outdoor areas within the ring road are also covered by the �鶹��Ƶ wireless network.

==Wireless in the residence halls==
The �鶹��Ƶ wireless network is available in all the campus [[residence halls]]. The wired network is also available in most campus residence halls.

The wired network offers an alternative to the wireless network. If you do not have an Ethernet cable, please stop by the Technology Helpline, they are available free of charge to Gusties living on campus.

If you are experiencing problems with the wireless or wired network, we have developed a survey for diagnosing and reporting network problems. Please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey].

==Recommended Streaming Devices at �鶹��Ƶ==
Due to the nature of the �鶹��Ƶ wireless network, not all streaming devices work as intended. Devices such as the Google [[Chromecast]] which rely on broadcast traffic, cause unsustainable interference on an enterprise wireless network. Please visit [[Streaming Device]] for more information regarding supported streaming devices.
==Wireless locations off campus==
Off campus, �鶹��Ƶ housing help - [/gts/Off_Campus_Wireless Off Campus Wireless].

==Connecting to the wireless network==
The use of the �鶹��Ƶ Wireless network no longer requires registration. Full access is granted to users with a �鶹��Ƶ User Account (email) username and password.
�鶹��Ƶ offers both secure (encrypted) and insecure (unencrypted) wireless networks for legacy devices. We recommend connecting to the encrypted wireless network.

==�鶹��Ƶ Secure Networks==

{| class="fancy"
|-
! Zone || Password || Usage
|- class="odd"
| '''�鶹��ƵSecure'''|| gustavus username and password|| �鶹��Ƶ Community. Offers the best security
|}

===''�鶹��ƵSecure'' wireless network===

The �鶹��ƵSecure network uses 802.1X authentication and will only work on devices that support 802.1X authentication. Devices designed for home use such as Google Chromecasts, AppleTVs, smart tvs, and game consoles do not support this type of authentication and should connect to the ''�鶹��Ƶ'' legacy network.

*On your device, select the ''�鶹��ƵSecure'' wireless and connect.
*You will receive a prompt to enter your �鶹��Ƶ username and password. (Anytime you change your gustavus e-mail password, you will need to enter your new password to connect to the ''�鶹��ƵSecure'' network.)
*Depending on your device, you will next receive a prompt to accept the certificate. Please read below for additional information about your specific device.
*When this certificate expires and has to be renewed, you may need to trust it again on your device. Please check the thumbprint below to verify the certificate before trusting it.
'''It is very important to make sure the certificate matches the the thumbprint or server name or you could be connecting to a malicious rogue wireless server.'''

*�鶹��Ƶ server name
**'''rad.gustie.gac.edu'''
*Root CA
**'''GUSTAVUSROOTCA''' OR '''DigiCert High Assurance EV'''
*Certificate Thumbprint
**2014: '''‎04 3e 63 2c 09 b7 3e d5 0a 34 09 34 d5 98 7d b8 43 bc 8f 9a'''
**2017: '''‎07 96 7f 86 84 34 20 d9 24 4c 8f 12 26 14 b2 b3 39 59 7c da'''

====Windows====
#Connect to ''�鶹��ƵSecure''
#Enter your gustavus e-mail username (without @gustavus.edu) and your e-mail password.
#Click '''connect''' to accept the certificate for ''�鶹��ƵSecure''.
[[File:Win7rad.PNG]] [[File:Win8rad.jpg]] [[File:Win8_1rad.PNG]]

====Mac OSX====
#Connect to ''�鶹��ƵSecure''
#Enter your gustavus e-mail username (without @gustavus.edu) and your e-mail password.
[[File:osxwifilogin.png|250px|]]
<ol start="3">
<li>Click '''continue''' to accept the certificate for ''�鶹��ƵSecure''. The root CA can be ''GUSTAVUSROOTCA'' OR ''DigiCert High Assurance EV''.</li></ol><br /> [[File:osxwificert.png|250px]]

====ChromeOS====
#Connect to '''�鶹��ƵSecure'''
#Under EAP Method, select PEAP
#Under Phase 2 Authentication, choose Automatic
#Under CA certificate, choose Do Not Check
#Enter your �鶹��Ƶ username and password
#Click Connect

[[File:Chromebooksecure.png|300px]]

====Android====
=====Stock Android=====
#From the Android home screen, tap Menu, then tap settings.
#Tap Wifi, turn wifi on
#Connect to ''�鶹��ƵSecure''
#Under '''EAP Method''', select ''PEAP''
#Under '''Phase 2 authentication''', select ''None''
#Under '''CA Certificate''', select ''use system certificates''
#Under '''Domain''', type gustie.gac.edu
#Enter your �鶹��Ƶ e-mail username (without @gustavus.edu) under '''Identity''' and your e-mail password in the '''Password''' field.<br />
=====Samsung Android=====
Some Android devices do not automatically display the options above. On these devices, please follow the steps below:
#Connect to ''�鶹��ƵSecure''
#In the menu that pops up
#Choose EAP method - PEAP
#Choose None for Phase 2 authentication.
#Under "CA Certificate", choose "Don't Validate".
#Under identity, enter your �鶹��Ƶ username.
#under password, enter your �鶹��Ƶ email password.
#Click Connect.

====iOS====
#From the Home Screen, tap Settings
#Tap Wi-Fi
#Connect to �鶹��ƵSecure
#Enter your gustavus e-mail username (without @gustavus.edu) and your e-mail password.
[[File:Iphonewifilogin.png]]
#Click '''accept''' or '''Trust''' to approve the certificate for ''�鶹��ƵSecure''. The root CA can be ''GUSTAVUSROOTCA'' OR ''DigiCert High Assurance EV''<br />[[File:iphonewificert.png]][[File:Iostrustwifi.png]]

==�鶹��Ƶ Insecure (unencrypted) Networks for legacy devices==

{| class="fancy"
|-
! Zone || Password || Usage
|- class="odd"
| �鶹��Ƶ || || �鶹��Ƶ Community (open network)
|- class="odd"
|}

To begin registration, launch a web browser ([[Firefox]], [[Internet Explorer]], Chrome or [[Safari]]) from a wireless zone with your wireless card enabled. Your web browser will redirect you to a series of registration pages. If your web browser does not redirect you and an error message appears, go to [https://greg.gac.edu greg.gac.edu], the �鶹��Ƶ Network Registration page. You must '''not''' be connected to [[�鶹��ƵGuest]] to register. Follow the prompts.

For more information about our registration process, please see [[Computer registration]] or [[Who is GReg and why do I need to know him%3F]]

==Editing saved wireless networks==
In order to connect to the new networks, �鶹��Ƶ and �鶹��ƵSecure, it may help to forget the old wireless networks in your preferences.

===Windows===
#Start Button
#Control Panel
#Network Sharing Center
#Manage Wireless Networks
#Highlight the networks �鶹��ƵSecure, �鶹��ƵGuest, and then click Remove.

===Mac OSX===
#Open System Preferences
#Click on the Network menu
#Make sure Wifi is selected on the left
#Click Advanced (lower right hand corner)
#In the Preferred Network box, find and highlight GACwireless, GACmobile, GustieGuest, and GACsecure and click the (-) symbol to forget them.

===iOS===
#Settings menu from Home Screen
#Tap Wi-Fi
#Tap the blue "i" next to the network you would like to forget
#Tap '''Forget Network'''

==Problems with wireless==
In some locations on campus, the wireless network is slower and less reliable than the �鶹��Ƶ wired network. The wireless network is a shared resource, with all the wireless devices sharing the bandwidth.

Many different devices can cause interferance with wireless signals. These devices may include:
*2.4 Ghz cordless phones
*personally owned wireless routers, streaming devices such as Rokus, Chromecasts, printers
*microwave ovens

If you see networks advertised besides �鶹��ƵSecure, �鶹��Ƶ, and �鶹��ƵGuest - those networks (devices) are causing connectivity issues for others.

If you are experiencing problems with the wireless network, we have developed a survey for diagnosing and reporting network problems. Please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey] from the location where you are having problems.

==Troubleshooting wireless connections==
If you are having trouble using the wireless network

*restart your computer or device.
*verify that your network card is turned on and receiving a signal (using your card manager software or control panel).
*make sure others around you are able to receive a signal. If multiple users are experiencing issues, please contact the Technology Helpline (507-933-6111) or [mailto:helpline@gustavus.edu helpline@gustavus.edu] to report an outage.
*check for advertised networks besides �鶹��Ƶ, �鶹��ƵSecure, and �鶹��ƵGuest - those networks (devices) may be causing your problems, ask the owner to shut off the device.
*If you are in a location that is getting a poor signal, please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey] from the location where the signal is poor.
*move to a location where you know the signal is strong (Olin Hall Computer Lab or the Library).
*plug in with an Ethernet cable to a network port, until you get your wireless working.
*please complete the [/gts/forms/network-diagnostic-survey.php Network Diagnostic Survey] from the location where you are having problems.
*contact the Technology Helpline (507-933-6111) or [mailto:helpline@gustavus.edu helpline@gustavus.edu] for assistance.

{{tech help}}

[[Category:Wireless]]
[[Category:Networking]]

Template:Purchasing a computer

2022-02-21T16:13:07Z

Ijohnso7: /*Connect to the �鶹��Ƶ Network? */

==Purchasing a computer==
===Do I need to bring a computer to campus?===
�鶹��Ƶ does not require students to bring their own computers to campus, however, many choose to bring one. If you are unsure about purchasing a computer, we suggest that you spend some time on campus before making a decision.

===Should I get a laptop or a desktop computer?===
There are many advantages to bringing a laptop to campus:
*They are easier to transport, allowing you to take notes in class, or do homework from virtually anywhere. When problems arise, it's much easier to bring a laptop to the [[Technology Helpline]] for quick help or [[virus removal]] than a bulky desktop machine.
*With the convenience of the [[�鶹��Ƶ Wireless Network]], you'll be able to access the [[Internet]] anywhere on campus.

On the other hand, laptops have a few disadvantages to desktops:
* Laptops are often more expensive than a comparable desktop.
* Their smaller size and portability often make them more prone to theft and damage.
* Laptops are more difficult to upgrade, therefore making it necessary to replace it sooner.

We suggest that your choice reflect your own lifestyle, habits, and personal preferences.

===What kind of computer should I get? [[Macintosh]], [[Chromebook]], or [[Microsoft Windows|Windows]]?===
Your platform choice should be determined by your relative comfort level and previous experience with each operating system. �鶹��Ƶ owns and supports all platforms, so the decision is completely yours to make. If you are interested in a Google [[Chromebook]], please see our [/gts/Chromebook Chromebook web page]. Some textbooks come with software that is not web-based, where Chromebooks are not supported by the publisher. '''Please be aware that lower-end Chromebooks may not be satisfactory when using processor heavy apps such as Zoom.'''

===Are there any computer purchasing programs at �鶹��Ƶ?===
{{Personal Computer Purchase Options}}

===Do I need to bring a [[router|wireless router]] to campus?===
No. Too many wireless access points in a small area can generate a substantial amount of interference, degrading everybody's wireless experience. For best performance, we recommend that students use the [[�鶹��Ƶ Wireless Network|college's wireless]]. It is available in all [[residence halls]].

===Can I bring a streaming device to campus?===
Yes, definitely! Please see our recommended streaming devices list - /gts/Streaming_Device. Devices such as a Smart TV, Smart Blu-ray players, Apple TVs, and the Nexus Player work well on our network to stream Netflix, Hulu, etc. However, Screen-casting from a cell phone/tablet to the device currently isn't supported. We recommend that when using these devices, you use an ethernet (RJ45) cable (provided free by Technology Services). If you haven't purchased a Blu-ray player or TV yet, look for a wired ethernet (RJ45) port on the back when purchasing.

===What are the '''minimum requirements''' for the computer I bring to �鶹��Ƶ?===
Before connecting to the campus network, all computers must have current [[virus protection]] and up-to-date [http://update.microsoft.com/ security updates], along with the following list of minimum requirements:
<table class="fancy">

<tr>
<th>Requirement</th>
<th>Windows</th>
<th>Macintosh</th>
</tr>

<tr>
<td> Operating System </td>
<td> Windows 10 </td>
<td> Macintosh OS 10.14 </td>
</tr>
<tr>
<td> Networking </td>
<td colspan="2"> '''5GHz Dual Band Wireless AC''' (aka A/B/G/N/AC or A/G/N/AC), Built-in 10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector) [http://wireless.gac.edu Wireless] access available in most campus spaces. </td>
</tr>
<tr>
<td> Anti-Virus Software </td>
<td colspan="2">Microsoft Security Essentials or Windows Defender (free, built into Windows 8/10) </td>
</tr>
<tr>
<td> Current Security Patches </td>
<td>[http://update.microsoft.com Microsoft Update Server] </td>
<td> Run Software Update </td>
</tr>
</table>

===What are the '''recommended''' specifications for my computer at �鶹��Ƶ?===
<table class="fancy">

<tr>
<th>Recommendation</th>
<th>Windows</th>
<th>Macintosh</th>
</tr>
<tr>
<td> Operating System </td>
<td> Windows 10 (any variety) </td>
<td> Macintosh OS 11.6 or newer </td>
</tr>
<tr>
<td> RAM </td>
<td> 16 GB or higher </td>
<td> 16 GB or higher </td>

</tr>
<tr>
<td> Connectivity </td>
<td colspan="2">'''5GHz Dual Band Wireless AC''' (aka A/B/G/N/AC or A/G/N/AC), Built-in 10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector) </td>
</tr>
<tr>
<td> Processor </td>
<td> Current Gen Intel i5 </td>
<td> Current Gen Intel i5 or M1 processor</td>
</tr>
<tr>
<td> Hard Drive </td>
<td> 256GB SSD or larger </td>
<td> 256GB SSD or larger </td>
</tr>
<tr>
<td> Warranty </td>
<td> 3 year warranty </td>
<td> AppleCare Protection Plan</td>

</tr>

</table>
<br />
Generally the "business class" models are more durable and come with longer warranties.

===Connecting to the �鶹��Ƶ Wireless Network?===
There is no longer a registration process required to access the �鶹��Ƶ wireless networks.

===How do I have the best wireless network experience at �鶹��Ƶ?===
When buying a computer, double check that it comes with a 5GHz wireless card built-in. While Macintosh laptops come with them standard, most PC laptops do not come with 5GHz wireless cards in the preconfigured models in stores. Find out if you can order the laptop with a 5GHz wireless card, or purchase your computer straight from the manufacturer.
[/gts/Tips_for_Purchasing_a_5_Ghz_Windows_Laptop Purchasing a 5GHz laptop]